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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80429 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653887 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734360 Views
18 replies
29 likes
Hello. Someone just accesed to my account. He deleted all my playlist, even created one for himself and he was listening to his own music in my account while I saw everything he was doing. I changed my facebook and Spotify passwords, and disconnected...
Hello. Someone just accesed to my account. He deleted all my playlist, even created one for himself and he was listening to his own music in my account while I saw everything he was doing. I changed ...
Spotify Star
396 Views
1 replies
0 likes
Hi, I have a problem, I was a period without usin spotify (but paying the monthly bill for premium account). Now I tried to use spotify but when I try to login to my account the system says that my email does not have an account associated, I assume ...
Hi, I have a problem, I was a period without usin spotify (but paying the monthly bill for premium account). Now I tried to use spotify but when I try to login to my account the system says ...
Spotify Legend
2767 Views
1 replies
0 likes
Hello, I recently got invited to be part of a Family Premium account wich I joined while also having my own premium account. My account status says that Im now active on a Family Premium account. But i never had stopped or canceld my old premium acco...
Hello, I recently got invited to be part of a Family Premium account wich I joined while also having my own premium account. My account status says that Im now active on a Family Premium accou...
Spotify Star
455 Views
1 replies
0 likes
When spotify is playing an album via Sonos it is interupted by a track from the Been Making Money album by Neighborhood Crook which does not feature on any of our playlists! At 2:26am this morning it even randomly played on the Sonos when no music wa...
When spotify is playing an album via Sonos it is interupted by a track from the Been Making Money album by Neighborhood Crook which does not feature on any of our playlists! At 2:26am this morning it...
Casual Listener
1183 Views
4 replies
3 likes
I'm trying to create an account for my son in order to initiate family subscription. However, account creation (without Facebook) continues to time out ("I'm not a robot" require re-authentication after minutes). I tried several times yesterday and n...
I'm trying to create an account for my son in order to initiate family subscription. However, account creation (without Facebook) continues to time out ("I'm not a robot" require re-authentication af...
Regular
10934 Views
9 replies
0 likes
Hey, its seems like someone Hacked My Spotify , and i cant change My password cause the mail thats contected to My account was an old friends cause i Didnt have one yet, she doesnt use that mail anymore and cant get in to it either. My Spotify is con...
Hey, its seems like someone Hacked My Spotify , and i cant change My password cause the mail thats contected to My account was an old friends cause i Didnt have one yet, she doesnt use that mail anym...
Spotify Star
271 Views
1 replies
0 likes
Hi I have looked on my bank statement and i have 9.99 taken out iIhaveI not signed up for Spotify so don't understand why it's been taken out if someone could get back to me that would be brilliant
Hi I have looked on my bank statement and i have 9.99 taken out iIhaveI not signed up for Spotify so don't understand why it's been taken out if someone could get back to me that would be brill...
Spotify Legend
344 Views
1 replies
0 likes
Boa tarde, pessoal.Tenho o plano familia, mas acabamos atrasando o **bleep** desse mes-perdemos o cartao de credito que ele estava cadastrado- e tiraram o nosso spotify Premium. Pagamos novamente, mas apenas a usuaria principal que esta com o Premium...
Boa tarde, pessoal. Tenho o plano familia, mas acabamos atrasando o **bleep** desse mes-perdemos o cartao de credito que ele estava cadastrado- e tiraram o nosso spotify Premium. Pagamos nova...
Spotify Star
480 Views
1 replies
0 likes
So I just got rid of my facebook and had to create a new Spotify account.I wanted to use the same E-Mail address so I deleted my Spotify account that was created using my Facebook.Now I want to use my Student Discount, but I can't because it is linke...
So I just got rid of my facebook and had to create a new Spotify account. I wanted to use the same E-Mail address so I deleted my Spotify account that was created using my Facebook. Now I want to u...
Spotify Legend
352 Views
1 replies
0 likes
Dear Spotify, My account has been hacked by Edwards Albarracin. He logged out and stopped using my account, but his name is still visible in the account, how can I get rid of this? Thank you in advance, Mario
Dear Spotify, My account has been hacked by Edwards Albarracin. He logged out and stopped using my account, but his name is still visible in the account, how can I get rid of this? ...
