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Log in or token issue

Log in or token issue

I sent an invite to my daughter into the family plan but she is not able to log in. I tried the Token and same issue, can someone help?
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Hey @ebogle19!

Are you living at the same adress?

Yes she does

She needs a Spotify Account to use Spotify Family. Does she have one?

She had it download before with the free version app.

@ebogle19,

I would now contact Spotify Support @SpotifyCares on Twitter or through the website's contact form.

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