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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

283932 Views

529 replies

34 likes

Account
Free
  • 283932 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13561 Views

6 replies

11 likes

Security
  • 13561 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539080 Views

990 replies

114 likes

Account
  • 539080 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129496 Views

74 replies

12 likes

Account
Login
Premium
  • 129496 Views
  • 74 replies
  • 12 likes

Solved!! Subscription problem: Oops something went wrong!

I am a student trying to upgrade to premium and every time I try to, I get to the end where I confirm payment and then I get redirected to the first page where you submit name and college with an error at the top sayng "Oops! Something went wrong! Pl...

Casual Listener

I am a student trying to upgrade to premium and every time I try to, I get to the end where I confirm payment and then I get redirected to the first page where you submit name and college with an err...

Stellistarz

Casual Listener

75444 Views

9 replies

3 likes

Subscription
  • 75444 Views
  • 9 replies
  • 3 likes

Superuser Contribution My ex Wife's echo and dots show up on my account

Very similar issue as the one I keep seeing. But with a slight twist. We've been divorced for amost 2 years now. Before I had spotify premium. Once I got premium I was able to connect it to my echo. She somewhere in the last year got her own echo and...

Casual Listener

Very similar issue as the one I keep seeing. But with a slight twist.    We've been divorced for amost 2 years now. Before I had spotify premium.    Once I got premium I was a...

Alfredo

Roadie

1377 Views

1 replies

0 likes

Account
Premium
Security
  • 1377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shutting down the link to facebook

I had a free spotify account connected to facebook and not my email. Then i got full access using my email and i cant connect to my Facebook because my old free account is. I want to shut down the old free account so i can connect my new one to faceb...

Newbie

I had a free spotify account connected to facebook and not my email. Then i got full access using my email and i cant connect to my Facebook because my old free account is. I want to shut down the ol...

Alfredo

Roadie

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't access account

I was forced to get a new email address. Now, due to change of email address, I can't recall password and have no way to get it sent to me. Any help would be appreciated.

Newbie

I was forced to get a new email address.  Now, due to change of email address, I can't recall password and have no way to get it sent to me.  Any help would be appreciated.

Alfredo

Roadie

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Solved!! Re: Songs not playing...

I just subscribed and want to know if i download and save songs on my playlist on spotify would i be able to listen to saved songs if i dont renew my subscribtion ..

Newbie

I just subscribed and want to know if i download and save songs on my playlist on spotify would i be able to listen  to saved songs if i dont renew my subscribtion .. 

rossi1911

Community Legend

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook login issue

Had a premium account with my email through Facebook. I deleted my Facebook and then my phone broke a month later. So when I got a new phone I couldn’t login to my Spotify. How do I cancel that premium account so that I can start a new one on another...

Newbie

Had a premium account with my email through Facebook. I deleted my Facebook and then my phone broke a month later. So when I got a new phone I couldn’t login to my Spotify. How do I cancel that premi...

Alfredo

Roadie

365 Views

1 replies

0 likes

Account
Premium
  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logged in with FB, but cannot change password

I can log into my account fine using facebook, but if i want to chang my password on the spotify account i need to remember my old spotify password. I do not, so i should just reset my password with the an email, but the email that i used for spotify...

Newbie

I can log into my account fine using facebook, but if i want to chang my password on the spotify account i need to remember my old spotify password. I do not, so i should just reset my password with ...

Alfredo

Roadie

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in

I have been unable to log into my Spotify account for the last 2 weeks. I'm able to log onto the website and into my account but it won't allow me to open the app.EVERY TIME I try to log in it says "update password" then sends me a crazy numeric pass...

Casual Listener

I have been unable to log into my Spotify account for the last 2 weeks. I'm able to log onto the website and into my account but it won't allow me to open the app. EVERY TIME I try to log in it says...

Alfredo

Roadie

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log In Problem

I've changed the password for more that 5 times now trying to get it to log into the app. I can get on the website and sign in but as soon as I try to log into the app on my Oppo F1 Phone it tells me incorrect password or username. Which obviously is...

Newbie

I've changed the password for more that 5 times now trying to get it to log into the app. I can get on the website and sign in but as soon as I try to log into the app on my Oppo F1 Phone it tells me...

Alfredo

Roadie

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to log into android app

Having problem with my android app now.. can log into Spotify web just fine. Tried all the solution method but nothing. How ?

