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Issues with joining the Family Premium

Issues with joining the Family Premium

hey there, 

unfortunately, I cannot log in to the family premium anymore. Apparently, my account could not have been verified when I tried to join. Can somebody help, please? 🙂

Reply
1 Reply

Hey @PL96.

 

Right now, all members of the Premium for Family plan must live in the same physical address, as stated on the T&Cs.

 

If you don't live in the same address and couldn't verify this information, you won't be able to join the plan anymore. However, you can get the regular Premium subscription here.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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