Logged out of premium account

[user-removed]

Help! I've logged out of my premium account, logged in via Facebook, all my playlists have gone and it says I'm on a free trial!!!!! I'm paying for premium, how do I get it back!!!!

[toman95]

Hello  ky10,

Welcome to the Spotify Community!

It looks like you have duplicated accounts, no worries we will sort this out in no time.

Follow these steps and you will get your access back for the right account.

• Check your subscription page. Your status should be Premium. 
• If you're on Premium, try signing out and back into the app. 
• If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

If you've tried all the steps above, please click here. We'll then take you through a survey to point you in the right direction

Have a great day,

toman95