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Mistaken Payment

Spotify charged me 9.99 after the free trial ran out. I was unaware that it would happen at midnight, and as such I didn't cancel until 12:30AM or so. I love the service but I simply cannot afford the 10 dollars right now and a refund would really re...

Casual Listener

Spotify charged me 9.99 after the free trial ran out. I was unaware that it would happen at midnight, and as such I didn't cancel until 12:30AM or so. I love the service but I simply cannot afford th...

Marco

Community Legend

972 Views

6 replies

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Unable to see updates on friends playlist

I subscribe to a friends playlist but I'm unable to see a lot of the songs on the list. The songs are not local to the computer she is using Spotify on. We both use PC's and we are both Premium users and we are both in the same country. Funny thing i...

Newbie

I subscribe to a friends playlist but I'm unable to see a lot of the songs on the list. The songs are not local to the computer she is using Spotify on. We both use PC's and we are both Premium users...

701 Views

0 replies

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Solved!! bought a $10 gift card...says it has already been used!?!

is there some way i can contact spotify?? wtf?? i bought a 10 dollar gift card from target. when i enter the code it says "this code has already been used"

Casual Listener

is there some way i can contact spotify?? wtf??   i bought a 10 dollar gift card from target. when i enter the code it says "this code has already been used"

MattSuda

Spotify Star

2144 Views

4 replies

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Still Getting Charged for Premium

Cancelled my premium account over a month ago, still being charged for premium. I know my acount started having issues when it was merged with my Facebook account. I tried logging in without my Facebook information to see if I had a second account th...

Newbie

Cancelled my premium account over a month ago, still being charged for premium. I know my acount started having issues when it was merged with my Facebook account. I tried logging in without my Faceb...

Peter__

Community Legend

319 Views

1 replies

0 likes

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Premium account on phone, but not desktop?

I paid the 9.99 on Dec. 2 after downloading the monile app on my iphone 5. I downloaded the windows desktop version today and it will not accept that I should have a premium account already. Surely it's not 9.99 for the desktop AND 9.99 for the mobil...

Newbie

I paid the 9.99 on Dec. 2 after downloading the monile app on my iphone 5. I downloaded the windows desktop version today and it will not accept that I should have a premium account already. Surely i...

Peter__

Community Legend

370 Views

1 replies

0 likes

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Two payements for a single month

Hi ! Having activated my premium account few days ago, I had a bad news reading my bank statement this morning : Two transfers have been made whereas I have only one account. I know some bugs occured with my Spotify software the day I activated the p...

Newbie

Hi !   Having activated my premium account few days ago, I had a bad news reading my bank statement this morning :   Two transfers have been made whereas I have only one account. ...

Peter__

Community Legend

309 Views

1 replies

0 likes

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Premium to free

I have had premium for a long time. Suddenly it has changed to Free. How come? Didnt the payment get through? Will the Spotify payment try to connect with my bankaccount again, or do I need to change back to premium manually? Are there any risks the ...

Newbie

I have had premium for a long time. Suddenly it has changed to Free. How come? Didnt the payment get through? Will the Spotify payment try to connect with my bankaccount again, or do I need to change...

Peter__

Community Legend

554 Views

4 replies

0 likes

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Spotify Premium

I had Spotify Premium which has suddenly stopped working on my iPhone. I've checked that online status and its saying my account is a free one. I've logged in and out of spotify and restarted my iPhone etch but no joy. All my tracks are still there b...

Newbie

I had Spotify Premium which has suddenly stopped working on my iPhone. I've checked that online status and its saying my account is a free one. I've logged in and out of spotify and restarted my iPho...

Peter__

Community Legend

379 Views

1 replies

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Solved!! Cancelling Subscription After Payment

Hi!I signed up for the free 30-day trial, and went to cancel my subscription so I wouldn't get charged (very poor studentright now!) but unfortunately, the payment came out of my accout as I was cancelling. Is there any way I could get arefund as I h...

Newbie

  Hi! I signed up for the free 30-day trial, and went to cancel my subscription so I wouldn't get charged (very poor student right now!) but unfortunately, the payment came out of my accou...

themadmen

Music Fan

712 Views

2 replies

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Not working!

Sportily is not working! All grey out, and unable to access anything. I have debit card payment set up however it seems that no payment is being debited. Also I am sure that I had an account before I downloaded sportily on my iPhone, however I can ac...

Newbie

Sportily is not working! All grey out, and unable to access anything. I have debit card payment set up however it seems that no payment is being debited. Also I am sure that I had an account before I...

