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Solved!! Multiple Chargers to my credit card

My credit card has been charged 3 times since i began my subscriptions. I need help in resovling this issue.

Newbie

My credit card has been charged 3 times since i began my subscriptions. I need help in resovling this issue.

Taylor

Community Legend

514 Views

1 replies

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"Hidden" Songs are available at Premium?

Hi Folks! Right now i use the free Version of Spotify. I noticed that many songs are not available for me, eg highlighted in dark gray, and I can not select it. (One of many examples: The most Songs of Mike Oldfield i cannot hear or choose) Is this b...

Casual Listener

Hi Folks! 🙂   Right now i use the free Version of Spotify. I noticed that many songs are not available for me, eg highlighted in dark gray, and I can not select it. (One of many exampl...

MobbDeepNas123

Regular

4017 Views

5 replies

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Solved!! Facebook deactivated and attached with Spotify Premium

Hello community!I have been searching to try finding an answer to my problem!The thing is that my facebook account has mysteriously been deactivated w/o warning and I have a Spotify Premium attached to it. Therefore I cant acces my spotify account an...

Casual Listener

Hello community! I have been searching to try finding an answer to my problem! The thing is that my facebook account has mysteriously been deactivated w/o warning and I have a Spotify Premium a...

Peter__

Community Legend

1177 Views

4 replies

0 likes

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Recuperar lista

Hola, hace dos días más o menos se me borró una lista importante para mi, se llamaba Varios y mi nick es Lenara, espero que puedan ayudarme. Gracias

Newbie

Hola, hace dos días más o menos se me borró una lista importante para mi, se llamaba Varios y mi nick es Lenara, espero que puedan ayudarme. Gracias

Peter__

Community Legend

398 Views

1 replies

0 likes

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Solved!! Any way to connect a facebook profile to Spotify after making your profile?

I didnt have a Facebook when I made my account, and was wondering if there is any way to connect my account to my preexisting Spotify account. Thanks

Casual Listener

I didnt have a Facebook when I made my account, and was wondering if there is any way to connect my account to my preexisting Spotify account. Thanks

Stupify

Community Legend

1101 Views

1 replies

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Error 430

Recently my credit card was changed and the one that I used for my spotify premium account was canceled. My account was disabled so I can't even log in to change my payment info and I had to create a new account just to ask this question. Is there an...

Newbie

Recently my credit card was changed and the one that I used for my spotify premium account was canceled. My account was disabled so I can't even log in to change my payment info and I had to create a...

Peter__

Community Legend

612 Views

1 replies

0 likes

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Recover A Deleted Playlist

Hi i recently accidentally deleted a playlist, is there a way I can get it back? I have tried checking my facebook feed, undo'ing my spotify, so the only way now is for an administrator to retrieve it. that would be awesome. the playlist is called '....

Casual Listener

Hi i recently accidentally deleted a playlist, is there a way I can get it back? I have tried checking my facebook feed, undo'ing my spotify, so the only way now is for an administrator to retrieve i...

Peter__

Community Legend

977 Views

3 replies

0 likes

Playlists deleted
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"offline"

i have an icon in the bottom right that says i'm "offline" with a broken blue bar. I'm on my work PC. I've exited spotify, restarted my computer multiple times. I'd say this has been going on about a week. my subscription renews today but it's been g...

Casual Listener

i have an icon in the bottom right that says i'm "offline" with a broken blue bar.    I'm on my work PC. I've exited spotify, restarted my computer multiple times.   I'd say th...

Peter__

Community Legend

1316 Views

10 replies

0 likes

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lost all playlists

can you please restore all my playlists that i just deleted by accident? Thanks / solwretep

Music Fan

can you please restore all my playlists that i just deleted by accident? Thanks / solwretep

Taylor

Community Legend

348 Views

1 replies

0 likes

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Solved!! playlists gone after changing my login details, please fix.

The premium account that I've been using for the last few years still had my Dad's username, password, e-mail address etc from when he first created it for me. So I recently updated these details on my account page, on the spotify site. However, when...

Casual Listener

The premium account that I've been using for the last few years still had my Dad's username, password, e-mail address etc from when he first created it for me. So I recently updated these details on ...

