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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14934 Views

7 replies

11 likes

Security
  • 14934 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

555115 Views

991 replies

116 likes

Account
  • 555115 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131329 Views

74 replies

12 likes

Account
Login
Premium
  • 131329 Views
  • 74 replies
  • 12 likes

Solved!! Free premium with sonos in UK doesn't work

I keep getting the message "country mismatch" I purchased the unit in the UK and am using spotify in the UK why is there a problem? please help. Thanks Anthony

Casual Listener

I keep getting the message "country mismatch" I purchased the unit in the UK and am using spotify in the UK why is there a problem? please help. Thanks Anthony

a_mooney

Casual Listener

341 Views

2 replies

0 likes

  • 341 Views
  • 2 replies
  • 0 likes

Spotify show dimmed ad from partner although I have a premium account.

Hi, I just discovered that Spotify has started to show the logo of their partner Telia on the screen although I have a premium account and do not want any forms of ads. This is it. Will cancel my subscription. Good bye

Newbie

Hi,   I just discovered that Spotify has started to show the logo of their partner Telia on the screen although I have a premium account and do not want any forms of ads. This is it. Will ca...

Peter__

Community Legend

193 Views

1 replies

0 likes

  • 193 Views
  • 1 replies
  • 0 likes

I need help!!

I want to delete my accounts.. I signed up via facebook but then wanted my account via email but as my email address was already used I put in my old one in but I now cant access it!! I would like them both deleted so that I can make one without face...

Newbie

I want to delete my accounts.. I signed up via facebook but then wanted my account via email but as my email address was already used I put in my old one in but I now cant access it!! I would like th...

Peter__

Community Legend

209 Views

1 replies

0 likes

Account
  • 209 Views
  • 1 replies
  • 0 likes

travelling australia

im from the uk and pay for premium out of my british account whils travelling australia. is there a way of getting my account switched to australia without having to pay from back home and here? as i cant seem to find a page where spotify doesnt want...

Newbie

im from the uk and pay for premium out of my british account whils travelling australia. is there a way of getting my account switched to australia without having to pay from back home and here? as i...

Peter__

Community Legend

184 Views

1 replies

0 likes

  • 184 Views
  • 1 replies
  • 0 likes

i am paying for a second premium account but do not know credentials

I havea paypal id but I do not find a way to get tp paypal to see what the other account is.

Newbie

I havea paypal id but I do not find a way to get tp paypal to see what the other account is.  

Peter__

Community Legend

183 Views

1 replies

0 likes

  • 183 Views
  • 1 replies
  • 0 likes

Only a temporary cancelation .del

I made a spotify linking to my Facebook and now I don't want my Facebook anymore. However, I'd like to keep spotify. I plan on just deleting this account and making a new one with a different email and everything. Can you help just delete this accoun...

Newbie

I made a spotify linking to my Facebook and now I don't want my Facebook anymore. However, I'd like to keep spotify. I plan on just deleting this account and making a new one with a different email a...

Peter__

Community Legend

201 Views

1 replies

0 likes

Subscription
  • 201 Views
  • 1 replies
  • 0 likes

Duplicated facebook account!!

I lost everything... Playlists.. Premium... My beautiful 4 followers everything is gone.. I think my Spotify account got duplicated. Can anyone please help me. I tried so much. Already saw some topics. But can't get a solution out if it. Thanks! It's...

Visitor

I lost everything... Playlists.. Premium... My beautiful 4 followers everything is gone.. I think my Spotify account got duplicated. Can anyone please help me. I tried so much. Already saw some topic...

user-removed

Not applicable

498 Views

10 replies

0 likes

Account
Premium
Subscription
Unlimited
  • 498 Views
  • 10 replies
  • 0 likes

Ive lost a ton of songs and playlists

So Ive basically lost quite a few songs and playlists, how do I get them back?

Casual Listener

So Ive basically lost quite a few songs and playlists, how do I get them back?

dusse123

Casual Listener

266 Views

2 replies

0 likes

Account
  • 266 Views
  • 2 replies
  • 0 likes

Facebook and Spotfiy

Hello! This problem has probably been posted here before so I'm sorry if this gets annoying. So... I use my mothers Spotify account because she has a Premium subscription and she no longer uses her account so I claim it as mine since she no longer us...

Newbie

Hello! This problem has probably been posted here before so I'm sorry if this gets annoying. So...   I use my mothers Spotify account because she has a Premium subscription and she no longer...

Peter__

Community Legend

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Wrong account comes up when im logging on to my own account.

Whenever I am logging in on spotify, using my account name & password, I without a problem get signed in. However, all of my playlists is nowhere to be found, and when going to my "Account" (Pop-up window) showing my account information, a different ...

Casual Listener

Whenever I am logging in on spotify, using my account name & password, I without a problem get signed in. However, all of my playlists is nowhere to be found, and when going to my "Account" (Po...

