In Canada and says my code for Google Home Mini has already been redeemed

[weeziegirlca]

Plan

Premium

Country Canada

Device

(iPhone XR Plus)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I tried to redeem my free code and they said it had already been used, so Google cancelled the order and told me to contact Spotify to obtain a new code. I have looked for an email address for Spotify but haven't been able to find one.

[Loxer]

Hey @weeziegirlca, welcome to the Community.

Hope you're doing great!

This issue seems to be under investigation.

Please add your +VOTE and details there.

Also, make sure to try the steps provided in that thread to see if it may help you.

Thanks 🙂

[Mmy120]

I'm having the same issue. I was able to contact someone through the Spotify chat. They sent me an email with a couple of things to try - like clearing cache/history and using the Incognito mode in Chrome. Still having the same issue of an error message with code already redeemed. The last email I received said sorry, we can't issue you an new code. Very frustrating.