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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406612 Views
  • 959 replies
  • 107 likes
  • Account
  • 406612 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176285 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176285 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100060 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100060 Views
  • 68 replies
  • 10 likes

Superuser Contribution UNbundle Headspace and Spotify

HiTried to unbundle Spotify and Headspace, but I couldn't find an easy way to do it. I want to just subscribe to Spotify. Help?BRPeter

  • Newbie
  • Hi Tried to unbundle Spotify and Headspace, but I couldn't find an easy way to do it. I want to just subscribe to Spotify.  Help? BR Peter
  • Julian
  • Moderator
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Je cherche comment ajouté des membres de ma familles à mon conte premium

Bonjour je suis du canada, j'aimerais profité du forfait famillial. je ne sais pas comment ajouté des membres de ma famille et ou m'abonné à Premium for Family.

  • Casual Listener
  • Bonjour je suis du canada, j'aimerais profité du forfait famillial. je ne sais pas comment ajouté des membres de ma famille et ou m'abonné à Premium for Family.
  • mikcecile
  • Newbie
  • 1033 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
  • 1033 Views
  • 6 replies
  • 0 likes

Superuser Contribution Cant use premium after card details updated

HiI got a new card so I changed my card details on my account as premium stopped working instantly. I've updated my details and been sent an email to confirm I have set up premium again for this card. However I cannot use spotify anymore as every tim...

  • Newbie
  • Hi I got a new card so I changed my card details on my account as premium stopped working instantly. I've updated my details and been sent an email to confirm I have set up premium again for this ...
  • Julian
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Solved!! why doesn't my premium subscription work

I upgraded my subscription 2 days ago, but it still shows "free" on my app.I have tried to log in and log out, I have removed the app and installed it again. But the message I get is "your free trial has expended".

  • Casual Listener
  • I upgraded my subscription 2 days ago, but it still shows "free" on my app. I have tried to log in and log out, I have removed the app and installed it again. But  the message I get is "your f...
  • elinrostad
  • Casual Listener
  • 241 Views
  • 2 replies
  • 0 likes
  • Premium
  • 241 Views
  • 2 replies
  • 0 likes

cant read pin on gift card

Hi, i bought a 10 euro gift card for spotify premium and i cant read the code anymore.i conatacted support but they didn answered .

  • Newbie
  • Hi,   i bought a 10 euro gift card for spotify premium and i cant read the code anymore. i conatacted support but they didn answered .
  • Maxim
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Premium
  • 203 Views
  • 1 replies
  • 0 likes

Problem with spotify premium

Hey i saw in facebook that spotify offer 30 days free but when i go on spotify but know spotify take me 9.99 euros.Is it an error?

  • Casual Listener
  • Hey i saw in facebook that spotify offer 30 days free but when i go on spotify but know spotify take me  9.99 euros. Is it an error?
  • Maxim
  • Spotify Star
  • 256 Views
  • 3 replies
  • 0 likes
  • Account
  • 256 Views
  • 3 replies
  • 0 likes

Plan familiar

Hola, bueno les comento, mi hermana contrato spotify y me mando el link de plan familiar a mi facebook, y he tratado de todas formas y me dise que no se pudo verificar que viva con el titular de la cuenta aue en este caso es mi hermana, siedo que si ...

  • Visitor
  • Hola, bueno les comento, mi hermana contrato spotify y me mando el link de plan familiar a mi facebook, y he tratado de todas formas y me dise que no se pudo verificar que viva con el titular de la c...
  • Bittencourt
  • Spotify Star
  • 200 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 200 Views
  • 2 replies
  • 0 likes

refund requested

Hi my name is ken Daykin I signed up for Spotify in Nov/Dec 16 had the free trial and then paid one month’s fee £9.99 I then found Spotify was not for me so cancelled it with you.I have been billed for £9.99 in Jan/Feb 17 which has been taken through...

  • Newbie
  • Hi my name is ken Daykin  I signed up for Spotify in Nov/Dec 16 had the free trial and then paid one month’s fee £9.99    I then found Spotify was not for me so cancelled it with ...
  • Maxim
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 144 Views
  • 1 replies
  • 0 likes

Account has reset

Hi, I'm hoping someone can help me. My housemate set up Spotify family, so I logged out and back in again and I've lost all my music, playlist and downloaded albums. There's no option to recover anything? Please help!

  • Casual Listener
  • Hi, I'm hoping someone can help me. My housemate set up Spotify family, so I logged out and back in again and I've lost all my music, playlist and downloaded albums. There's no option to recover anyt...
  • Hubo
  • Community Legend
  • 217 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 217 Views
  • 3 replies
  • 0 likes

Solved!! Spotify doesn't recognise my email address to log on, yet tells me it is already registered.

