Ilo can't log in

[brybean18]

It won't let me log in because apparently I'm supposed to be living in France, but I've lived in the United States ever since I got Spotify. I tried to open spotify to play music but somehow I got logged out. I went to reset my password because I had forgotten it and the email was in French. I clicked the link and got along fine but when I try to log in with my new password it says "you appear to be trying to log in from a different country". Even though I've only ever been in the United States. I do not want to go through the trouble of making a new account and remaking my playlists, and I can't anyway because I only have one email.

[user-removed]

Hey @brybean18,

Best to reach out to the Support team either via the Contact form or send a tweet to @SpotifyCares. They should be able to sort things out from backstage.

Hope that helps 🙂