Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Last year, i've given my girlfriend a premium code as a birthday gift, which i had purchased on the spotify website. She wasn't able to use the code up until now because she did not have acces to a stable internet connection. She had printed her subscription key so she could enter it when she had a internet connection again.
Unfortunately, she lost the printed out version and i only saved my paypal receipt which does not have the premium code on it.
I am now wondering if there is a way to obtain the premium code again.
Solved! Go to Solution.
Hey Robert,
That receipt might have the code on it, but it'll be hidden in a URL. It'll be something like spotify.com/redeem followed by the code itself.
If not, send me a private message on here with the order number on your receipt and I'll chase that code up.
Hey Robert,
That receipt might have the code on it, but it'll be hidden in a URL. It'll be something like spotify.com/redeem followed by the code itself.
If not, send me a private message on here with the order number on your receipt and I'll chase that code up.
Hi
I have the same problem.
Is it possible to do something with it?
I got the code for a birthdaygift and I lost the code.
What do I need to do?
Thank You
I suggest you contact support so they can help you
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.
Support usually replies within 24-48 hours.
Hello,
I have paid for the premium abonnement but I have lost the code. Can you help me?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…