Peter__

Community Legend

330 Views

3 replies

0 likes

  • 330 Views
  • 3 replies
  • 0 likes

My spotify is wonky! Please help!

A couple months ago I didn't pay my premium bill. My spotify was down for a couple weeks and then I paid the 10$ to get it going again. 2 things. One, my account isn't showing that I am a premium customer and Two, not all of my playlists are there. W...

Casual Listener

A couple months ago I didn't pay my premium bill. My spotify was down for a couple weeks and then I paid the 10$ to get it going again. 2 things. One, my account isn't showing that I am a premium cus...

Peter__

Community Legend

340 Views

2 replies

0 likes

  • 340 Views
  • 2 replies
  • 0 likes

Add users to my Spotify account

Quick question - I can't seem to find this feature anywhere on the account management page. Is it possible for me to add a second user on my account? I've been using Spotify for a while now, and my girlfriend is always getting on my account, which ki...

Newbie

Quick question - I can't seem to find this feature anywhere on the account management page.  Is it possible for me to add a second user on my account?  I've been using Spotify for a while n...

Peter__

Community Legend

18607 Views

4 replies

0 likes

  • 18607 Views
  • 4 replies
  • 0 likes

Used a 10€ gift card for 1 month Premium instead of 2 month Unlimited

I bought a gift card for 10€ and accidently used it to buy Spotify Premium for 1 month, but i wanted a 2 month spotify unlimited account.

Visitor

I bought a gift card for 10€ and accidently used it to buy Spotify Premium for 1 month,   but i wanted a 2 month spotify unlimited account.    

Peter__

Community Legend

250 Views

1 replies

0 likes

Subscription
  • 250 Views
  • 1 replies
  • 0 likes

Student discount premium not showing up

About half an hour ago I signed up for the student discount premium. My account says I have discounted premium, but neither the desktop application nor the Android version reflect the fact that I paid for premium. What's up here?

Casual Listener

About half an hour ago I signed up for the student discount premium. My account says I have discounted premium, but neither the desktop application nor the Android version reflect the fact that I pai...

themagicdance

Casual Listener

579 Views

4 replies

0 likes

  • 579 Views
  • 4 replies
  • 0 likes

Solved!! Not Showing up

When I click on topics in the Spotify sidebar such as "Browse", "Radio" , the notifications tab, "Messages" or "Discover", nothing shows up in the area where it is supposed to. Everything else in the program shows up fine ( ie. My music, what my frie...

Casual Listener

When I click on topics in the Spotify sidebar such as "Browse", "Radio" , the notifications tab, "Messages" or "Discover", nothing shows up in the area where it is supposed to. Everything else in the...

Peter__

Community Legend

962 Views

3 replies

0 likes

  • 962 Views
  • 3 replies
  • 0 likes

cannot change country

My profile is set to Spain but there is no option in the drop down to select another country. I need to change it to Canada.I've emailed customer support but it goes to their Spanish support so there is no response due to language.

Newbie

My profile is set to Spain but there is no option in the drop down to select another country. I need to change it to Canada. I've emailed customer support but it goes to their Spanish support so the...

Peter__

Community Legend

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Facebook and spotify again

When i open spotify either by the shortcut on my desktop or thru facebook and its app how do i get all the songs i play to show up on my timeline on Facebook? From what i gather everything is ticked to show to friends Please keep it simple I am using...

Casual Listener

When i open spotify either by the shortcut on my desktop or thru facebook and its app how do i get all the songs i play to show up on my timeline on Facebook? From what i gather everything is ticke...

pash01

Casual Listener

408 Views

6 replies

0 likes

Free
  • 408 Views
  • 6 replies
  • 0 likes

Log in via facebook to wrong account

I login to Soptify using the facebook option - I am then somehow, logged into my friends Soptify account.. Soptify seems to think that my facebook details apply access to my friends account, giving me full access into his Soptify profile. I have trie...

Newbie

I login to Soptify using the facebook option - I am then somehow, logged into my friends Soptify account.. Soptify seems to think that my facebook details apply access to my friends account, giving m...

Peter__

Community Legend

246 Views

1 replies

0 likes

  • 246 Views
  • 1 replies
  • 0 likes

Solved!! mistake

I signed up for the free trial almost a year ago...I didn't want the subscription just wanted to use it for a few days, now after a year my card is being charged. I need someone to speak to now.

Casual Listener

I signed up for the free trial almost a year ago...I didn't want the subscription just wanted to use it for a few days, now after a year my card is being charged. I need someone to speak to now.

Latoya

Casual Listener

403 Views

2 replies

0 likes

Subscription
  • 403 Views
  • 2 replies
  • 0 likes

I WANT MY MONEY BACK

I DONT EVEN USE THIS SERVICE ANYMORE NEVER REALLY DID

Casual Listener

I DONT EVEN USE THIS SERVICE ANYMORE NEVER REALLY DID

Latoya

Casual Listener

769 Views

2 replies

0 likes

Account
  • 769 Views
  • 2 replies
  • 0 likes