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Impossible to renew my account

Impossible to renew my account

I am tryng to renew my account, but it keeps telling me that there are wrong information on the payment screen, won´t go further. Please someone help me.

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Hi!

Just to be completely sure: is there any number on your card, the cvv number, expiration date or name on your card that doesn't match your information on your Subscription page on your account?

It's the screen before , I just have to type my info not the card yet.

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