Spotify Community

llorine93 · 2016-03-06

I use Spotify student and spotify charged my card 9.99, I then realized my Spotify student account expired so immediately I registered as a student that same day. I am still a student and Spotify had said they would not charge again however it is now March and I'm charged 4.99 as a student that 9.99 should have rolled over I would like a refund for this month

JoeThomas · 2016-03-06

Hey @llorine93! Welcome to the cool kids club (AKA the Spotify Community).

First, did those payments come out of your account on the same day? If so you probably just hit the upgrade button more than once (and both payments were credited to your account). You can double check this by going to your Subscription Page and confirming your next payment date is more than 1 month away.

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
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I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

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