Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Login won't work - Error 3 code

Login won't work - Error 3 code

Have had a spotify account w/out issue for more than a year.  As of today, I can only login through the general log in and not through the app.  Tried to re-down load the app and no go.  Keep receiving "Error code: 3 " message.  Thanks.  

Reply
7 Replies

Hey I had the same problem. Issue is they changed the log in from our email address to just the login name so drop the email address domain at the end of your log in and you should be able to get back on! It worked for me 🙂 

. . . you rock!!  Worked like a charm.  Thanks!

Why do they change email login method??? So you mean like I only can login with username ? From now on ? Pls answer

Yup, so as an example username@xxxxx.com you will just want to use your username and avoid the @xxx.com part. Hope this helps!

Okay, get it, just use username and type password to log in. But why does
Spotify cancel to use Email to log in ?

It will still be linked with your email. I’m honestly not quite sure they stopped using the domain part. Less typing for people? LoL. Not quite sure. 

Support teams should to notice us, I hate it. But thanks for your help !

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random