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I do not rember my user name but I subscribed to premium trial and my card is associated with this I need to be able to log on to cancel I have loged in with my email but it is not the right account as none of my library is coming up and I did not connect using facebook

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1 Reply

Hey Geirgia,
that's a bummer!

 

If you could fill out the contact form, you can give them the payment information, and they'll be able to find the account.
Here's the contact form: https://support.spotify.com/us/contact-spotify-support/
Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.


Let me know how it goes!

Best Regards,
Nickolay

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