I need to stop someone that keeps changing my email

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I need to stop someone that keeps changing my email

Dhogan331
Newbie
Someone keeps changing the email on my account and it has been going on for weeks and I don't know how they keep getting it back I make a different pasword every time I need a way to disable the email change some how
2 Replies

Re: I need to stop someone that keeps changing my email

Rock Star 22
Rock Star 22

@Dhogan331

 

Contact support using this alternative contact form so they can help you.

 

https://support.spotify.com/contact-spotify-anonymous/

 

Make sure you are logged out of any Spotify account in your browser when using the contact form or the username and email field will not show up. It is important so that you can enter the information of the account you are having trouble with. If you are logged in with a different account that is not having the problem, that account info will be used and support will be confused.

 

If you get an automated reply email telling you to check the help section or the Community, you need to reply directly to support@spotify.com

 

Support usually replies within 24-48 hours. Don't forget to check your spam folder for responses as they may end up there.

osorniosRock Star 22
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Re: I need to stop someone that keeps changing my email

OviiiOne
Community Legend

Hey @osornios @Dhogan331, I moved the thread to a better board ;)

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