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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1741 Views
  • 0 replies
  • 8 likes
  • Security
  • 1741 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446866 Views
  • 970 replies
  • 108 likes
  • Account
  • 446866 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199410 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199410 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108554 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108554 Views
  • 72 replies
  • 11 likes

Superuser Contribution Someone is using my account

There's a device connectet to my sporify that is not mine nor does it belong to anyone in my family. It is really irritating when i'm listening to music and it just turnes of because someone else, that I don't know, is listening from my account with ...

  • Newbie
  • There's a device connectet to my sporify that is not mine nor does it belong to anyone in my family. It is really irritating when i'm listening to music and it just turnes of because someone else, th...
  • MaríaCamila
  • Roadie
  • 540 Views
  • 1 replies
  • 0 likes
  • Windows
  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant Log In!!!!

This is horrible....How can i log in online but when i try through the app it constantly tells me mhy info is wrong? Ive changed my password like 15 times and it still tells me im wrong. Also why cant you just have my username somewhere I can see it....

  • Casual Listener
  • This is horrible....How can i log in online but when i try through the app it constantly tells me mhy info is wrong? Ive changed my password like 15 times and it still tells me im wrong. Also why can...
  • ShellyBarel
  • Casual Listener
  • 1046 Views
  • 10 replies
  • 0 likes
  • 1046 Views
  • 10 replies
  • 0 likes

How to my premium from an account to another?

How can i move my premium fron an account to anorher?

  • Newbie
  • How can i move my premium fron an account to anorher?
  • IguanaSetup
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account was deleted for no reason, Premium customer. Had to start new account, can't access original

I am a Spotify Premium subscriber and have been for years, but all of a sudden I can't access my account. When I try to change the password, it doesn't recognize the email I've been using. My payment is up to date. I've been shut out of the service -...

  • Casual Listener
  • I am a Spotify Premium subscriber and have been for years, but all of a sudden I can't access my account. When I try to change the password, it doesn't recognize the email I've been using. My payment...
  • SpotifyLuke1
  • Casual Listener
  • 408 Views
  • 3 replies
  • 0 likes
  • 408 Views
  • 3 replies
  • 0 likes

Facebook Connection Error

Hello, when I try to connect my Spotify Account to my Facebook Account i get an error message: "Sorry there has been a temporary error, please try again later." I already tried to delete Spotify from my Facebook Apps, but it didnt help. I am using my...

  • Newbie
  • Hello,   when I try to connect my Spotify Account to my Facebook Account i get an error message: "Sorry there has been a temporary error, please try again later."   I already tried to d...
  • 658 Views
  • 0 replies
  • 0 likes
  • 658 Views
  • 0 replies
  • 0 likes

How to change the username?

i'm using a sistem in my house that needs to do the login with the username, and i always need to write all that numbers and letters.... i've alread tried to use just the e-mail to do my login but it not works. Pleeeeease, how can i change my usernam...

  • Newbie
  • i'm using a sistem in my house that needs to do the login with the username, and i always need to write all that numbers and letters.... i've alread tried to use just the e-mail to do my login but it...
  • Luke
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

My card was charged at 11:13pm march 7, 2018. my bill isnt due until march 8,2018

Just wondering since I cannot speak to anyone immediately, how can I get my money back fast! My due date is for march 8, 2018 . How can they take it out anytime before that, I was rushing home from work tonight just to cancel it before 12am, because ...

  • Newbie
  • Just wondering since I cannot speak to anyone immediately, how can I get my money back fast! My due date is for march 8, 2018 . How can they take it out anytime before that, I was rushing home from w...
  • Luke
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

U STEALED MY MONEY

WHATS GOING ON KIDS HOW CAN U DOING LIKE THIS ? I DONT CARE , U SHOULD TO PAY IT ME BACK IN SHORT RIGHT NOW!!

  • Newbie
  • WHATS GOING ON KIDS  HOW CAN U DOING LIKE THIS ? I DONT CARE , U SHOULD TO PAY IT ME BACK IN SHORT RIGHT NOW!!   <removed sensitive information>
  • Luke
  • Spotify Star
  • 254 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 254 Views
  • 1 replies
  • 1 likes

Starbucks Partners spotify premium not working

I am a starbucks partner and it wont let me register for the free spotify premium, it just says "something went wrong" HELP

  • Casual Listener
  • I am a starbucks partner and it wont let me register for the free spotify premium, it just says "something went wrong" HELP
  • Marie9801
  • Newbie
  • 5050 Views
  • 9 replies
  • 0 likes
  • 5050 Views
  • 9 replies
  • 0 likes

Logging in

I need to change my payment information, but when I try to log in it says error. I have tried every possible way to log in. When I try to change my password it says an email is sent to my account, but there is no email there. I do however get their u...

  • Newbie
  • I need to change my payment information, but when I try to log in it says error. I have tried every possible way to log in. When I try to change my password it says an email is sent to my account, bu...
  • AkdM_
  • Casual Listener
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Solved!! Someone steal my acc

Someone steal my account but I'm still paying premium price. In my credit card informations "[removed]" in 28/02/2018 is not mine. Can you delete this account? He/She changes everything(e-mail address and username) so I can't access back.

