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Logining in through mac password problems

Logining in through mac password problems

Hi

I am signed up through facebook. I can login to the website but not at all onto the spotify on my computer. I've tried resetting my Facebook password but it doesn't make any difference.

I'm using my facebook login details to log on, I assume this is correct and not the number that is apparently my 'user name'

A

Reply
2 Replies

Hi gunho- You're right, you should be logging in with just your Facebook email/ password. No need to use those digits assigned to your account. 

 

Could you let me know what error messages/ codes you're receiving? Your account is healthy on our end so logging in shouldn't be a problem. 

HIya

it is just a general failed login message,

 

Login Failed

The username or password is incorrect. If you need more help, see our help page.

 

I've tried with my FB email, my name and various other methods.

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