Keep getting booted off account?!

[Arkhaine687]

Hi all,

So lately I have been having a strange logout/login issue. I will click on Spotify on my phone and it will load as normal and it will let me browse my music, I will then find something and click play and all of a sudden I will get booted out to the login screen. So I will click log in and type my account name and password. I will press log in and again it will boot me back to the login screen. I went on using a computer and reset my password and was then able to log in. The login lasted for about a week on my phone before it started doing the same thing. So again I had to resort to a password reset in order to get back on. Well, that login lasted a little while (maybe a week or 2) before it eventually did the same thing in which it booted me to the login screen and won't let me log in with my password. I am about to have to do a 3rd "password reset" option in just about a month. Anyone know what the heck might be going on?

[KatesHere]

Hey there @Arkhaine687, welcome to the community!

That sounds odd, indeed. Do you see an error message when this happens? Does it happen on all devices you use Spotify in? If not, try a clean re-installation by following the steps highlighted here.

Let me know if this helped!

K