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[Oreillystep]

When i enter my email and forgot password it says email not recognised. When i try to set up account is says your details have changed. What am I doing wrong?

[Melody]

Hey @Oreillystep!

Thanks for coming to the Community.

Does logging in using your username and password, instead of email and password help?

If not, can you try a password reset again here: https://www.spotify.com/password-reset/? We'd recommend trying from a desktop, in a different browser/incognito window.

Keep us posted,

/M