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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14859 Views

7 replies

11 likes

Security
  • 14859 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554427 Views

991 replies

116 likes

Account
  • 554427 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131232 Views

74 replies

12 likes

Account
Login
Premium
  • 131232 Views
  • 74 replies
  • 12 likes

Superuser Contribution 3 month offer, but spotify's says i have to pay 3/1 -17

I got the 3 month offer for 9 kr, but spotify says: Your subscription will automatically renew on 3/1/17 and you'll be charged kr 99,00Why do i have to pay that day, when i got the offer with 3 months?- or is it a fail from spotify?

Newbie

I got the 3 month offer for 9 kr, but spotify says: Your subscription will automatically renew on 3/1/17 and you'll be charged kr 99,00 Why do i have to pay that day, when i got the offer with 3 mon...

FabianS_Bogota

Roadie

228 Views

1 replies

0 likes

Premium
  • 228 Views
  • 1 replies
  • 0 likes

Spotify Premium offer

The other day, I saw an ad on Instagram that said 3 months of Spotify Premium for $0.99, andI was really excited. However, today I tried to get Premium for $0.99, and the website said I wasn't eligible for that offer. The ad said that offer doesn't e...

Newbie

The other day, I saw an ad on Instagram that said 3 months of Spotify Premium for $0.99, andI was really excited. However, today I tried to get Premium for $0.99, and the website said I wasn't eligib...

Jacob

Community Legend

176 Views

1 replies

0 likes

  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mensaje dice que spotify no se ha lanzado en mi país y por eso no puedo obtener premiun

Cuando trato de suscribirme a premiun con mi tarjeta american me sale una ventana que dice que Spotify aún no ha sido lanzado en mi país y por eso no puedo tener acceso, antes ya había tenido premiun pero con una tarjeta visa (que ya la cancele), que...

Newbie

Cuando trato de suscribirme a premiun con mi tarjeta american me sale una ventana que dice que Spotify aún no ha sido lanzado en mi país y por eso no puedo tener acceso, antes ya había tenido premiun...

FabianS_Bogota

Roadie

165 Views

1 replies

0 likes

Premium
Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Quit from Movistar and go back with Spotify

Hi, My account actually is administrated by Movistar. I want to go back to Spotify instead of this communication company. Regards

Newbie

Hi,   My account actually is administrated by Movistar. I want to go back to Spotify instead of this communication company.   Regards

luismluque

Casual Listener

541 Views

2 replies

0 likes

Account
Subscription
  • 541 Views
  • 2 replies
  • 0 likes

paying for my account twice

When I originally signed up for spotify, I was paying through my itunes account. Since the updated terms and conditions, I lost my premium account, had to put in a credit card and thought I was no longer paying through itunes. However it appears that...

Newbie

When I originally signed up for spotify, I was paying through my itunes account. Since the updated terms and conditions, I lost my premium account, had to put in a credit card and thought I was no lo...

Maxim

Spotify Star

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify premium stopped working

hello good evening. i just want to make clarifications regarding my spotify account. i already made a subscription of the 49 pesos for 3 months premium account using my smart number as payment but it didn't seem to work no matter how many times i tri...

Newbie

hello good evening. i just want to make clarifications regarding my spotify account. i already made a subscription of the 49 pesos for 3 months premium account using my smart number as payment but it...

FabianS_Bogota

Roadie

237 Views

1 replies

0 likes

Account
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Mince ! Votre fournisseur de paiement semble avoir du mal aujourd'hui."

Je n'arrive pas a changer mes coordonnées bancaires. Le message d'erreur suivant s'affiche "Mince ! Votre fournisseur de paiement semble avoir du mal aujourd'hui.Pas d'inquiétude, aucun montant n'a été débité. Réessayez ou utilisez un autre mode de p...

Casual Listener

Je n'arrive pas a changer mes coordonnées bancaires. Le message d'erreur suivant s'affiche "Mince ! Votre fournisseur de paiement semble avoir du mal aujourd'hui.Pas d'inquiétude, aucun montant n'a é...

FabianS_Bogota

Roadie

1174 Views

1 replies

0 likes

  • 1174 Views
  • 1 replies
  • 0 likes

Premium not working

I just tried to upgrade to Premium (99 cent deal for three months). My card has been charged 4 times but still no premium. I didn't get a receipt via email and I have tried to log off and on again and deleted the app / reinstalled it. If I try to do ...

Casual Listener

I just tried to upgrade to Premium (99 cent deal for three months). My card has been charged 4 times but still no premium. I didn't get a receipt via email and I have tried to log off and on again an...

Jacob

Community Legend

442 Views

3 replies

0 likes

Account
Premium
Subscription
  • 442 Views
  • 3 replies
  • 0 likes

Dublicate account

There's situation, I currently have 2 accounts (made them in different times, don't ask) one is d0lb0ded and another is dolboded. Curently my account is d0lb0ded, all my library and playlist is on it, but I can't even change my email (there is wether...

