Log In Problem

[ninosialongo]

I've changed the password for more that 5 times now trying to get it to log into the app. I can get on the website and sign in but as soon as I try to log into the app on my Oppo F1 Phone it tells me incorrect password or username. Which obviously is wrong since I can get on the website with no issues at all. If anyone could help that would be great, I've had spotify for a long time now and I've never had any issues like this before. Although my account on Spotify work on my laptop using the same account. Any help will be greatly appreciated. Much thanks!

[Alfredo]

Hey @ninosialongo, welcome to the community!

Let's reinstall the Spotify app following these steps, and make sure you're downloading the latest official version here.

If this doesn't do the trick, make sure you're deleting any records of the old Spotify app by plugging your phone to a desktop/laptop via USB, and deleting any Spotify folders.

All the best.