Solved!! Multiple Chargers to my credit card
My credit card has been charged 3 times since i began my subscriptions. I need help in resovling this issue.
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Start a topicMy credit card has been charged 3 times since i began my subscriptions. I need help in resovling this issue.
Newbie
My credit card has been charged 3 times since i began my subscriptions. I need help in resovling this issue.
Taylor
Community Legend
514 Views
1 replies
0 likes
Hi Folks! Right now i use the free Version of Spotify. I noticed that many songs are not available for me, eg highlighted in dark gray, and I can not select it. (One of many examples: The most Songs of Mike Oldfield i cannot hear or choose) Is this b...
Casual Listener
Hi Folks! 🙂 Right now i use the free Version of Spotify. I noticed that many songs are not available for me, eg highlighted in dark gray, and I can not select it. (One of many exampl...
MobbDeepNas123
Regular
4017 Views
5 replies
0 likes
Hello community!I have been searching to try finding an answer to my problem!The thing is that my facebook account has mysteriously been deactivated w/o warning and I have a Spotify Premium attached to it. Therefore I cant acces my spotify account an...
Casual Listener
Hello community! I have been searching to try finding an answer to my problem! The thing is that my facebook account has mysteriously been deactivated w/o warning and I have a Spotify Premium a...
Peter__
Community Legend
1177 Views
4 replies
0 likes
Hola, hace dos días más o menos se me borró una lista importante para mi, se llamaba Varios y mi nick es Lenara, espero que puedan ayudarme. Gracias
Newbie
Hola, hace dos días más o menos se me borró una lista importante para mi, se llamaba Varios y mi nick es Lenara, espero que puedan ayudarme. Gracias
Peter__
Community Legend
398 Views
1 replies
0 likes
I didnt have a Facebook when I made my account, and was wondering if there is any way to connect my account to my preexisting Spotify account. Thanks
Casual Listener
I didnt have a Facebook when I made my account, and was wondering if there is any way to connect my account to my preexisting Spotify account. Thanks
Stupify
Community Legend
1101 Views
1 replies
0 likes
Recently my credit card was changed and the one that I used for my spotify premium account was canceled. My account was disabled so I can't even log in to change my payment info and I had to create a new account just to ask this question. Is there an...
Newbie
Recently my credit card was changed and the one that I used for my spotify premium account was canceled. My account was disabled so I can't even log in to change my payment info and I had to create a...
Peter__
Community Legend
612 Views
1 replies
0 likes
Hi i recently accidentally deleted a playlist, is there a way I can get it back? I have tried checking my facebook feed, undo'ing my spotify, so the only way now is for an administrator to retrieve it. that would be awesome. the playlist is called '....
Casual Listener
Hi i recently accidentally deleted a playlist, is there a way I can get it back? I have tried checking my facebook feed, undo'ing my spotify, so the only way now is for an administrator to retrieve i...
Peter__
Community Legend
977 Views
3 replies
0 likes
i have an icon in the bottom right that says i'm "offline" with a broken blue bar. I'm on my work PC. I've exited spotify, restarted my computer multiple times. I'd say this has been going on about a week. my subscription renews today but it's been g...
Casual Listener
i have an icon in the bottom right that says i'm "offline" with a broken blue bar. I'm on my work PC. I've exited spotify, restarted my computer multiple times. I'd say th...
Peter__
Community Legend
1316 Views
10 replies
0 likes
can you please restore all my playlists that i just deleted by accident? Thanks / solwretep
Music Fan
can you please restore all my playlists that i just deleted by accident? Thanks / solwretep
Taylor
Community Legend
348 Views
1 replies
0 likes
The premium account that I've been using for the last few years still had my Dad's username, password, e-mail address etc from when he first created it for me. So I recently updated these details on my account page, on the spotify site. However, when...
Casual Listener
The premium account that I've been using for the last few years still had my Dad's username, password, e-mail address etc from when he first created it for me. So I recently updated these details on ...