When I try to log into Spotify it tells me my email address is not associated with an active Spotify account. Yet when I try to register for Spotify it tells me my email address is already registered. And if I try to sign in through Facebook Safari t...

  • Casual Listener
  • When I try to log into Spotify it tells me my email address is not associated with an active Spotify account. Yet when I try to register for Spotify it tells me my email address is already registered...
  • Timsculpt25
  • Casual Listener
  • 10544 Views
  • 2 replies
  • 0 likes
  • 10544 Views
  • 2 replies
  • 0 likes

My old spotify account haunts me!

The thing is I made a stupid mistake and opened a new premium account and forget about my older one. Now I can't find a way to close the other, which is attached to facebook and that leads all my friends to my older account.What can I do? Does anyone...

  • Newbie
  • The thing is I made a stupid mistake and opened a new premium account and forget about my older one. Now I can't find a way to close the other, which is attached to facebook and that leads all my fri...
  • Jacob
  • Community Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution My premium account was cancelled suddenly

I've been a paying premium member for years, recently upgraded to premium family. A few days ago I wasn't able to play music (I'm a US account holder but currently in Netherlands) and after logging in I found that my account is now just a Free accoun...

  • Newbie
  • I've been a paying premium member for years, recently upgraded to premium family. A few days ago I wasn't able to play music (I'm a US account holder but currently in Netherlands) and after logging i...
  • YYYY337
  • Casual Listener
  • 3128 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 3128 Views
  • 3 replies
  • 0 likes

Cut-off Premium Subscription

I avail the monthly payment for Spotify Premium last January 27-28 ithink, and then now as I open my account it states to Spotify Free again, how did it happen? I already paid it. Hoping for your positive response gus thanks .

  • Newbie
  • I avail the monthly payment for Spotify Premium last January 27-28 ithink, and then now as I open my account it states to Spotify Free again, how did it happen? I already paid it. Hoping for your pos...
  • kelekelesiu
  • Gig Goer
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 197 Views
  • 1 replies
  • 0 likes

change country settings

I want to change my spotify premium from germany to switzerland.Therfore I need to change my payment details. I pay via Paypal. With Paypal I can not change to a bank account from switzerland (for whatever reason).I want to invite my girlfriend to pr...

  • Newbie
  • I want to change my spotify premium from germany to switzerland. Therfore I need to change my payment details. I pay via Paypal. With Paypal I can not change to a bank account from switzerland (for ...
  • kelekelesiu
  • Gig Goer
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Problem updating card info

HiDespite several attempts Spotify will not accept my new card details. Latest attempt keeps requesting the expiry month and yesterday it was a different excuse. I have checked with the bank, there are no problems. Everything is activated, sufficient...

  • Newbie
  • Hi Despite several attempts Spotify will not accept my new card details. Latest attempt keeps requesting the expiry month and yesterday it was a different excuse. I have checked with the bank, there...
  • kelekelesiu
  • Gig Goer
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

family premium charged twice

I had a spotify premium account that my brother invited me to. It was cancelled without warning because we switched credit cards. When I tried to upgrade the plan again I accidentally started a new account and got charged but my brother was the origi...

  • Newbie
  • I had a spotify premium account that my brother invited me to. It was cancelled without warning because we switched credit cards. When I tried to upgrade the plan again I accidentally started a ...
  • kelekelesiu
  • Gig Goer
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Me cobraron dos veces

Tenia una cuenta de plan premiun y hace un mes cambie a un plan familiar. Este mes en el resumen de la tarjeta me debitaron ambos planes, con la misma cuenta en fechas separadas. El problema es que no encuentro en la pagina de Spotify ningun mail de ...

  • Newbie
  • Tenia una cuenta de plan premiun y hace un mes cambie a un plan familiar. Este mes en el resumen de la tarjeta me debitaron ambos planes, con la misma cuenta en fechas separadas. El problema es que n...
  • kelekelesiu
  • Gig Goer
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Never recieved free 1 week trial

I never got a free trial for 1 week how can I get one

  • Newbie
  • I never got a free trial for 1 week how can I get one
  • Maxim
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Dont want facebook linked

Ok so, I signed up using facebook, but i dont want my account linked to facebook, i want to sign up with email instead. But it wont let me, it just says "email in use". So i looked in customer support and it said i had to contact customer support to ...

  • Newbie
  • Ok so, I signed up using facebook, but i dont want my account linked to facebook, i want to sign up with email instead. But it wont let me, it just says "email in use". So i looked in customer suppor...
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes