Solved!! wanted prem but unlim
Hi , by mistake got unlim instead of prem . Want to change to prem , however pay by redeeming a card in the future how do i GO ABOUT THIS ?
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Start a topicHi , by mistake got unlim instead of prem . Want to change to prem , however pay by redeeming a card in the future how do i GO ABOUT THIS ?
Newbie
Hi , by mistake got unlim instead of prem . Want to change to prem , however pay by redeeming a card in the future how do i GO ABOUT THIS ?
David
Spotify Legend
510 Views
1 replies
0 likes
a couple of hours ago i bought some for friends and it still hasn't shown up in emails and i have not received the receipts. we all have been checking spam etc and nothing has shown up yet
Casual Listener
a couple of hours ago i bought some for friends and it still hasn't shown up in emails and i have not received the receipts. we all have been checking spam etc and nothing has shown up yet
MagHanafy
Casual Listener
715 Views
2 replies
0 likes
I just got spammed twice about a new release for an artist. Why are these emails opt-out and not opt-in?
Casual Listener
I just got spammed twice about a new release for an artist. Why are these emails opt-out and not opt-in?
243 Views
0 replies
0 likes
Hi, If I give someone the £30 giftcard from Tesco or the like, would they be able to use that for their half-price Premium subscription with the student deal? I want to make sure before I go ahead and purchase it! Thanks!
Casual Listener
Hi, If I give someone the £30 giftcard from Tesco or the like, would they be able to use that for their half-price Premium subscription with the student deal? I want to make sure before I ...
Peter__
Community Legend
641 Views
4 replies
0 likes
hi, i bought unlimited today but i still have comercials all the time, how long before it starts working? MVH Stina
Newbie
hi, i bought unlimited today but i still have comercials all the time, how long before it starts working? MVH Stina
Peter__
Community Legend
361 Views
1 replies
1 likes
Hi there guys, I have tried claiming my spotify premium on my NUS discount card but am still getting charged £9.99 a month! Please help
Newbie
Hi there guys, I have tried claiming my spotify premium on my NUS discount card but am still getting charged £9.99 a month! Please help
Peter__
Community Legend
414 Views
1 replies
0 likes
I know that Spotify licenses music, but do they ever take music for free from people and list it in their catalogue? I have some music I would like to submit to Spotify for free. Is that possible? Lewis NYC
Regular
I know that Spotify licenses music, but do they ever take music for free from people and list it in their catalogue? I have some music I would like to submit to Spotify for free. Is that ...
Peter__
Community Legend
652 Views
1 replies
0 likes
hey my work includes alot of travel im confused by this ip address and country deal. im from australia if i manage to get an aussie ip address and pay with my aussie visa card for the premium package once i have signed up can i then move freely betwe...
Newbie
hey my work includes alot of travel im confused by this ip address and country deal. im from australia if i manage to get an aussie ip address and pay with my aussie visa card for the premiu...
Peter__
Community Legend
1296 Views
1 replies
0 likes
To figure out when my 6 months trial period ends I need to know when I signed up for Spotify. Where can I find this information? Once the 6 months have expired, how do I know how many hours of the 10 allocated hours/month I have used? Thanks.
Casual Listener
To figure out when my 6 months trial period ends I need to know when I signed up for Spotify. Where can I find this information? Once the 6 months have expired, how do I know how many hours ...
Peter__
Community Legend
5164 Views
7 replies
0 likes
I am curious why I still have ads for spotify up on my web player and desktop client for spotify premium (on mobile) while I currently have a premium account, and also use it on my iPhone.Obviously this doesn't have any real impact on my service, its...
Newbie
I am curious why I still have ads for spotify up on my web player and desktop client for spotify premium (on mobile) while I currently have a premium account, and also use it on my iPhone. Obvious...
Peter__
Community Legend
1352 Views
1 replies
0 likes
Since yesterday I have been unable to redeem my 12-month gift card, just getting the "Ooops!"-message. I can see othes have had the same problem earlier, and it seems it just sorted itself out if they waited enough days - besides using the contact fo...
