Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Lack of professional conduct

Lack of professional conduct

This is a complaint on how the accounting dept. (Alexandra – payment investigation team) disabled my premium account for no reason and accused me of chargeback and fraud without conducting a proper investigation. I do not expect insults from any company I do business with. This person later admitted their mistake however, the lack of professionalism is quite disappointing.    

 

Reply
2 Replies

Hi Chi,

I can assure you, no one in the team would have wanted to leave this impression. We'll get back to you with an email shortly.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Thank you for this response.

Chi

Suggested posts