Lost password and mail adress

[--boddy]

When i started my account i made a new email just for spotify (for some reason), this e-mail is long gone, an my password for spotify **bleep** well. I have just been logging inn with facebook.

But now i need my password, how do i go about getting a new password?

[Algee]

Hi there,

If you have a Facebook-created account, you need to reset your Facebook password here https://www.facebook.com/recover/initiate

However, if you have an account created through Spotify.com (using an email address), you'll need to get in touch with Spotify through their Contact form and request to update the email address on your account.

[--boddy]

Jepp thanks, they say they will gett back to me at my old email adress...

Do you have a direct contact, mail or phone?

[Algee]

I do, but it's Spotify that you need to get in touch with (don't work with Spotify). You should get a response soon once you sent a request through their contact form.

As an alternative, you can shoot them an email to support@spotify.com.

[sakura08]

Hi,

Added to the previous suggestion, you can also reach Spotify through their twitter account @SpotifyCares or through their Facebook account here.

Hope it helps. Have an awesome day 🙂

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