  • Newbie
  • Someone steal my account but I'm still paying premium price. In my credit card informations "[removed]" in 28/02/2018 is not mine. Can you delete this account? He/She changes everything(e-mail addres...
  • Maxim
  • Spotify Star
  • 499 Views
  • 1 replies
  • 0 likes
  • Account
  • 499 Views
  • 1 replies
  • 0 likes

Tidak bisa masuk karena offline

Saya me log out spotify dengan keadaan offline..ketika akan masuk lagi tidam bisa..dan ketika saya diberi pilihan untuk connect tetap tidak bisa.

  • Casual Listener
  • Saya me log out spotify dengan keadaan offline..ketika akan masuk lagi tidam bisa..dan ketika saya diberi pilihan untuk connect tetap tidak bisa.
  • iinnaassgg23
  • Newbie
  • 32387 Views
  • 8 replies
  • 4 likes
  • Account
  • 32387 Views
  • 8 replies
  • 4 likes

Change the country

Hi, I am currently more than 14 days in Bangladesh, I am trying to update my country in the profile but I does not give me any option, can you help?' BRJ.Alfonso

  • Newbie
  • Hi, I am currently more than 14 days in Bangladesh, I am trying to update my country in the profile but I does not give me any option, can you help?'   BR J.Alfonso
  • Maxim
  • Spotify Star
  • 391 Views
  • 3 replies
  • 0 likes
  • 391 Views
  • 3 replies
  • 0 likes

Premium account is canceled??

I have a premium account which is included to my Vodafone Turkey contract but my account is not premium since last sunday. Please help

  • Casual Listener
  • I have a premium account which is included to my Vodafone Turkey contract but my account is not premium since last sunday. Please help
  • Maxim
  • Spotify Star
  • 364 Views
  • 3 replies
  • 0 likes
  • 364 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Malaysia - Premium

I am trying to sign up for premium but my current Maybank debit card is rejected. My card not activated for international use so would that be the issue here? Furthermore, why isn't there a paypal option for Malaysia? I use paypal when I want to make...

  • Newbie
  • I am trying to sign up for premium but my current Maybank debit card is rejected. My card not activated for international use so would that be the issue here?   Furthermore, why isn't there a ...
  • Dserenity9
  • Newbie
  • 26140 Views
  • 17 replies
  • 0 likes
  • 26140 Views
  • 17 replies
  • 0 likes

Loging In

Ok, so I am able to login on my computer, my schools computers, but not my phone. I use the Facebook login for everything, but every time I click it, it says that I cannot even go to where I can login.

  • Newbie
  • Ok, so I am able to login on my computer, my schools computers, but not my phone. I use the Facebook login for everything, but every time I click it, it says that I cannot even go to where I can logi...
  • veronii
  • Casual Listener
  • 2302 Views
  • 5 replies
  • 2 likes
  • Login
  • 2302 Views
  • 5 replies
  • 2 likes

Not receiving the Device Password

As I want to connect my Premium Spotify on my Tesla Model S, I want to optain my Device Password, because I've got a Facebook Spotify account. I pushed the button to get my password several Times, but I didn't get any emails from Spotify. My email ad...

  • Visitor
  • As I want to connect my Premium Spotify on my Tesla Model S, I want to optain my Device Password, because I've got a Facebook Spotify account. I pushed the button to get my password several Times, bu...
  • user-removed
  • Not applicable
  • 593 Views
  • 2 replies
  • 0 likes
  • 593 Views
  • 2 replies
  • 0 likes

Cant change country!

Hi. I recently moved back home after some years in Sweden. I have changed my payment datails to a Belgium-registered paypal account, but the Spotify country does not change. It always switches back to Sweden. I now have a billing address in Belgium c...

  • Casual Listener
  • Hi. I recently moved back home after some years in Sweden. I have changed my payment datails to a Belgium-registered paypal account, but the Spotify country does not change. It always switches back t...
  • henna_emilia
  • Newbie
  • 488 Views
  • 3 replies
  • 1 likes
  • Account
    Subscription
  • 488 Views
  • 3 replies
  • 1 likes

Facebook E-Mail changed, but Spotify didn't update.

Hello Spotifyans, I changed my E-Mail on Facebook about a week, but this change doesn't show up in my Spotify account.

  • Newbie
  • Hello Spotifyans,   I changed my E-Mail on Facebook about a week, but this change doesn't show up in my Spotify account.
  • XRFX
  • Regular
  • 2471 Views
  • 10 replies
  • 2 likes
  • 2471 Views
  • 10 replies
  • 2 likes

Superuser Contribution Family Members accounts?

HI, I have a premium family account on spotify and have two family members on the account. But this isn't shown anywhere on my account. When I go to family plan it just shows a link asking if i'd like to invite anyone. I need to remove one of the two...

  • Newbie
  • HI,   I have a premium family account on spotify and have two family members on the account. But this isn't shown anywhere on my account. When I go to family plan it just shows a link as...
  • patrickluijpers
  • Newbie
  • 329 Views
  • 2 replies
  • 0 likes
  • Account
  • 329 Views
  • 2 replies
  • 0 likes