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My account is disable. I recently purchase a year promo code and entered it last month. I dont know why it would be disabled
My account is disable. I recently purchase a year promo code and entered it last month. I dont know why it would be disabled
Regular
1175 Views
9 replies
0 likes
I'm really getting tired of this! No one is responding to me on Twitter and I have not received a response regarding the online message I sent yesterday. My case number is 00727600. Will someone please help me?
I'm really getting tired of this! No one is responding to me on Twitter and I have not received a response regarding the online message I sent yesterday. My case number is 00727600. Will someone plea...
Community Legend
660 Views
3 replies
0 likes
Normally I wouldn't mind, but I'm low on cash right now, and this resulted in a $40 overdraft fee on my bank account. Email support simply isn't fast enough in this situation, as I need this issue resolved pretty darn quickly. Is there no number to c...
Normally I wouldn't mind, but I'm low on cash right now, and this resulted in a $40 overdraft fee on my bank account. Email support simply isn't fast enough in this situation, as I need this issue re...
Roadie
800 Views
6 replies
0 likes
Instead of the usual £9.99 taken each month, my May 2013 bill is £119.88 - thats 12 months subscription in 1 hit !! Ive just received an alert from PayPal account used to pay for Spotify, because of this fee I stand to be charged !! No warning, No em...
Instead of the usual £9.99 taken each month, my May 2013 bill is £119.88 - thats 12 months subscription in 1 hit !! Ive just received an alert from PayPal account used to pay for Spotify, because o...
Community Legend
732 Views
6 replies
0 likes
I signed up for the premium option but after putting in bank details etc realised that you needed to go onto the NUS option before you got this far. I have cancelled my subscription and re done it on the NUS option but will I be charged £4.99 or £9.9...
I signed up for the premium option but after putting in bank details etc realised that you needed to go onto the NUS option before you got this far. I have cancelled my subscription and re done it on...
Roadie
451 Views
1 replies
0 likes
Still trying to buy a premium subscription but just like over a week ago, when I try to enter my zip, it says invalid zip code. The box already starts off red and says invalid before I enter anything. My acount settings are set to America, yet it won...
Still trying to buy a premium subscription but just like over a week ago, when I try to enter my zip, it says invalid zip code. The box already starts off red and says invalid before I enter anything...
Community Legend
875 Views
1 replies
0 likes
Hej Har haft o betalat för premium ganska länge . Mitt problem nu är att jag har fått nytt betalkort o därför har inga pengar kunnat dragits från mitt konto. Jag försöker skriva in det nya o få premium igen men det går inte, The payment fail står det...
Hej Har haft o betalat för premium ganska länge . Mitt problem nu är att jag har fått nytt betalkort o därför har inga pengar kunnat dragits från mitt konto. Jag försöker skriva in det nya o få p...
Community Legend
442 Views
1 replies
0 likes
There is a wrong name on the top right in my spotify, I'd like it removed. It's not my facebook name, I don't have facebook and I can't unconnect to a facebook account because my spotify isn't connected to one.
There is a wrong name on the top right in my spotify, I'd like it removed. It's not my facebook name, I don't have facebook and I can't unconnect to a facebook account because my spotify isn't connec...
Community Legend
1909 Views
13 replies
0 likes
Case no 00727950my account is about to be deactivated due to no payment being received yet there is more than enough money in my bank.I have had an upgrade on my bank account which my be causing a problem, however I was assured the banking details sh...
Case no 00727950 my account is about to be deactivated due to no payment being received yet there is more than enough money in my bank. I have had an upgrade on my bank account which my be causin...
Roadie
503 Views
3 replies
0 likes
Now why is it impossible for me to return a query through 'normal channels'. I was charged on my creditcard imediately after initiating my trial period AND I HAVE NO WAY OF CONTACTING YOUR SUPPORT. How can you (legally!) charge users and then fail to...
Now why is it impossible for me to return a query through 'normal channels'. I was charged on my creditcard imediately after initiating my trial period AND I HAVE NO WAY OF CONTACTING YOUR SUPPORT. H...
Community Legend
358 Views
1 replies
0 likes
Hey! I've uploaded tracks to Spotify via Ditto Music and I can't takedown my tracks from there because once I request a takedown, nothing happens. So now I wonder if I could contact Spotify to remove some of my tracks? Here's my artistpage on Spotify...
Hey! I've uploaded tracks to Spotify via Ditto Music and I can't takedown my tracks from there because once I request a takedown, nothing happens. So now I wonder if I could contact Spotify ...
Music Fan
4294 Views
3 replies
0 likes
..how can I get Unlimited version if I don´t have credit card and I cannot understand how the PayPal works..? Its so unfimiliar to use Paypal in Finland. Could I use my Visa Electron still?
..how can I get Unlimited version if I don´t have credit card and I cannot understand how the PayPal works..? Its so unfimiliar to use Paypal in Finland. Could I use my Visa Electron...
Community Legend
1030 Views
3 replies
0 likes
I need to log all my session off I use it on my phone. Please?Thanks
I need to log all my session off I use it on my phone. Please? Thanks
Community Legend
455 Views
3 replies
0 likes
Hello, my account username is "narimonk" and I've been a premium subscriber since the beggining. Someone has gotten into my account and changed my email address, password, and zip code, then changed my payment plan from monthly to yearly taking all o...
Hello, my account username is "narimonk" and I've been a premium subscriber since the beggining. Someone has gotten into my account and changed my email address, password, and zip co...
Spotify
723 Views
2 replies
0 likes
my credit card was stolen - spotify sent me a few emails about it being declined and when i went to finally login and update my credit card details i don't appear to have an account anymore! i tried to reset my password and it's saying no account is ...
my credit card was stolen - spotify sent me a few emails about it being declined and when i went to finally login and update my credit card details i don't appear to have an account anymore! i ...
Spotify
482 Views
2 replies
0 likes
Hello, For some reason on my phone, spottify stops at 1:30 mark of each song. This started yesterday. Any ideas? I deleted the app on my phone and reinstalled and it's still doing it. Thanks! Gillian
Hello, For some reason on my phone, spottify stops at 1:30 mark of each song. This started yesterday. Any ideas? I deleted the app on my phone and reinstalled and it's still doing it. ...
Spotify
589 Views
3 replies
0 likes
hey! i need help, because there is a wrong cover on my facebook fan page
hey! i need help, because there is a wrong cover on my facebook fan page
Spotify
705 Views
7 replies
0 likes
I accidentally deleted my playlist "Kristina" with over 200 songs; can you please restore it? Thank you!
I accidentally deleted my playlist "Kristina" with over 200 songs; can you please restore it? Thank you!
Community Legend
297 Views
1 replies
0 likes
I cancelled my subscription two months ago and i was just charged this month and i dont even have the service anymore...i contacted spotfiy through their krazy emails service,which does nothing but send your email to random spotify agents,who are all...
I cancelled my subscription two months ago and i was just charged this month and i dont even have the service anymore...i contacted spotfiy through their krazy emails service,which does nothing but s...
Roadie
318 Views
1 replies
0 likes
Hi . I just bought a giftcard in Norway to upgrade my account to Premium. ( I live in Norway) When i'm texing the code it finds how much the card is, but when i'm choosing Premium there's coming up a sign says "We are currently not able to redeem thi...
Hi . I just bought a giftcard in Norway to upgrade my account to Premium. ( I live in Norway) When i'm texing the code it finds how much the card is, but when i'm choosing Premium there's coming ...
Community Legend
320 Views
1 replies
0 likes
