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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406527 Views
  • 958 replies
  • 107 likes
  • Account
  • 406527 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176202 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176202 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100051 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100051 Views
  • 68 replies
  • 10 likes

Charged for student discount but still under Spotify free

I wanted to sign up for the student discount. I put all my credit card information. Next you guys make me verify my college. After a couple of mins you send me an email saying my transcript not accepted. I'm busy with school and work. Don't have the ...

  • Newbie
  • I wanted to sign up for the student discount. I put all my credit card information. Next you guys make me verify my college. After a couple of mins you send me an email saying my transcript not accep...
  • kbrooksc
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 181 Views
  • 1 replies
  • 0 likes

Solved!! Free chrome cast offer

Just signed up for Spotify 3 month premium, and not received voucher for the free chrome cast player. Please help.

  • Music Fan
  • Just signed up for Spotify 3 month premium, and not received voucher for the free chrome cast player. Please help.
  • kbrooksc
  • Community Legend
  • 688 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 688 Views
  • 7 replies
  • 0 likes

Solved!! Unauthorized billing

I forgot to cancel a free trial and got billed on 7-27. I didn't complain. It was my own fault. I went to the site and canceled my subscription and never used the site again. Today I see I was AGAIN billed through paypal. I went to the site and went ...

  • Newbie
  • I forgot to cancel a free trial and got billed on 7-27. I didn't complain. It was my own fault. I went to the site and canceled my subscription and never used the site again. Today I see I was AGAIN ...
  • mickitiffen
  • Newbie
  • 1475 Views
  • 4 replies
  • 0 likes
  • 1475 Views
  • 4 replies
  • 0 likes

Solved!! Being charged automatically for Premium account not singed up for

I had a premium membership for the past three months. However, when this membership expired, I was charged $9.99 from my account. It is frustrating because I did not want to renew the premium membership and I got charged automatically without notice....

  • Newbie
  • I had a premium membership for the past three months. However, when this membership expired, I was charged $9.99 from my account. It is frustrating because I did not want to renew the premium members...
  • Donald2
  • Casual Listener
  • 221 Views
  • 2 replies
  • 0 likes
  • Premium
  • 221 Views
  • 2 replies
  • 0 likes

How to permanently delete my Spotify account???

I used to have Spotify Premium for a few months (starting earlier this year around March I believe), but as work got busy, I realized I didn't use Spotify as much anymore. My last real payment was in August.Just a few days ago, I was on my online ban...

  • Newbie
  • I used to have Spotify Premium for a few months (starting earlier this year around March I believe), but as work got busy, I realized I didn't use Spotify as much anymore. My last real payment was in...
  • nicolelane2295
  • Casual Listener
  • 471 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 471 Views
  • 1 replies
  • 0 likes

CSRG

Always apears the text "The CSRF token is invalid". Someone can help me?

  • Casual Listener
  • Always apears the text "The CSRF token is invalid". Someone can help me?
  • Bittencourt
  • Spotify Star
  • 274 Views
  • 4 replies
  • 0 likes
  • Premium
  • 274 Views
  • 4 replies
  • 0 likes

can't register cause java script not activated, which it is.

but it is. really. how about using something on your website that actually works? i am registered and paying customer on some two dozen sites, only this site doesn't work. how about hiring someone who can code? to someone actually knowing what he's d...

  • Newbie
  • but it is. really. how about using something on your website that actually works? i am registered and paying customer on some two dozen sites, only this site doesn't work. how about hiring someone wh...
  • 219 Views
  • 0 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 219 Views
  • 0 replies
  • 2 likes

SUPPORT - Circular Logic BUG

I just upgraded my plan to add my wife. She clicks on the link and it asks her to login. She clicks login with facebook and it says she doesn't have an account with facebook credentials She clicks create an account and it says she already has an acco...

  • Casual Listener
  • I just upgraded my plan to add my wife.   She clicks on the link and it asks her to login.    She clicks login with facebook and it says she doesn't have an account with facebook c...
  • briantbecker
  • Casual Listener
  • 235 Views
  • 1 replies
  • 0 likes
  • Login
    Subscription
  • 235 Views
  • 1 replies
  • 0 likes

Solved!! Add people/friends without Facebook accounts

Hi all! I have a problem adding my mom as a friend on Spotify since she haven't got Facebook. I can follow her, but I can't add her as a friend to be able to see her activity and send her new music suggestions. Am I the one who is making a misstake o...

  • Casual Listener
  • Hi all!   I have a problem adding my mom as a friend on Spotify since she haven't got Facebook. I can follow her, but I can't add her as a friend to be able to see her activity and send her ne...
  • mike_mas
  • Casual Listener
  • 6683 Views
  • 10 replies
  • 0 likes
  • Account
    Other
    Premium
  • 6683 Views
  • 10 replies
  • 0 likes

Can't log in on Android app

I can log in fine through a browser but when I try to log in through the Android app it says the username or password is wrong. Any ideas?

