Log in- error 408

[Confa]

Hi,
I registered my account when I lived in Belgium. I moved in Italy and now I'm living there but I don't manage to change the country in my account so I can't use my spotify.
Could you please modify my country for me from Belgium to Italy ? Thanks

[Jason · Accepted solution]

Hey @Confa

Many thanks for posting in the Spotify Community for the first time. Hopefully the first of many 😉

If you're having trouble with changing the country in your account, check out the link below:

https://support.spotify.com/learn-more/faq/#!/article/How-can-I-change-my-country-setting

If the issue continues after following those steps, reach out to our contact form (https://www.spotify.com/about-us/contact/contact-spotify-anonymous/) and let us know the 8 digit case #. We'll get things over to the right team 🙂

Hope that guides you.

[Confa]

Hey @Jason
Now it's working again 😄
Thanks 😉

[12158342421]

Jason, i have the same problem, but the Brazilian support of Spotify doesn't help me. Please i need you help. I even can log in in my account, look to the attachments