Peter__

Community Legend

951 Views

5 replies

0 likes

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Way to many playlists

So one day friends where using my pc for music on my spotify account. Well They made a PLAYLIST for every song they listsened to, So now Everytime I load my spotify on windows or mac the thing crashes, I have tried everything. Spotify Please Delete m...

Casual Listener

So one day friends where using my pc for music on my spotify account. Well They made a PLAYLIST for every song they listsened to, So now Everytime I load my spotify on windows or mac the thing crashe...

siber54

Casual Listener

595 Views

3 replies

0 likes

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Password Reset

I checked the forums and saw that there is REALLY a problem in resetting password. I want to have my password change, I can't log in to my mobile devices. =( Thanks in advance.

Casual Listener

I checked the forums and saw that there is REALLY a problem in resetting password.    I want to have my password change, I can't log in to my mobile devices. =(   Thanks in adv...

androidph

Casual Listener

551 Views

2 replies

0 likes

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paypal payment

Hello! I am currently having a problem with your service. I live in Norway and i have allways payed 99NOK per month for premium, today i saw that you have charged me for an entire year. i have not asked you to do that! i allways log on with my facebo...

Casual Listener

Hello!   I am currently having a problem with your service. I live in Norway and i have allways payed 99NOK per month for premium, today i saw that you have charged me for an entire year. i ...

cbergva

Casual Listener

814 Views

4 replies

0 likes

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Solved!! Can't change password or e-mail

So I've encountered a problem.I have lost the e-mail attached to my spotify account, and I have also forgotten my password.This means that I cannot change my information, neither can I set up a subscription.I do although have my account connected to ...

Casual Listener

So I've encountered a problem. I have lost the e-mail attached to my spotify account, and I have also forgotten my password. This means that I cannot change my information, neither can I set up a s...

Amedis

Casual Listener

1463 Views

6 replies

0 likes

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Premium Account issue

Hi, I've had a premium account for a while now and it re-news itself automatically, and has done since day one. However, just not adverts have started again! So I checked my account and its reverted to a 'FREE' account! Why has it done this?? All my ...

Casual Listener

Hi,   I've had a premium account for a while now and it re-news itself automatically, and has done since day one.   However, just not adverts have started again! So I checked my acc...

Peter__

Community Legend

870 Views

5 replies

0 likes

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2 spotify accounts

is it possible to have two spotify accounts installed on your ipod?

Casual Listener

is it possible to have two spotify accounts installed on your ipod?

Taylor

Community Legend

391 Views

1 replies

0 likes

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Someone has changed the email linked to my account...

My username is layzbean Someone has changed the email that I was using to paulakv106@gmail.com within the last 2 days.... Shes also changed the password so I can't change it back...help?

Newbie

My username is layzbean Someone has changed the email that I was using to paulakv106@gmail.com within the last 2 days.... Shes also changed the password so I can't change it back...help?

Taylor

Community Legend

1006 Views

1 replies

0 likes

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Everything is deleted!

Please help! I first got Spotify on my school laptop, and I made a ton of playlists. Then we had to turn in our laptops so I downloaded spotify on my desktop computor. When I logged in on my desktop computor, everything was gone! No more playlists, n...

Newbie

Please help!  I first got Spotify on my school laptop, and I made a ton of playlists. Then we had to turn in our laptops so I downloaded spotify on my desktop computor. When I logged in on my ...

Taylor

Community Legend

395 Views

1 replies

0 likes

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I'm being double charged

Hi Here is my receipts but I got charge twice on 24 April and 29 April for $12.99 on our credit card, could you please explain ? Would it be for the month of Mar'13, please find attached for the charges from our credit card. But from our account whic...

Newbie

Hi   Here is my receipts but I got charge twice on 24 April and 29 April for $12.99 on our credit card, could you please explain ?  Would it be for the month of Mar'13, please find atta...

Taylor

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
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Prepaid code issues

I just purchased a $10.00 prepaid 2 month spotify premium card from a local Kroger. I entered the code and it said I was good to go, but when I went to find a specific song it said "only premium members can do this action, but radio is always free". ...

Newbie

I just purchased a $10.00 prepaid 2 month spotify premium card from a local Kroger. I entered the code and it said I was good to go, but when I went to find a specific song it said "only premium memb...

Peter__

Community Legend

1085 Views

1 replies

0 likes

  • 1085 Views
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