Spotify Star
591 Views
3 replies
0 likes
I logged in with Facebook but now i want to change it, im not using Facebook anymore so i want to log in with my Gmail.Is that possible? If it is,please tell me how can i change my log in way.Thanks.
I logged in with Facebook but now i want to change it, im not using Facebook anymore so i want to log in with my Gmail.Is that possible? If it is,please tell me how can i change my log in way.Thanks.
Roadie
487 Views
1 replies
0 likes
Hello, everytime i try to connect my Spotify account with facebook, i got this error.Please help me Es gab einen kurzzeitigen Fehler, bitte versuche es spaeter noch einmal.
Hello, everytime i try to connect my Spotify account with facebook, i got this error. Please help me Es gab einen kurzzeitigen Fehler, bitte versuche es spaeter noch einmal.
Roadie
448 Views
1 replies
0 likes
Help. All of the playlists on my account have disappeared. I’ve tried logging out and logging back on, and deleting the app and reinstalling. Is there anything else I should be doing?
Help. All of the playlists on my account have disappeared. I’ve tried logging out and logging back on, and deleting the app and reinstalling. Is there anything else I should be doing?
Casual Listener
519 Views
2 replies
0 likes
I just logged out of my account that I don’t have the email address to and password I need help on what to do next
I just logged out of my account that I don’t have the email address to and password I need help on what to do next
Community Legend
596 Views
1 replies
0 likes
I set my mum up on a free trial to see if she'd like it, but she didn't use it. I cancelled the free trial but she has just noticed on her credit card statement that she has been getting charged for the last 5 months?? I've cancelled her account agai...
I set my mum up on a free trial to see if she'd like it, but she didn't use it. I cancelled the free trial but she has just noticed on her credit card statement that she has been getting charged for ...
Spotify Star
427 Views
1 replies
0 likes
Hi, This weekend, I noticed that all of my playlists had been deleted. I looked into this, but had heard that some playlists could be lost in the conversion to Premium. I thought it was weird that there were new playlists as well, however I chose to ...
Hi, This weekend, I noticed that all of my playlists had been deleted. I looked into this, but had heard that some playlists could be lost in the conversion to Premium. I thought it was...
Casual Listener
601 Views
2 replies
0 likes
Hi I am being charged 10.68 for spotify on my credit card but I do not have an account so I can't just deactivate premium. If I could get in touch with customer support somehow I could give them the details.
Hi I am being charged 10.68 for spotify on my credit card but I do not have an account so I can't just deactivate premium. If I could get in touch with customer support somehow I could give them the ...
Community Legend
507 Views
1 replies
0 likes
So I am not even going to lie, I tried an unreliable source, to download spotify premium for free. Once it downloaded and failed to install, I noticed my first account was in a strange and unfamiliar layout, where you didnt even have a library, it wa...
So I am not even going to lie, I tried an unreliable source, to download spotify premium for free. Once it downloaded and failed to install, I noticed my first account was in a strange and unfamiliar...
Newbie
676 Views
1 replies
0 likes
so today when i clicked the spotify app it had me logged out first time it done this. then when i logged in i clicked library and both my play list were gone and replaced with songs i dont listen too and a bunch of BTS stuff..what gives here?
so today when i clicked the spotify app it had me logged out first time it done this. then when i logged in i clicked library and both my play list were gone and replaced with songs i dont listen too...
Spotify Star
1593 Views
1 replies
0 likes
Tenho plano familia e este mes estou tendo problema com a exclusao automatica de pessoas que moram na minha casa Por gentileza verifiquem o motivo pois e incomodo essas exclusoes caso nao solucionem o problema ou cancelar o produto pois nao compensa ...
Tenho plano familia e este mes estou tendo problema com a exclusao automatica de pessoas que moram na minha casa Por gentileza verifiquem o motivo pois e incomodo essas exclusoes caso nao s...
Spotify Star
482 Views
1 replies
0 likes
