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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • johnnie92
  • Visitor
  • 260986 Views
  • 787 replies
  • 81 likes
  • Account
  • 260986 Views
  • 787 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128298 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128298 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71357 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71357 Views
  • 63 replies
  • 8 likes

two accounts and I wanna be charged for one

Yes. I just started the spotify premium on my old email address. Someone hacked into it. Before I realized what I did I forgot to sign up with my new email address with the spotify premium and I am going to pay for the service on my new email. What c...

  • Newbie
  • Yes. I just started the spotify premium on my old email address. Someone hacked into it. Before I realized what I did I forgot to sign up with my new email address with the spotify premium and I am g...
  • DrRazo
  • Regular
  • 109 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 109 Views
  • 1 replies
  • 0 likes

Student Spotify premium

I've had Spotify premium for about a year now and I just realized I could get Spotify premium for $4.99 for 12 months because I am a student, how would I change my plan to allow me to switch my payment to that? At least for the 12 months because it w...

  • Casual Listener
  • I've had Spotify premium for about a year now and I just realized I could get Spotify premium for $4.99 for 12 months because I am a student, how would I change my plan to allow me to switch my payme...
  • Bittencourt
  • Spotify Star
  • 553 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 553 Views
  • 5 replies
  • 0 likes

Delete account

Hi, I'd like to have my account deleted. I've seen here many messages from CM asking other people wanting to have their accounts deleted to get in touch using the contact form, which I did, and I got a message asking me to go to the forum.What should...

  • Visitor
  • Hi,   I'd like to have my account deleted. I've seen here many messages from CM asking  other people wanting to have their accounts deleted to get in touch using the contact form, which I...
  • Bittencourt
  • Spotify Star
  • 224 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 224 Views
  • 5 replies
  • 0 likes

Can't connect Facebook to my spotfiy account - help!

I've had a spotify account for a while and have just tried to connect it to my facebook account. Have clicked on 'connect to facebook' and nothing really happens. A box pops up looking like one you'd expect to put in your facebook log in details, but...

  • Visitor
  • I've had a spotify account for a while and have just tried to connect it to my facebook account. Have clicked on 'connect to facebook' and nothing really happens. A box pops up looking like one you'd...
  • javvnlock
  • Newbie
  • 268 Views
  • 5 replies
  • 3 likes
  • Other
  • 268 Views
  • 5 replies
  • 3 likes

Facebook Account Deactivated by FB and I pay for Premium

Hello, I signed up for a premium account using a Facebook account that FB deactivated and I no longer have access to. However, I am still being charged for the premium service and yet cannot log in to Spotify because of the deactivated FB account. Pl...

  • Newbie
  • Hello, I signed up for a premium account using a Facebook account that FB deactivated and I no longer have access to. However, I am still being charged for the premium service and yet cannot log in t...
  • user-removed
  • Not applicable
  • 190 Views
  • 2 replies
  • 1 likes
  • 190 Views
  • 2 replies
  • 1 likes

Postponing/pausing subscription

Hey I am a Premium user, and I mainly use Spotify on my Android device when I'm at school (no connection), and because of the current bug that makes playlists unsync (which happens 95% of the time now), I wonder if there is a way to pause or postpone...

  • Newbie
  • Hey I am a Premium user, and I mainly use Spotify on my Android device when I'm at school (no connection), and because of the current bug that makes playlists unsync (which  happens 95% of the...
  • doktorbliss
  • Newbie
  • 516 Views
  • 3 replies
  • 0 likes
  • 516 Views
  • 3 replies
  • 0 likes

cancel account that i cant access due to FB. spotify not helpful so very poor

So my spotify was linked to my facebook which as i stated above can no longer access which is also to do with their poor customer services (very similar to this), the problem has been ongoing and i tried to find a solution without having to use the '...

  • Newbie
  • So my spotify was linked to my facebook which as i stated above can no longer access which is also to do with their poor customer services (very similar to this), the problem has been ongoing and i t...
  • Tejero86
  • Newbie
  • 82 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 82 Views
  • 1 replies
  • 0 likes

HELP Someone has taken over my account. And I can't post in the official force log out thread

Someone has changed my password AND email address. So I can't reset my account. Also the last payment was taken less than a month ago and my premum has expired. This is how I found about the the compromise. How can I sort this out?

  • Newbie
  • Someone has changed my password AND email address. So I can't reset my account.   Also the last payment was taken less than a month ago and my premum has expired. This is how I found about the...
  • KatesHere
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 138 Views
  • 1 replies
  • 0 likes

Deleting of old accounts.

Hi Spotify How do i delete old accounts if i cant even remember my username but know my email address? I set up a new spotify premium but typed in a incorrect email address, then when i tried to edit it to be correct it says that email is already in ...

  • Newbie
  • Hi Spotify   How do i delete old accounts if i cant even remember my username but know my email address?  I set up a new spotify premium but typed in a incorrect email address, then when ...
  • KatesHere
  • Community Legend
  • 105 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 105 Views
  • 1 replies
  • 0 likes

Solved!! Family account, no invite button!

I currently have a Spotify family account. I am the administrator and my wife has an additional account with the 50% discount. I would like to add a 3rd account. When I go to the manage page of the family account it says the following:"Click "invite"...

