I've had premium for almost a year and now customer service told me to resubscribe

[Chrisg89]

The sotify customer service told me I need to resubscribe but I've already paid. Is it going to cost me more money to cancel my subscription and resubscribe like they said? The Email just said to cancel my subscription and resubscribe and didn't mention anything about repayment. I would like to know if I'm going to haveto repay? Has anyone had to do that? It's pretty crappy if you ask me

[gnovella16]

Hey there! 

Is it possible for you to let us take a second look at your account? Get in touch with us via Twitter @SpotifyCares.

Cheers.