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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
Hello, I was wondering if it is possible to access Japanese region while
using a premium service that is tied to different region/country? FYI, I
currently live in Australia and I'm thinking of signing up for premium
subscription via Australian payme...
Hello, I was wondering if it is possible to access Japanese region while using a premium service that is tied to different region/country? FYI, I currently live in Australia and I'm...
Hi, I just create an account. The web address is for Ireland where i
live but i don't know why in the account info the country is USA and it
doesn't give me the option to change it. Suddently if i try to pay for
premium it gives me the price in dolla...
Hi, I just create an account. The web address is for Ireland where i live but i don't know why in the account info the country is USA and it doesn't give me the option to change it. Suddently if i tr...
So I recently deleted my account since I wanted to reset everything and
change my name to something my friends would recognise. Everything
worked except when I try to create a new account using the same email
spotify says that my email is in use.How ...
So I recently deleted my account since I wanted to reset everything and change my name to something my friends would recognise. Everything worked except when I try to create a new account usin...
Hi My spotify has been hacked and my email and password has been changed
even though I did not request this. We currently have a family account
and any accounts linked to this are no longer premium and just showing
as free. I have tried emailing and ...
Hi My spotify has been hacked and my email and password has been changed even though I did not request this. We currently have a family account and any accounts linked to this are no lo...
HeyIch habe mir eine Spotify Premium Geschenkkarte gekauft da es bei uns
gerade keine Paysafe Cards gab. Jetzt finde ich aber nichts, wo ich
diese einlösen kann und Reedem funktioniert irgendwie nicht.Brauche
HILFEEEE
Hey Ich habe mir eine Spotify Premium Geschenkkarte gekauft da es bei uns gerade keine Paysafe Cards gab. Jetzt finde ich aber nichts, wo ich diese einlösen kann und Reedem funktioniert irgendwie ni...
I have 2 spotify accounts. I accidentally upgraded my old account for
the 99cent promotion and cancelled immediately. I want to update the
correct account for this promotion with the same credit card, but it is
telling me I am already applied for thi...
I have 2 spotify accounts. I accidentally upgraded my old account for the 99cent promotion and cancelled immediately. I want to update the correct account for this promotion with the same credit card...
hey so I opened the offers menu and accidentally subscribed to the
student discount thing because I clicked on it and didn't know it saved
that as my option. I paid for premium membership then closed my browser
tab. I got charged for the subscription...
hey so I opened the offers menu and accidentally subscribed to the student discount thing because I clicked on it and didn't know it saved that as my option. I paid for premium membership then closed...
Hello all, I've recently hit a wall attempting to link my spotify to my
PSN account, my spotify is linked to my facebook and therefore uses my
facebook email as its contact email. However, despite my account page
stating that "to change your spotify ...
Hello all, I've recently hit a wall attempting to link my spotify to my PSN account, my spotify is linked to my facebook and therefore uses my facebook email as its contact email. H...
My account seems to be hacked by someone who uses
cedricksupan28@yahoo.com mail adress. I was not able to log in for the
last two days and I severaly filled out forms for my problem through the
spotify web adress (https://www.spotify.com/tr/) but nob...
My account seems to be hacked by someone who uses cedricksupan28@yahoo.com mail adress. I was not able to log in for the last two days and I severaly filled out forms for my problem through the spoti...
I can not login my account in the app but i can in website and i have
changed the password 3 and im using galaxy s6 edge times still doesnt
work at all please help
I can not login my account in the app but i can in website and i have changed the password 3 and im using galaxy s6 edge times still doesnt work at all please help
Since yesterday, when Spotify logged out on my iPhone by itself, I can't
log in anymore, as it says my username or password are incorrect. That's
impossible, since I can log in on the web just fine. I tried changing
the password just in case but it s...
Since yesterday, when Spotify logged out on my iPhone by itself, I can't log in anymore, as it says my username or password are incorrect. That's impossible, since I can log in on the web just fine. ...
Hi, I was playing spotify and all of a sudden my music paused playing,
and I got a notification asking to keep playing on some random device
I've never seen, or to start playing on my phone. Immediately this set
of alarm bells and I assume someone el...
Hi, I was playing spotify and all of a sudden my music paused playing, and I got a notification asking to keep playing on some random device I've never seen, or to start playing on my phone....
My phone logged me out of my Spotify. I keep changing the password and I
can't get in. It either says "can't use Spotify abroad for 14 days" or
just says the login failed, which doesn't make sense because I just
changed the password. The country I sa...
My phone logged me out of my Spotify. I keep changing the password and I can't get in. It either says "can't use Spotify abroad for 14 days" or just says the login failed, which doesn't make sense be...
BUENAS NOCHES, CANCELARON MI CUENTA PREMIUM, YA CHEQUE LOS PASOS QUE
ESTAN EN LA PAGINA DE AYUDA, YA HABLE AL BANCO Y EL PAGO PROCEDIO SIN
PROBLEMA ALGUNO, QUE SOLUCION HAY PARA TENER DE NUEVO MI CUENTA PREMIUM?
BUENAS NOCHES, CANCELARON MI CUENTA PREMIUM, YA CHEQUE LOS PASOS QUE ESTAN EN LA PAGINA DE AYUDA, YA HABLE AL BANCO Y EL PAGO PROCEDIO SIN PROBLEMA ALGUNO, QUE SOLUCION HAY PARA TENER DE NUEVO MI CUE...
I tried to get onto my account earlier but it appears someone has
changed my password and email address for the account k33wud. The email
address is now assigned to a n.cavalli@gmail.com who has also changed
all the details to Female and data of birt...
I tried to get onto my account earlier but it appears someone has changed my password and email address for the account k33wud. The email address is now assigned to a n.cavalli@gm...
Search my name and another Sarah comes up but not me. I edited my play
list on my phone and then tried to play it at work like normal and it
was gone, still have it on my phone when logged in but can't find me
when I search on my phone or another. Th...
Search my name and another Sarah comes up but not me. I edited my play list on my phone and then tried to play it at work like normal and it was gone, still have it on my phone when logged in but can...
I have had this problem for a year and half. It ALWAYS occurs. I have a
playlist with over 500 songs, and when switching devices it changes it
to a seemingly random playlist of around 40-80 songs from artists in the
original playlist. This doesn't al...
I have had this problem for a year and half. It ALWAYS occurs. I have a playlist with over 500 songs, and when switching devices it changes it to a seemingly random playlist of around 40-80 songs fro...
I have a premium account but when i log in with my new phone it only
comes up as a general account with all my playlists gone, im so upset
and i don't want to pay for spotify if i have to make new playlists
every time i get a new phone. Please help
I have a premium account but when i log in with my new phone it only comes up as a general account with all my playlists gone, im so upset and i don't want to pay for spotify if i have to make new pl...
Boa noite amigos, Tenho conta Spotify Premium a algum tempo, e pela
segunda vez acontece do Spotify não conseguir realizar o pagamento
atraves do cartão de credito, cartão este que esta funcionando
normalmente, com limite para compras nacionais e int...
Boa noite amigos, Tenho conta Spotify Premium a algum tempo, e pela segunda vez acontece do Spotify não conseguir realizar o pagamento atraves do cartão de credito, cartão este que esta func...