  • Casual Listener
  • I can log in fine through a browser but when I try to log in through the Android app it says the username or password is wrong. Any ideas?
  • bluetoque
  • Casual Listener
  • 194 Views
  • 2 replies
  • 0 likes
  • Account
  • 194 Views
  • 2 replies
  • 0 likes

Spotify isn't granting me full access even after payment

I'm currently paying for a premium service, but am receiving the spotify is only available abroad for 14 days messaging, indicating that it seems to think I'm on the free service. Why am I not being granted the full service as paid for?

  • Casual Listener
  • I'm currently paying for a premium service, but am receiving the spotify is only available abroad for 14 days messaging, indicating that it seems to think I'm on the free service. Why am I not being ...
  • miyara
  • Casual Listener
  • 303 Views
  • 5 replies
  • 1 likes
  • Account
    Premium
  • 303 Views
  • 5 replies
  • 1 likes

No sound while playing

Hi everyone!Has anyone had this problem that playing one first song plays ok but for the next one sound just dissapears and in order for it to appear again you need to rewind/forward a song just a bit. An this every second song have premium account.T...

  • Casual Listener
  • Hi everyone! Has anyone had this problem that playing one first song plays ok but for the next one sound just dissapears and in order for it to appear again you need to rewind/forward a song just ...
  • Bittencourt
  • Spotify Star
  • 232 Views
  • 4 replies
  • 0 likes
  • Premium
  • 232 Views
  • 4 replies
  • 0 likes

Delete spotify account

Hey! I want to delete my spotify account to connect the facebook to a new account that i have my premium on. The account I am connecting my facebook on, I never use it anymore and I don´t want it. Th account I want to delete: https://www.spotify.com/...

  • Newbie
  • Hey!   I want to delete my spotify account to connect the facebook to a new account that i have my premium on. The account I am connecting my facebook on, I never use it anymore and I don´t wa...
  • JoeThomas
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

Change User's name

Hello ! I'm a french user.Actually i'd like to change my user's name but i can't find the solution to do that.Can you help me please ?Thanks ! (I'm a mac user)

  • Newbie
  • Hello !   I'm a french user. Actually i'd like to change my user's name but i can't find the solution to do that. Can you help me please ? Thanks !   (I'm a mac user)
  • JoeThomas
  • Community Legend
  • 105 Views
  • 1 replies
  • 0 likes
  • Account
  • 105 Views
  • 1 replies
  • 0 likes

spotify student

its saying im not eligible but it hasnt asked for any proof that im a student (which i am) how do i get spotify student in the uk?

  • Newbie
  • its saying im not eligible but it hasnt asked for any proof that im a student (which i am) how do i get spotify student in the uk? 
  • JoeThomas
  • Community Legend
  • 235 Views
  • 2 replies
  • 1 likes
  • Premium
    Subscription
  • 235 Views
  • 2 replies
  • 1 likes

Solved!! Charged 5 Times for One Month

Hi, I signed up for spotify student today through my facebook, and I recieved a few error messages saying to resubmit the form to sign up, and when it finally worked after a couple tries, I got premium, but noticed I was charged 5 times at once. I do...

  • Regular
  • Hi, I signed up for spotify student today through my facebook, and I recieved a few error messages saying to resubmit the form to sign up, and when it finally worked after a couple tries, I got premi...
  • Noelbp
  • Regular
  • 298 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 298 Views
  • 7 replies
  • 0 likes

Attempted Student Account - Didn't have school info -- card being charged without premium

Good Morning,I attmepted to create this student account for my girlfriend who is going back to school but I didn't have her school information as she hasn't decided where yet. I backed out of the process at the School information screen and attmepted...

  • Visitor
  • Good Morning, I attmepted to create this student account for my girlfriend who is going back to school but I didn't have her school information as she hasn't decided where yet. I backed out of the...
  • user-removed
  • Not applicable
  • 136 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 136 Views
  • 2 replies
  • 0 likes

Problems with NatWest bank payments?

My last payment for Spotify Premium didn't work and I cannot pay, card keeps being refused. I see at least three similar posts on Twitter from people who have had the same thing happen recently with NatWest bank. One person on Twitter says it is even...

  • Casual Listener
  • My last payment for Spotify Premium didn't work and I cannot pay, card keeps being refused.   I see at least three similar posts on Twitter from people who have had the same thing happen ...
  • JoeThomas
  • Community Legend
  • 703 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 703 Views
  • 5 replies
  • 0 likes

No mail notifications

Please read the message carefully because it is quite long, but i think all that info it's necessary to solve the following problem.I have all mail notifications and mobile phone notifications activated and do not receive any notification on my mail ...

  • Newbie
  • Please read the message carefully because it is quite long, but i think all that info it's necessary to solve the following problem. I have all mail notifications and mobile phone notificatio...
  • Karaptian
  • Music Fan
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
  • 237 Views
  • 1 replies
  • 0 likes

Urgent - I'm getting charged in a credit card is not in my account

Hello, I've written about this several months ago and no one is answering me. In my Spotify account I have a credit card saved, but every month Spotify is charging me into a different credit card which is not in my account. Please, I want to change t...

  • Casual Listener
  • Hello,   I've written about this several months ago and no one is answering me. In my Spotify account I have a credit card saved, but every month Spotify is charging me into a different c...
  • kbrooksc
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes