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I was charged twice for a student account

I was charged twice for a student account

It charged my account twice
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1 Reply

Hey there @Ben3557, welcome to the community!

 

Let's try to troubleshoot this 🙂 First of all, did those payments come out of your account on the same day? If so you probably just hit the upgrade button more than once (and both payments were credited to your account). You can double check this by going to your Subscription Page and confirming your next payment date is more than 1 month away.

 

Let me know if that helps!

K

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