Visitor

There's situation, I currently have 2 accounts (made them in different times, don't ask) one is d0lb0ded and another is dolboded. Curently my account is d0lb0ded, all my library and playlist is on it...

musiccornercv

Roadie

875 Views

1 replies

0 likes

Account
  • 875 Views
  • 1 replies
  • 0 likes

Charget twice every month

hello. Why am i cahrget twice every month??

Newbie

hello. Why am i cahrget twice every month??

Maxim

Spotify Star

179 Views

1 replies

0 likes

  • 179 Views
  • 1 replies
  • 0 likes

Solved!! Already a premium subscriber but VODAFONE will now pay for subscription - seeking refund

Is it possible to get a refund for the month paid in advance when trying to activate the VODAFONE Ireland offer that provides "free" premium access?

Newbie

Is it possible to get a refund for the month paid in advance when trying to activate the VODAFONE Ireland offer that provides "free" premium access?

Maxim

Spotify Star

276 Views

1 replies

0 likes

Subscription
  • 276 Views
  • 1 replies
  • 0 likes

Solved!! New family account, now switches to my daughters profile automatically.

I recently upgraded to a family account and added a few people. The last person added was my daughter, and now every time I click on the family plan tab in my account, it automatically logs into her account and doesn't display mine. I can't log out o...

Casual Listener

I recently upgraded to a family account and added a few people.  The last person added was my daughter, and now every time I click on the family plan tab in my account, it automatically logs int...

crematedman

Community Legend

415 Views

4 replies

0 likes

  • 415 Views
  • 4 replies
  • 0 likes

Solved!! Charged full price

Good morning i had signed up for.99 for 3 months only seeing my account has been debited £9.99how do I speak to Spotify about this?

Casual Listener

Good morning  i had signed up for.99 for 3 months only seeing my account has been debited £9.99 how do I speak to Spotify about this?

bonnydoon

Casual Listener

336 Views

3 replies

0 likes

Other
Subscription
  • 336 Views
  • 3 replies
  • 0 likes

Premium Upgrade Javascript Problem

Hello everyone, today I tried to upgrade my free account to a premium one. But as soon as I try to chose a payment method, I get the message that I have to activate javascript to make the order. Now here is the problem. On three different computers I...

Casual Listener

Hello everyone,   today I tried to upgrade my free account to a premium one. But as soon as I try to chose a payment method, I get the message that I have to activate javascript to make the or...

sr30

Newbie

3972 Views

15 replies

7 likes

Account
Premium
  • 3972 Views
  • 15 replies
  • 7 likes

Keep getting booted off account?!

Hi all,So lately I have been having a strange logout/login issue. I will click on Spotify on my phone and it will load as normal and it will let me browse my music, I will then find something and click play and all of a sudden I will get booted out t...

Newbie

Hi all, So lately I have been having a strange logout/login issue. I will click on Spotify on my phone and it will load as normal and it will let me browse my music, I will then find something and c...

KatesHere

Community Legend

245 Views

1 replies

0 likes

Account
  • 245 Views
  • 1 replies
  • 0 likes

I pay but my premium rights are gone!?

HiI have a premium membership, last payed the 15.11.16. My computer has been reset and now dosent log on to Spotify automatcicly. When I login now I hear comercials and my playlists are gone. What is wrong?kind regardsNanna

Visitor

Hi I have a premium membership, last payed the 15.11.16. My computer has been reset and now dosent log on to Spotify automatcicly. When I login now I hear comercials and my playlists are gone. What ...

Maxim

Spotify Star

244 Views

2 replies

0 likes

  • 244 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Premium 3 Months For $0.99

So I just bought $15 in ITunes money and I wanted to try the 3 months for $0.99 but I can't pay for this offer with my iTunes money. It only lets me pay for it with a credit card or I have to pay $12.99 for one month if I use my iTunes money. I'd rea...

Casual Listener

So I just bought $15 in ITunes money and I wanted to try the 3 months for $0.99 but I can't pay for this offer with my iTunes money. It only lets me pay for it with a credit card or I have to pay $12...

sigleifsson

Newbie

2470 Views

4 replies

0 likes

Premium
  • 2470 Views
  • 4 replies
  • 0 likes

I can't log in using my Facebook

I was on another Spotify account and wanted to connect it to Facebook. It logged into my own Facebook account by accident and not the one that I wanted to connect it to. Now my own personal Spotify account i lost and I can't log in through my Faceboo...

Newbie

I was on another Spotify account and wanted to connect it to Facebook. It logged into my own Facebook account by accident and not the one that I wanted to connect it to. Now my own personal Spotify a...

crematedman

Community Legend

187 Views

1 replies

0 likes

Login
  • 187 Views
  • 1 replies
  • 0 likes