Oliv_31

Newbie

385 Views

1 replies

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Unlinked Facebook - Lost all of my playlists

I went to unlink my Facebook from my Spotify account (but I was signing in with my Facebook credentials), and now all of my playlists are gone. I don't know how to fix this. I tried re-syncing Facebook with my Spotify, but I'm still coming up short-h...

Visitor

I went to unlink my Facebook from my Spotify account (but I was signing in with my Facebook credentials), and now all of my playlists are gone.   I don't know how to fix this. I tried re-syn...

user-removed

Not applicable

430 Views

2 replies

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Solved!! Bought a $10 gift card...try to use it and it says" this card has already been used"

bought the card from Target the "scatch off" part on the back of the card was 100% there. Target can't do anything for me so idk what to do?? how the hell do i get in contact with spotify? im PISSED.

Casual Listener

bought the card from Target the "scatch off" part on the back of the card was 100% there.   Target can't do anything for me so idk what to do?? how the hell do i get in contact with spotify?...

Peter__

Community Legend

872 Views

3 replies

0 likes

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Previously starred songs have disappeared...

Hi, I have read through countless posts and know it has happened to a fair few, but all my starred songs on my phone have disappeared! I have no idea what songs what were on there now, but is anyone able to see what they were and send me a list/playl...

Casual Listener

Hi,    I have read through countless posts and know it has happened to a fair few, but all my starred songs on my phone have disappeared! I have no idea what songs what were on there no...

David

Spotify Legend

400 Views

3 replies

0 likes

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remove spotify

Hey! I want to know how I remove my two emails and accounts from Spotify. I want to get out. Simple question.

Visitor

Hey! I want to know how I remove my two emails and accounts from Spotify. I want to get out. Simple question.  

David

Spotify Legend

454 Views

1 replies

0 likes

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Unlinked Facebook - Lost everything

Ok, So I know this is an issue that has happened a lot of times. I've read the post HERE It's telling me to go to Preferences > Social Network but I don't have a "Social Network" area anymore. This is where it used to tell me that I was able to disco...

Visitor

Ok, So I know this is an issue that has happened a lot of times. I've read the post HERE It's telling me to go to Preferences > Social Network but I don't have a "Social Network" area anymore. ...

user-removed

Not applicable

444 Views

2 replies

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Gifting Spotify Premium

I want to give my friend Spotify Premium for 6 days.. but I don't want to print it out or give it to him as an email. I only want the code, so I can write it down in a card. So I bought the subscription, and sent the email to myself. It gave me a lin...

Casual Listener

I want to give my friend Spotify Premium for 6 days.. but I don't want to print it out or give it to him as an email. I only want the code, so I can write it down in a card. So I bought the subscript...

meahtenoha

Spotify

892 Views

5 replies

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The Premium code you entered is invalid.

Bought a 10 € Spotify card on 5th December 2012 from R-kioskiToday tried to enter the PIN code from the backside of the card.The PIN was typed right. All Caps etc was taken into account. Several tries.The card is less than 12 months old. It is actual...

Casual Listener

Bought a 10 € Spotify card on 5th December 2012 from R-kioski Today tried to enter the PIN code from the backside of the card. The PIN was typed right. All Caps etc was taken into account. Seve...

meahtenoha

Spotify

1165 Views

3 replies

0 likes

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No 30 Day Free Premium Trial for Lapsed Account Holders

I used to have an Unlimited account but let it lapse about 2 years ago. After being disappointed with the 5 song limit for free account holders and the inability to use Spotify on Android for Unlimited accounts I stopped using Spotify altogether. Due...

Newbie

I used to have an Unlimited account but let it lapse about 2 years ago.  After being disappointed with the 5 song limit for free account holders and the inability to use Spotify on Android for U...

595 Views

0 replies

0 likes

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I would like to open a second Spotify account for my business which is an fb FAN PAGE

The problem is, because my business is a fan page (pH OREM Skincare) it is linked to my existing Spotify account. I would like a second Spotify account, so I can play Spotify at home while my business plays Spotify as well. How do I do this???? Thank...

Newbie

The problem is, because my business is a fan page (pH OREM Skincare) it is linked to my existing Spotify account. I would like a second Spotify account, so I can play Spotify at home while my busines...

meahtenoha

Spotify

1005 Views

2 replies

1 likes

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Download Related Cost

Hi I'd like to listen to my playlist on my mobile and I'm thinking to download them but I wonder if I'm going to pay for it. Fyi, I live in the UK and I have a premium account. I'm going abroad for 10 days and I know I'm not going to have internet co...

Visitor

Hi    I'd like to listen to my playlist on my mobile and I'm thinking to download them but I wonder if I'm going to pay for it.  Fyi, I live in the UK and I have a premium accoun...

Jude

Spotify Legend

825 Views

4 replies

0 likes

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