Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
87961 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
725135 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
754412 Views
18 replies
29 likes
Hello,Lately i've been recieving emails regarding my spotify account that tells me thar my subscribtion has faild and I need to fill in my account details. It looks quite realistic but, if you study the sender you can see that it's somthing fishy goi...
Hello, Lately i've been recieving emails regarding my spotify account that tells me thar my subscribtion has faild and I need to fill in my account details. It looks quite realistic but, if you st...
Community Legend
979 Views
1 replies
0 likes
A friend of mine logged onto Facebook on my phone. Since Spotify uses my Facebook account to sign me in, all of my downloaded songs were "deleted" (message saying his account had exceeded 3 devices ). After I logged him out I was able to start redown...
A friend of mine logged onto Facebook on my phone. Since Spotify uses my Facebook account to sign me in, all of my downloaded songs were "deleted" (message saying his account had exceeded 3 devices )...
Spotify Legend
789 Views
1 replies
0 likes
I was able to see some unknown devices linked in my Spotify Connect Devices List, also the app was playing some music wich I didn't request. The same thing happened a few months ago. Could this mean that my account has been exposed in any way?
I was able to see some unknown devices linked in my Spotify Connect Devices List, also the app was playing some music wich I didn't request. The same thing happened a few months ago. C...
Roadie
320 Views
1 replies
0 likes
Hi, I have received a free Spotify Premium subscription as part of my Telia subscription.On the verification page it said I had to cancel my current premium subscription to set up the new one with Telia.I have done so, but my account still says I hav...
Hi, I have received a free Spotify Premium subscription as part of my Telia subscription. On the verification page it said I had to cancel my current premium subscription to set up the new ...
Newbie
922 Views
2 replies
0 likes
I'm being charged like three times a month and don't know why. Anyone else having this problem or know what to do?
I'm being charged like three times a month and don't know why. Anyone else having this problem or know what to do?
Spotify Star
473 Views
4 replies
0 likes
Good morning. I have an ancient Acer Aspire 10.1 inch netbook which has died. What can I buy to use for my Spotify Unlimited playlists. It worked for years, I don't need Premium, I don't want adverts, so I am happy to pay a fiver a month for the priv...
Good morning. I have an ancient Acer Aspire 10.1 inch netbook which has died. What can I buy to use for my Spotify Unlimited playlists. It worked for years, I don't need Premium, I don't want...
Roadie
747 Views
3 replies
0 likes
Spotify enabled connection with the IFTTT channel but I'm trying to add the Spotify channel via the IFTTT web and everytime they tell me it doesn't connect. Any ideas? It's maybe the browser? Thanks in advance,
Spotify enabled connection with the IFTTT channel but I'm trying to add the Spotify channel via the IFTTT web and everytime they tell me it doesn't connect. Any ideas? It's maybe the browser? ...
Spotify Legend
1272 Views
1 replies
0 likes
Hi to all. A few months ago that I don't receive any kind of notification. I've searched in the old threads but I can't solve this problem. I'm desperate. Please if someone could help me I'll be very greatful. Thanks!
Hi to all. A few months ago that I don't receive any kind of notification. I've searched in the old threads but I can't solve this problem. I'm desperate. Please if ...
Casual Listener
390 Views
1 replies
0 likes
Hi, I tried to log myself in. But they said I am registrated on facebook so I cannot seem to log in on my emailadress. Whats really annoying because I dont wanna use my facebook account anymore :). Hope someone can help me.thxx
Hi, I tried to log myself in. But they said I am registrated on facebook so I cannot seem to log in on my emailadress. Whats really annoying because I dont wanna use my facebook account anymore :). H...
Spotify Legend
491 Views
1 replies
1 likes
So I saw today that my Spotify premium had renewed. I had been wanting to cancel it for a few days now and had completely forgotten to, so after seeing the newest charge on my bank account I instantly cancelled my subscription. Is there anyway I can ...
So I saw today that my Spotify premium had renewed. I had been wanting to cancel it for a few days now and had completely forgotten to, so after seeing the newest charge on my bank account I instantl...
Community Legend
230 Views
1 replies
0 likes
I forgot my password and dont know the email i subscribed with.. The account name is sishxnds and i do have the paypal transaction and the transaction id
I forgot my password and dont know the email i subscribed with.. The account name is sishxnds and i do have the paypal transaction and the transaction id
Community Legend
468 Views
3 replies
0 likes
Hi, I am not getting the email to reset my password. I can't actually remember which email I signed up with but I have checked them all. I have also checked spam folders, junk mail folders. The only thing I know for sure is my username, and that's be...
Hi, I am not getting the email to reset my password. I can't actually remember which email I signed up with but I have checked them all. I have also checked spam folders, junk mail folders.&...
Not applicable
431 Views
4 replies
0 likes
So I am disappointed - and I didn't know where to write it except for here. So, I have been using Spotify for a while now, and just recently decided I wanted to get Premium again. But last time, I used just the normal Spotify. So this time I was like...
So I am disappointed - and I didn't know where to write it except for here. So, I have been using Spotify for a while now, and just recently decided I wanted to get Premium again. &nb...
Spotify Legend
398 Views
4 replies
0 likes
Mi Activity Feed no se actualiza a menos que cierre sesión y la vuelvo a abrir, ya he intentado todo, necesito saber que puedo hacer?
Mi Activity Feed no se actualiza a menos que cierre sesión y la vuelvo a abrir, ya he intentado todo, necesito saber que puedo hacer?
175 Views
0 replies
0 likes
Without being aware of the Family Premium plan, I had allowed my three daughters to each sign up for individual Premium plans. How do I consolidate them into one Family Premium plan?
Without being aware of the Family Premium plan, I had allowed my three daughters to each sign up for individual Premium plans. How do I consolidate them into one Family Premium plan?
Community Legend
216 Views
1 replies
0 likes
Why does Spotify charge the cost of my suscription in US Dollars instead of Chilean Pesos? My credit card was issued in Chile and I live in that country so, I should pay the amount of my suscription in local currency (CLP). I asked my bank about it, ...
Why does Spotify charge the cost of my suscription in US Dollars instead of Chilean Pesos? My credit card was issued in Chile and I live in that country so, I should pay the amount of my suscr...
Newbie
593 Views
1 replies
1 likes
Spotify web says I'm running a free account but I'm still paying?
Spotify web says I'm running a free account but I'm still paying?
Community Legend
224 Views
1 replies
0 likes
I paid for the 99¢ offer where you receive 3 months for that price. It was about a week before Christmas when this offer started and I payed for it around then as well! I know I paid in the right timeframe but my subscription just ran out even though...
I paid for the 99¢ offer where you receive 3 months for that price. It was about a week before Christmas when this offer started and I payed for it around then as well! I know I paid in the right tim...
204 Views
0 replies
0 likes
I've been doing research through the course of attempting to navigate Spotify's buggy device password/email system. That research has taught me that use of the system itself will get me nowhere. Here are the facts as I have learned them thus far from...
I've been doing research through the course of attempting to navigate Spotify's buggy device password/email system. That research has taught me that use of the system itself will get me nowhere. Here...
238 Views
0 replies
0 likes
Hi i'm new with fido so i have the 24 months free but when they gave me my registration code i entered the wrong user name so now it's all messed up! What can i do to have my subsciption?
Hi i'm new with fido so i have the 24 months free but when they gave me my registration code i entered the wrong user name so now it's all messed up! What can i do to have my subsciption?
206 Views
0 replies
0 likes
