Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Iam being charged monthly but not subscribed

Iam being charged monthly but not subscribed

PLS spotify management!!! Why are you charging me every month thru my credit card while I did not Subscribe to premium and the most irritating thing is you are charging me but my Spotify is not Premium. This is terrible. You are taking advantage of us & feels like its Highway Robbery!!! Please look into this ASAP & reverse your past charges in my credit card 181703481083-1 Stockholm amount is 129.00 philippine peso
Reply
2 Replies

Me tooo!!! I need this fixed now!!

@PSG1@thatgirl12334

 

You need to contact customer support through this link:

 

https://support.spotify.com/contact-spotify-support/

 

They'll help you out.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random