Peter__
Community Legend
951 Views
5 replies
0 likes
So one day friends where using my pc for music on my spotify account. Well They made a PLAYLIST for every song they listsened to, So now Everytime I load my spotify on windows or mac the thing crashes, I have tried everything. Spotify Please Delete m...
Casual Listener
So one day friends where using my pc for music on my spotify account. Well They made a PLAYLIST for every song they listsened to, So now Everytime I load my spotify on windows or mac the thing crashe...
siber54
Casual Listener
595 Views
3 replies
0 likes
I checked the forums and saw that there is REALLY a problem in resetting password. I want to have my password change, I can't log in to my mobile devices. =( Thanks in advance.
Casual Listener
I checked the forums and saw that there is REALLY a problem in resetting password. I want to have my password change, I can't log in to my mobile devices. =( Thanks in adv...
androidph
Casual Listener
551 Views
2 replies
0 likes
Hello! I am currently having a problem with your service. I live in Norway and i have allways payed 99NOK per month for premium, today i saw that you have charged me for an entire year. i have not asked you to do that! i allways log on with my facebo...
Casual Listener
Hello! I am currently having a problem with your service. I live in Norway and i have allways payed 99NOK per month for premium, today i saw that you have charged me for an entire year. i ...
cbergva
Casual Listener
814 Views
4 replies
0 likes
So I've encountered a problem.I have lost the e-mail attached to my spotify account, and I have also forgotten my password.This means that I cannot change my information, neither can I set up a subscription.I do although have my account connected to ...
Casual Listener
So I've encountered a problem. I have lost the e-mail attached to my spotify account, and I have also forgotten my password. This means that I cannot change my information, neither can I set up a s...
Amedis
Casual Listener
1463 Views
6 replies
0 likes
Hi, I've had a premium account for a while now and it re-news itself automatically, and has done since day one. However, just not adverts have started again! So I checked my account and its reverted to a 'FREE' account! Why has it done this?? All my ...
Casual Listener
Hi, I've had a premium account for a while now and it re-news itself automatically, and has done since day one. However, just not adverts have started again! So I checked my acc...
Peter__
Community Legend
870 Views
5 replies
0 likes
is it possible to have two spotify accounts installed on your ipod?
Casual Listener
is it possible to have two spotify accounts installed on your ipod?
Taylor
Community Legend
391 Views
1 replies
0 likes
My username is layzbean Someone has changed the email that I was using to paulakv106@gmail.com within the last 2 days.... Shes also changed the password so I can't change it back...help?
Newbie
My username is layzbean Someone has changed the email that I was using to paulakv106@gmail.com within the last 2 days.... Shes also changed the password so I can't change it back...help?
Taylor
Community Legend
1006 Views
1 replies
0 likes
Please help! I first got Spotify on my school laptop, and I made a ton of playlists. Then we had to turn in our laptops so I downloaded spotify on my desktop computor. When I logged in on my desktop computor, everything was gone! No more playlists, n...
Newbie
Please help! I first got Spotify on my school laptop, and I made a ton of playlists. Then we had to turn in our laptops so I downloaded spotify on my desktop computor. When I logged in on my ...
Taylor
Community Legend
395 Views
1 replies
0 likes
Hi Here is my receipts but I got charge twice on 24 April and 29 April for $12.99 on our credit card, could you please explain ? Would it be for the month of Mar'13, please find attached for the charges from our credit card. But from our account whic...
Newbie
Hi Here is my receipts but I got charge twice on 24 April and 29 April for $12.99 on our credit card, could you please explain ? Would it be for the month of Mar'13, please find atta...
Taylor
Community Legend
435 Views
1 replies
0 likes
I just purchased a $10.00 prepaid 2 month spotify premium card from a local Kroger. I entered the code and it said I was good to go, but when I went to find a specific song it said "only premium members can do this action, but radio is always free". ...
Newbie
I just purchased a $10.00 prepaid 2 month spotify premium card from a local Kroger. I entered the code and it said I was good to go, but when I went to find a specific song it said "only premium memb...
Peter__
Community Legend
1085 Views
1 replies
0 likes