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Download Related Cost

Hi I'd like to listen to my playlist on my mobile and I'm thinking to download them but I wonder if I'm going to pay for it. Fyi, I live in the UK and I have a premium account. I'm going abroad for 10 days and I know I'm not going to have internet co...

Visitor

Hi    I'd like to listen to my playlist on my mobile and I'm thinking to download them but I wonder if I'm going to pay for it.  Fyi, I live in the UK and I have a premium accoun...

Jude

Spotify Legend

803 Views

4 replies

0 likes

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downloads

I bought 10 downloads in november, I only used 2 and I can't download anything else... I tried the right button on the title but it still doesn't work. I have always the same message (in french : il est impossible d'acheter des téléchargements sur sp...

Newbie

I bought 10 downloads in november, I only used 2 and I can't download anything else... I tried the right button on the title but it still doesn't work. I have always the same message (in french : il ...

Peter__

Community Legend

472 Views

1 replies

0 likes

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From Premium account to Free???

How come my Premium account has changed to a Free account? I didn't change any settings. Can I just upgrade again? Strange situation....!

Newbie

How come my Premium account has changed to a Free account? I didn't change any settings. Can I just upgrade again? Strange situation....!

Sam

Spotify

421 Views

1 replies

0 likes

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Solved!! Account debited 2 times a month

My account debited to 4.99 and 9.99€ on December, i don't undestand ! i have an premium access and not a unlimited ! Please help!

Casual Listener

My account debited to 4.99 and 9.99€ on December, i don't undestand !  i have an premium access and not a unlimited !    Please help! 

Arno17

Casual Listener

585 Views

2 replies

0 likes

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Solved!! £9.99 charge after canceling my subscription through a specific card

Hello, I have just been on the phone to my bank to find out what this charge for £9.99 was on my account, I have opened a case with you through a refund claim, however I had some problem with my mum using the free trial on my old iphone too, could yo...

Casual Listener

Hello, I have just been on the phone to my bank to find out what this charge for £9.99 was on my account, I have opened a case with you through a refund claim, however I had some problem with my mum ...

keiron1990

Casual Listener

797 Views

3 replies

0 likes

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change my emailadress

Hi, i would like to change my emailadress, anyone knows how to do it? i tried to do it in profile-edit, but it wont let me. its just the spotify account, not using it with facebook please help!

Newbie

Hi,   i would like to change my emailadress, anyone knows how to do it? i tried to do it in profile-edit, but it wont let me.     its just the spotify account, not using it w...

Sam

Spotify

340 Views

1 replies

0 likes

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Need to change Facebook profile tied to my account

I recently created a new facebook profile after my previous one was compromised. I need to associate my new facebook profile with my existing spotify premium account. Thank you.

Newbie

I recently created a new facebook profile after my previous one was compromised.  I need to associate my new facebook profile with my existing spotify premium account.  Thank you.

Sam

Spotify

576 Views

1 replies

0 likes

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Premium Account Change Facebook

Im trying to change the facebook account associated with my premium because I don't use the email. Help please.

Newbie

Im trying to change the facebook account associated with my premium because I don't use the email. Help please.

Sam

Spotify

332 Views

1 replies

0 likes

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  • 1 replies
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Subscription.

I would like to know how I could check to see how many more days I have on my subscription left.

Newbie

I would like to know how I could check to see how many more days I have on my subscription left.

Sam

Spotify

319 Views

1 replies

0 likes

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"Now Playing" is missing in my Activity Feed

This bums me out.... I'm talking about within the Spotify desktop program.... the feed is gone.... help please.

Regular

This bums me out.... I'm talking about within the Spotify desktop program.... the feed is gone.... help please.

Peter__

Community Legend

1702 Views

6 replies

2 likes

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  • 6 replies
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Solved!! Spotify premium not activating on mobile

I redeemed a gift card for spotify premium in which my upgraded subscripition on my computer works, however it does not reconize my premium membership on my phone. I don't know if there is a quick fix for this or what? I updated it today, I don't kno...