Newbie
Since yesterday I have been unable to redeem my 12-month gift card, just getting the "Ooops!"-message. I can see othes have had the same problem earlier, and it seems it just sorted itself out if the...
361 Views
0 replies
0 likes
Hello spotify community, I wanted to give an unlimited account to a friend as a christmas gift. Since there are only premium gift cards available I was wondering if it is possible to pay with my paypal account for my friend? She doesn't have paypal n...
Casual Listener
Hello spotify community, I wanted to give an unlimited account to a friend as a christmas gift. Since there are only premium gift cards available I was wondering if it is possible to pay w...
TonyClifton
Casual Listener
3013 Views
5 replies
1 likes
I am changing my spotify premium account from a direct account to t-mobile and want to order a device-password, so that i could listen to spotify on my denon ceol. Everytime, when I try to open the site https://www.spotify.com/de/account/set-device-p...
Newbie
I am changing my spotify premium account from a direct account to t-mobile and want to order a device-password, so that i could listen to spotify on my denon ceol. Everytime, when I ...
Peter__
Community Legend
421 Views
1 replies
0 likes
Hello, first they'll have to excuse my bad english.Yesterday I wanted to try this 30 day premium, it has surprised me, I must specify the account data for a trial period,I thought maybe my account belasstet first in 30 days.Already this morning, my a...
Regular
Hello, first they'll have to excuse my bad english. Yesterday I wanted to try this 30 day premium, it has surprised me, I must specify the account data for a trial period, I thought mayb...
Sam
Spotify
690 Views
3 replies
0 likes
I am so upset. I am trying to use a new debit card to pay for my spotify premium acccount. It will NOT accept my payment. I have called my bank and everything. Any thoughts? I can't even delete my old payment method...
Newbie
I am so upset. I am trying to use a new debit card to pay for my spotify premium acccount. It will NOT accept my payment. I have called my bank and everything. Any thoughts? I...
298 Views
0 replies
0 likes
can you access Spotify Unlimited on a Blackberry?
Newbie
can you access Spotify Unlimited on a Blackberry?
Peter__
Community Legend
378 Views
1 replies
0 likes
Hi guys, I have a case that I opened a few days ago via the contact form, but I haven't had a response yet. Case number is #00439336. Basically, I'd like to transfer my Spotify Premium membership from a different facebook account I have (but I have d...
Newbie
Hi guys, I have a case that I opened a few days ago via the contact form, but I haven't had a response yet. Case number is #00439336. Basically, I'd like to transfer my Spotify ...
David
Spotify Legend
567 Views
2 replies
0 likes
Hi. I selected an album to add to my Spotify account via the desk top client and got a message saying that I needed to make a purchase. I have a premium account and was of the belief that all music was free. Can someone please explain under what circ...
Visitor
Hi. I selected an album to add to my Spotify account via the desk top client and got a message saying that I needed to make a purchase. I have a premium account and was of the belief that all music w...
Peter__
Community Legend
1047 Views
3 replies
0 likes
I have used Spotify Premium many months, maybe years. I do not have steady income, and I had canceled Premium about a month a go. Today when I had Christmas party I got information that I had listened 10 hours music and could not listen anymore. Befo...
Newbie
I have used Spotify Premium many months, maybe years. I do not have steady income, and I had canceled&n...
Peter__
Community Legend
493 Views
1 replies
0 likes
So, my nieces' father had commented that he gets e-mail notifications whenever I make a new playlist or when I update my playlists. It got me thinking that other people get these notifications too. Is this for all of my playlists? I find it rather cr...
Newbie
So, my nieces' father had commented that he gets e-mail notifications whenever I make a new playlist or when I update my playlists. It got me thinking that other people get these notifications ...
Peter__
Community Legend
378 Views
1 replies
0 likes