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Cant re-link account to Facebook

Hi. My Spotify is for some reason no longer linked to Facebook and i can therefore not reach my playlists and although i have a subsciption it gives me ads that's reserved for non-paying customers. In the help section here it said that i should go to...

Visitor

Hi. My Spotify is for some reason no longer linked to Facebook and i can therefore not reach my playlists and although i have a subsciption it gives me ads that's reserved for non-paying customers. I...

Peter__

Community Legend

698 Views

3 replies

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Missing Playlist

One of my playlists - Offline New Stuff has dissapeared. Can you recover for me, it is the 3rd time it has gone and had to be recovered

Regular

One of my playlists - Offline New Stuff has dissapeared. Can you recover for me, it is the 3rd time it has gone and had to be recovered

Peter__

Community Legend

361 Views

1 replies

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Finished 30 day trial, still ads to try it

I did the 30 day trial late 2012, yet spotify still bombards me with ads to try premium! Is this not the most basic data that spotify collects? When I click on the trial link, it of course says "It appears that you've already been a premium user and ...

Regular

I did the 30 day trial late 2012, yet spotify still bombards me with ads to try premium! Is this not the most basic data that spotify collects? When I click on the trial link, it of course says ...

gdes94

Regular

451 Views

2 replies

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48 h trial though i bought premium

Spoiler (Highlight to read) So I bought Spotify Premium a few days ago and everything was great and I made playlists and listened to my favorite songs. In the upper case of my Iphone it kept saying " 48 h left of your trial" and counting down to the ...

Casual Listener

    So I bought Spotify Premium a few days ago and everything was great and I made playlists and listened to my favorite songs. In the upper case of my Iphone it kept saying " 48 h left...

patskuu1

Casual Listener

580 Views

4 replies

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The wrong account was given Premium and I was charged for a Free Trial!

Yesterday I created a new account to take advantage of the free 30 day trial of Premium. I created this account, however, the Premium was added to the account already synced to the computer I am using.... I later logged in from my phone and activated...

Regular

Yesterday I created a new account to take advantage of the free 30 day trial of Premium.  I created this account, however, the Premium was added to the account already synced to the computer I a...

Peter__

Community Legend

437 Views

1 replies

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Premium isn't working

Hi! I have spotify premium and i have had that for about 6 months now. All of the sudden, a few days ago it stopped working and it came up a message that was saying "Spotify Premium is required for on-demand mobile streaming. It's free to stream on d...

Casual Listener

Hi! I have spotify premium and i have had that for about 6 months now. All of the sudden, a few days ago it stopped working and it came up a message that was saying "Spotify Premium is required for...

Peter__

Community Legend

923 Views

7 replies

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How to delete Facebook friends from spotify

I unlinked facebook from my spotify account, but spotify still shows my facebook icon and facebook name and my facebook friends. Can I delete that?

Casual Listener

I unlinked facebook from my spotify account, but spotify still shows my facebook icon and facebook name and my facebook friends.  Can I delete that?

Peter__

Community Legend

1277 Views

5 replies

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Paid for Premium

I paid for Premium 3 days ago and can't get to my playlist also only giving me access to Radio nothing else, I don't want Radio I want my playlist

Newbie

I paid for Premium 3 days ago and can't get to my playlist also only giving me access to Radio nothing else, I don't want Radio I want my playlist

Peter__

Community Legend

374 Views

1 replies

0 likes

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e-gift

I want to buy a Premium subscription for a friend in in a country where Spotify is not normally available. I am in the UK. Will it work?

Casual Listener

I want to buy a Premium subscription for a friend in in a country where Spotify is not normally available. I am in the UK. Will it work?

JasK

Casual Listener

664 Views

4 replies

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MY SUBSCRIPTION HAS VANISHED AND SO HAVE MY PLAYLISTS!!

Hello users! Yesterday I wanted to share a playlist on facebook for the first time. When I hit the share button it didn't come up on my facebook and my account then changed from Unlimited to Free. I also lost all my playlists! Am I still suscribed al...

Casual Listener

Hello users!  Yesterday I wanted to share a playlist on facebook for the first time. When I hit the share button it didn't come up on my facebook and my account then changed from Unlimited to F...