Newbie

I redeemed a gift card for spotify premium in which my upgraded subscripition on my computer works, however it does not reconize my premium membership on my phone.   I don't know if there is...

Peter__

Community Legend

865 Views

1 replies

0 likes

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Gift Card

I recently purchased a gift card for my roommate and accidentally had it emailed to MY address instead of his! Can I forward him the email, and will he still be able to set up his own account?

Newbie

I recently purchased a gift card for my roommate and accidentally had it emailed to MY address instead of his! Can I forward him the email, and will he still be able to set up his own account? 

Marco

Community Legend

508 Views

1 replies

0 likes

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Solved!! Unable to change country

Hi, I've been using spotify for some time now, started out with a free account and now have premium (through my phone provider). Now my country has been set to UK for i don't know how long, never bothered me much.. but there are some song that i woul...

Casual Listener

Hi,   I've been using spotify for some time now, started out with a free account and now have premium (through my phone provider). Now my country has been set to UK for i don't know how long...

Arie27

Casual Listener

1098 Views

3 replies

0 likes

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Premium Account

I have a premium account and now cant get spotify on my phone...I used to ! Can anyone help ? Have i done something wrong. Ideally I would love it if someone from Spotify can sort it out for me Many Thanks Peter Richardson

Newbie

I have a premium account and now cant get spotify on my phone...I used to ! Can anyone help ? Have i done something wrong. Ideally I would love it if someone from Spotify can sort it out for me &nb...

Peter__

Community Legend

350 Views

1 replies

0 likes

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Offline storage and purchases

Hi, I'm currently traveling through a rather poorly internet covered area and make great use of the offline playlist storage functionality. I've bumped into the 3000 max item limitation before but manage to keep my playlists organised enough not to s...

Casual Listener

Hi, I'm currently traveling through a rather poorly internet covered area and make great use of the offline playlist storage functionality. I've bumped into the 3000 max item limitation before bu...

Peter__

Community Legend

404 Views

1 replies

0 likes

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Upgraded and no longer see my friends music in "Activity"

One of my favorite features on the right column was to be able to see the songs my friends are listening to, as I could add songs to my playlists from their ideas. It's no longer there after upgrading. It just shows the activity of the bands I follow...

Regular

One of my favorite features on the right column was to be able to see the songs my friends are listening to, as I could add songs to my playlists from their ideas. It's no longer there after upgradin...

327 Views

0 replies

0 likes

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Spotify stops when skipping through lots of tracks.

Hey,I have a small problem, and could not find any answer anywhere else on the forum. Sometimes I like to browse very fast through many tracks when discovering new music. For instance I will go through 100 tracks in one minute. This is a bit like sit...

Casual Listener

Hey, I have a small problem, and could not find any answer anywhere else on the forum. Sometimes I like to browse very fast through many tracks when discovering new music. For instance I will ...

gesualdo

Casual Listener

451 Views

2 replies

0 likes

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My Account

I have two premium accts but am being charged for 3: User Name = john perlowski Last 4 #'s of Card = **** User Name = jperlowski Last 4#s of Card = **** The above two are correct; I am also being charged an additional $9.99/mth for an account that do...

Newbie

I have two premium accts but am being charged for 3:   User Name = john perlowski   Last 4 #'s of Card = ****   User Name = jperlowski Last 4#s of Card = ****   T...

meahtenoha

Spotify

489 Views

3 replies

0 likes

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Account

I'vebeen off Facebook since 2010. I recently opened an account with Spotify. Thishas now somehow reactivated my Facebook account!! Why did this happen?? I didnot open my Spotify account using my old Facebook account details.

Casual Listener

I've been off Facebook since 2010. I recently opened an account with Spotify. This has now somehow reactivated my Facebook account!! Why did this happen?? I did not open my Spotify account using m...

meahtenoha

Spotify

514 Views

3 replies

0 likes

  • 514 Views
  • 3 replies
  • 0 likes