Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I need help!!

I need help!!

I want to delete my accounts.. I signed up via facebook but then wanted my account via email but as my email address was already used I put in my old one in but I now cant access it!! I would like them both deleted so that I can make one without facebook but your help emails go to my hotmail account which I can no longer access!! what can I do
Reply
1 Reply

Hey! Welcome to the community 🙂

Get in touch using this contact form and a working email address and the team will be able to lend a hand:

https://www.spotify.com/about-us/contact/contact-spotify-account/

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random