I've lost all my playlists

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I've lost all my playlists

yemapel
Newbie

Hi all. Few weeks ago, I deleted my fb account. After that, I used Spotify normally, but then , one day, it said I needed to log in with my fb details. So I recovered the account, logged in with it, and now all my music have dissapeared, all my playlists gone. When I try to recover them, the only playlist that shows up is not even mine. I've tried everything. Please help

1 Reply

Alfredo
Roadie

Hey @yemapel!

 

Thanks for reaching out to us.

 

Sounds like you have multiple Spotify accounts that could be causing this. Let's try following these steps to make sure you're logged into the correct one.

 

If you find other accounts set up with your information, you can close them to avoid future inconveniences.

 

Let us know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
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