Peter__

Community Legend

304 Views

1 replies

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premium

hi can i get premium to stop autoamatic at the end of the subscription ? please notify by mail about it. [Snip-Email(Privacy)-Peter]

Newbie

hi can i get premium to stop autoamatic at the end of the subscription ? please notify by mail about it. [Snip-Email(Privacy)-Peter]

Peter__

Community Legend

434 Views

1 replies

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Solved!! Charged twice per month since April

Dear Spotify Team, in jan,feb,march, april and may you charged me twice for spotify premium. need help resolving this issue! regards

Casual Listener

Dear Spotify Team,   in jan,feb,march, april and may you charged me twice for spotify premium. need help resolving this issue!     regards

uNbea7

Casual Listener

721 Views

2 replies

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No debit card and paypal not working

Hi there, my debit card got blocked yesterday because of debit card fraud now I am without a card and thus can't pay for my spotify premium. I tried using paypal instead but it won't work for some reason. Is there any way around this? I won't have my...

Regular

Hi there,   my debit card got blocked yesterday because of debit card fraud now I am without a card and thus can't pay for my spotify premium. I tried using paypal instead but it won't work ...

Peter__

Community Legend

1373 Views

2 replies

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Why do I not have a student discount anymore?

Hello,I joined spotify paying £5 a month for premium with my student card. For the first month atleast this is what I was charged but I've just looked at my bank statement and with no warning it's gone up to £9.99. What's happened/why?Thank you

Casual Listener

Hello, I joined spotify paying £5 a month for premium with my student card. For the first month atleast this is what I was charged but I've just looked at my bank statement and with no warning it's ...

Peter__

Community Legend

884 Views

2 replies

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Solved!! Said 30 day trial had been redeemed, signed me up for subscription

Hi, about a month ago I tried to get the free trial but said it had been used on my account. Then today, I received a bill for £9.99 from spotify. I had a look in my receipts, and it shows that I had a trial and it automatically renewed today. Is the...

Newbie

Hi, about a month ago I tried to get the free trial but said it had been used on my account. Then today, I received a bill for £9.99 from spotify. I had a look in my receipts, and it shows that I had...

Taylor

Community Legend

461 Views

1 replies

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Solved!! Gift Card invalid? Just scratched the code...

Just received a Spotify gift card for $60 dollars from Target (purchased online via Target) for the purpose of a Premium subscription. Now after punching the code in, I'm getting this message: "The Premium code you entered is invalid. Please check th...

Casual Listener

Just received a Spotify gift card for $60 dollars from Target (purchased online via Target) for the purpose of a Premium subscription. Now after punching the code in, I'm getting this message: "The P...

Taylor

Community Legend

976 Views

3 replies

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Spoty with publicity

Hi My contract with standard Spotify was without publicity, now it has it even though I pay every month. Please let me know if this will continue like this, if so I would like to cancel my Spotify account, and stop paying. I am not interested on Spot...

Newbie

Hi My contract with standard Spotify was without publicity, now it has it even though I pay every month. Please let me know if this will continue like this, if so I would like to cancel my Spotify ...

Greg

Roadie

431 Views

1 replies

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I want to delete my account

Hi! I have tried to delete my account but i can't! I have send the contact form and i got an email but it hasn't been deleted yet so please!

Visitor

Hi! I have tried to delete my account but i can't! I have send the contact form and i got an email but it hasn't been deleted yet so please!

Greg

Roadie

1117 Views

10 replies

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Paying For Premium each month but account details stating I only have access to "free"

Hi, Each month I am paying for premium service but can no longer log in to access my playlists etc... When I look into my account details it states I am only eligible for "free" spoify services. I wouldn't mind if the direct debit wasn't being taken,...

Newbie

Hi,    Each month I am paying for premium service but can no longer log in to access my playlists etc... When I look into my account details it states I am only eligible for "...

Taylor

Community Legend

345 Views

1 replies

0 likes

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iPhone Not Registering My Premium Subscription

Hi, I registered for Spotify Premium a couple of months ago and have been using it on my desktop since then. This week I have been trying to listen to it on my iPhone and it refuses to recognise my premium account - every time I click on a song it sa...

Newbie

Hi,   I registered for Spotify Premium a couple of months ago and have been using it on my desktop since then.  This week I have been trying to listen to it on my iPhone and it refuses ...

Taylor

Community Legend

293 Views

1 replies

0 likes

  • 293 Views
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