  • Regular
  • I currently have a Spotify family account. I am the administrator and my wife has an additional account with the 50% discount. I would like to add a 3rd account.   When I go to the manage page...
  • hannah_adriana
  • Newbie
  • 2946 Views
  • 12 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 2946 Views
  • 12 replies
  • 0 likes

Playlists

I won’t sign Spotify’s new EULA. Because of this, I can’t access my playlists that I spent years creating. Is there a way around this?

  • Casual Listener
  • I won’t sign Spotify’s new EULA. Because of this, I can’t access my playlists that I spent years creating. Is there a way around this?
  • fcukspotify
  • Casual Listener
  • 112 Views
  • 1 replies
  • 0 likes
  • Account
  • 112 Views
  • 1 replies
  • 0 likes

E-card not delivered to recipient

I was wondering how long it usually takes for an e-card to get delivered to recipients e-mail? I got my confirmation about the purchase instantly, but the recipient hasn't gotten anything yet. Is there a problem or is it usually like this? Delivery d...

  • Newbie
  • I was wondering how long it usually takes for an e-card to get delivered to recipients e-mail? I got my confirmation about the purchase instantly, but the recipient hasn't gotten anything yet. Is the...
  • Bittencourt
  • Spotify Star
  • 130 Views
  • 1 replies
  • 0 likes
  • Other
  • 130 Views
  • 1 replies
  • 0 likes

Buying through itunes

Am i able to buy premium through itunes but still get the college student discount?

  • Casual Listener
  • Am i able to buy premium through itunes but still get the college student discount?
  • Bittencourt
  • Spotify Star
  • 97 Views
  • 1 replies
  • 0 likes
  • Premium
  • 97 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Contact me Immeditely!! <---Not a happy customer

I am unable to remove my card from your subscription proccess; the password box is not displayed and i'm extremely agitated and it is really messing with me that you guys won't let me leave and keep sending me on a merry go round chase to i tried con...

  • Casual Listener
  • I am unable to remove my card from your subscription proccess; the password box is not displayed and i'm extremely agitated and it is really messing with me that you guys won't let me leave and keep ...
  • Dukeofmanor
  • Casual Listener
  • 171 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 171 Views
  • 2 replies
  • 0 likes

Delete my account

Hi Spotify team,I would like to delete this account "gerxon.rivera" because i have another premium account "yardawgz" so that i can connect it to my facebook account can you help me please? Love your app btw.Thanks.

  • Newbie
  • Hi Spotify team, I would like to delete this account "gerxon.rivera" because i have another premium account "yardawgz" so that i can connect it to my facebook account can you help me please? Lov...
  • KatesHere
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • Account
  • 112 Views
  • 1 replies
  • 0 likes

Solved!! how to create an account without being connected via Facebook ?

Hello, I recently upgrade my accoun to a Premium account. when I tried to create my account, he told me that my e-mail adress was already used.Of course it is used because my e-mail is use for facebook. I'd like to be connected to spotify but without...

  • Newbie
  • Hello,   I recently upgrade my accoun to a Premium account. when I tried to create my account, he told me that my e-mail adress was already used. Of course it is used because my e-mail is use...
  • KatesHere
  • Community Legend
  • 132 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 132 Views
  • 1 replies
  • 1 likes

Premium accoubt

I just paid my sisters premium account of 3 months for $1.000 cop with my credit card, she got the mail saying it was paid fine and I got the message from the bank saying that the payment was done properly.After I did that, I created my own spotify a...

  • Casual Listener
  • I just paid my sisters premium account of 3 months for $1.000 cop with my credit card, she got the mail saying it was paid fine and I got the message from the bank saying that the payment was done pr...
  • JAANEB
  • Casual Listener
  • 141 Views
  • 1 replies
  • 0 likes
  • Premium
  • 141 Views
  • 1 replies
  • 0 likes

I did't get the 9.99/month offer

When I started Spotify, I received a free trial of 7 days and I upgraded to premium for $12.99/month. I logged on today on my pc for the first time and see there is an offer for 30 days free and $9.99/month. How come I didn't get that offer and can I...

  • Newbie
  • When I started Spotify, I received a free trial of 7 days and I upgraded to premium for $12.99/month.  I logged on today on my pc for the first time and see there is an offer for 30 days free an...
  • KatesHere
  • Community Legend
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 106 Views
  • 1 replies
  • 0 likes

Facebook account not working correctly, would like to disconnect from facebook, start over.

I am trying to use spotify for the first time. Apparently, years ago I signed up with facebook and it says that my email address is associated with a facebook account. When I try to recover my password, it tells me I cannot because I logged in with m...

  • Newbie
  • I am trying to use spotify for the first time. Apparently, years ago I signed up with facebook and it says that my email address is associated with a facebook account. When I try to recover my passwo...
  • Bittencourt
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • Account
  • 125 Views
  • 1 replies
  • 0 likes

Was taken of premium

  • Casual Listener
  • Bittencourt
  • Spotify Star
  • 123 Views
  • 4 replies
  • 1 likes
  • Premium
  • 123 Views
  • 4 replies
  • 1 likes