Casual Listener

Having problem with my android app now.. can log into Spotify web just fine. Tried all the solution method but nothing. How ?

Alfredo

Roadie

392 Views

1 replies

0 likes

Account
Login
  • 392 Views
  • 1 replies
  • 0 likes

register zip code

hello!!, sorry for the interuption I have had problems to register my zip code, will not let me add my address on my profile, could someone please instruct me on how to register it? is that I am registered by facebook and only appears in edit your ac...

Newbie

hello!!, sorry for the interuption I have had problems to register my zip code, will not let me add my address on my profile, could someone please instruct me on how to register it? is that I am regi...

367 Views

0 replies

0 likes

Account
  • 367 Views
  • 0 replies
  • 0 likes

Hacked by PS4 User?

Hey Guys,I have a Problem. For some days now someone is using my Spotify account at his PlayStation. I can see it at the "Devices" window in Spotify on my Desktop PC and my mobilephone. I changed my password and chose disconnect from all devices, but...

Newbie

Hey Guys, I have a Problem. For some days now someone is using my Spotify account at his PlayStation. I can see it at the "Devices" window in Spotify on my Desktop PC and my mobilephone. I changed m...

hacked

Newbie

3049 Views

4 replies

0 likes

  • 3049 Views
  • 4 replies
  • 0 likes

Premium

I paid premium but still free. Please help me

Casual Listener

I paid premium but still free. Please help me

im_tired2000

Casual Listener

536 Views

1 replies

0 likes

Premium
  • 536 Views
  • 1 replies
  • 0 likes

Solved!! Log in- error 408

I have problems to log in on my app- and I do not want to use my facebook account.. I got error 408? What should I do? I can log in on my computer.

Newbie

I have problems to log in on my app- and I do not want to use my facebook account.. I got error 408? What should I do? I can log in on my computer.

im_tired2000

Casual Listener

129903 Views

333 replies

7 likes

  • 129903 Views
  • 333 replies
  • 7 likes

premium account hacked

I’ve been listening all day on my computer and I got in my car and opened the app on my phone and it says I have the wrong information. I go to put the password in and there’s an email on my account that IS NOT my email. I need this fixed ASAP I’m fr...

Casual Listener

I’ve been listening all day on my computer and I got in my car and opened the app on my phone and it says I have the wrong information. I go to put the password in and there’s an email on my account ...

ahardo

Casual Listener

458 Views

2 replies

0 likes

Account
  • 458 Views
  • 2 replies
  • 0 likes

Facebook e spotify

Ciao a tutti, chiedo aiuto perché tanto tempo fa, per provare spotify invece di creare un account entrai con facebook e poi eliminai l'applicazione sia dal telefono che dalla pagina app di facebook. Oggi ho deciso di creare un account per attivare pr...

Visitor

Ciao a tutti, chiedo aiuto perché tanto tempo fa, per provare spotify invece di creare un account entrai con facebook e poi eliminai l'applicazione sia dal telefono che dalla pagina app di facebook. ...

Funblader

Newbie

454 Views

2 replies

0 likes

  • 454 Views
  • 2 replies
  • 0 likes

Switched from Premium to Family plan.

Hello,I just switched from my premium to a family plan. However, I paid for a month of premium, so I was wondering if I could get a refund for the premium. I purchased Spotify Premium before my sisters asked me to purchase the family plan for us. I s...

Newbie

Hello, I just switched from my premium to a family plan. However, I paid for a month of premium, so I was wondering if I could get a refund for the premium. I purchased Spotify Premium before...

phan_times

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Change Email

Hi, my spotify is setup through my facebook and I need to change my email address. I know I have to change it through facebook first but I've already done that yet there is no change in my email on spotify. Just want to change my email address to the...

Newbie

Hi, my spotify is setup through my facebook and I need to change my email address. I know I have to change it through facebook first but I've already done that yet there is no change in my email on s...

hinalp13

Newbie

907 Views

4 replies

4 likes

  • 907 Views
  • 4 replies
  • 4 likes

bad gate way can't access my account

I'm trying to cancel my subscription and cannot even access my account page. I see this is not just my problem. Can you please fix this problem and cancel my premium subscription as soon as possible?

Newbie

I'm trying to cancel my subscription and cannot even access my account page. I see this is not just my problem.   Can you please fix this problem and cancel my premium subscription as soon a...

oogarcia

Newbie

1976 Views

17 replies

3 likes

  • 1976 Views
  • 17 replies
  • 3 likes