i want my money back now
im being charged for a acct i closed a month ago and i was never notfifed and the bank is now charging me 30 bucks for them paing the 9.95 i want my acct canceld and my money refund my money asap
- 575 Views
- 1 replies
- 0 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
This is content that is no longer relevant
Start a topicim being charged for a acct i closed a month ago and i was never notfifed and the bank is now charging me 30 bucks for them paing the 9.95 i want my acct canceld and my money refund my money asap
Newbie
im being charged for a acct i closed a month ago and i was never notfifed and the bank is now charging me 30 bucks for them paing the 9.95 i want my acct canceld and my money refund my money asap
Peter__
Community Legend
575 Views
1 replies
0 likes
Although there are other threads about this issue, I am starting a new one: a) those have been closed as solved, b) this issue needs constant escalation so it is fixed. At some point I attached my account to my wife's Facebook account. Now despite ha...
Regular
Although there are other threads about this issue, I am starting a new one: a) those have been closed as solved, b) this issue needs constant escalation so it is fixed. At some point I att...
Peter__
Community Legend
580 Views
1 replies
0 likes
Hello, I'm having trouble logging in after I reinstalled my OS. The issue is that I don't remember my password, and when I go to the login page and ask for the password to be emailed to me, I get no email. In the app, I tried logging in with what I t...
Newbie
Hello, I'm having trouble logging in after I reinstalled my OS. The issue is that I don't remember my password, and when I go to the login page and ask for the password to be emailed to me, I...
Peter__
Community Legend
380 Views
1 replies
0 likes
So I've been using Sptify premium for a while now, using the same card the whole time with zero problems. Recently, a grocery store in my area had a security issue, which caused a ton of credit card numbers to be leaked out. My card was one of them, ...
Regular
So I've been using Sptify premium for a while now, using the same card the whole time with zero problems. Recently, a grocery store in my area had a security issue, which caused a ton of cred...
meahtenoha
Spotify
3297 Views
14 replies
0 likes
I deleted my facebook today, and since my spotify is attached to my facebook login I couldnt listen to music unless I reactivated my facebook. Which I did until I can find a way to change it so my facebook is not tied with my spotify account. Is ther...
Casual Listener
I deleted my facebook today, and since my spotify is attached to my facebook login I couldnt listen to music unless I reactivated my facebook. Which I did until I can find a way to change it so my fa...
figglywiggly72
Casual Listener
562 Views
2 replies
0 likes
I originally had a free spotify account that I created with my facebook crededtials with all of my playlists on it. I recently created a new premium spotify account to remove ads for my open house and foolishly connected it to the same facebook accou...
Casual Listener
I originally had a free spotify account that I created with my facebook crededtials with all of my playlists on it. I recently created a new premium spotify account to remove ads for my open house an...
bake
Casual Listener
426 Views
2 replies
0 likes
Hi, There's a bug when you press 'Like it' when listening to a radio - it ends in created thousands of empty playlists. I managed to run a script which removed all of them on my PC Spotify client, however on moblile they're still visible (for me and ...
Newbie
Hi, There's a bug when you press 'Like it' when listening to a radio - it ends in created thousands of empty playlists. I managed to run a script which removed all of them on my PC Spotify...
Adam
Roadie
517 Views
2 replies
0 likes
My activity feed is not showing up and i am following several people already but the updates have not been showing up for weeks now on my pc, im logged in with facebook and everything but i have no feed of the people im following or what they are lis...
Casual Listener
My activity feed is not showing up and i am following several people already but the updates have not been showing up for weeks now on my pc, im logged in with facebook and everything but i have no f...
Peter__
Community Legend
522 Views
1 replies
0 likes
Hi I purchased an ecard as a gift for my daughter on 24th May and paid for a full year subscription. I have the reference number and when ordering stipulated the account must start on 28th May which is her birthday. She hasn't received the ecard and ...
Casual Listener
Hi I purchased an ecard as a gift for my daughter on 24th May and paid for a full year subscription. I have the reference number and when ordering stipulated the account must start on 28th...
Adam
Roadie
631 Views
3 replies
0 likes
Is there a way to create a Spotify account using a Facebook brand page? That way, the username would refelct a company name rather than a personal name?
Newbie
Is there a way to create a Spotify account using a Facebook brand page? That way, the username would refelct a company name rather than a personal name?
Hubiedoo
Newbie
4068 Views
8 replies
2 likes
I was a premium subscriber. My bank card was stolen and deactivated causing my premium membership to be cancelled. I am trying to login with Facebook to repurchase. When I hit 'confirm purchase' it takes me to Facebook browser and just hangs. How do ...
Newbie
I was a premium subscriber. My bank card was stolen and deactivated causing my premium membership to be cancelled. I am trying to login with Facebook to repurchase. When I hit 'confirm purchase' ...
Peter__
Community Legend
357 Views
1 replies
0 likes
I am trying to update my credit card, have been for a few days now, and I am unable to finish the process. I enter in the new details and it tells me it is unable to update. Any help?
Music Fan
I am trying to update my credit card, have been for a few days now, and I am unable to finish the process. I enter in the new details and it tells me it is unable to update. Any help?
Adam
Roadie
458 Views
1 replies
0 likes
I only have one login, and I use my Facebook account to login. Other playlists that I've created are still there, but the most important ones have vanished. Is there a way to get these back? I don't have a premium account, only the free one. This is ...
Music Fan
I only have one login, and I use my Facebook account to login. Other playlists that I've created are still there, but the most important ones have vanished. Is there a way to get these back? I don't ...
joeballs
Music Fan
1167 Views
10 replies
0 likes
Hey, I need receits for my Spotify Premium account for 2012 for my taxes. I work in music, so this a business expense for me. Any idea how I can get this asap? Will
Casual Listener
Hey, I need receits for my Spotify Premium account for 2012 for my taxes. I work in music, so this a business expense for me. Any idea how I can get this asap? Will
Will86
Casual Listener
697 Views
2 replies
0 likes
If so, how do I do it?
I downloaded the spotify app and signed up and apparently I got a premium trial anyway it's almost over and I don't want to be charged I just wanted to listen to spotify for free but now I just want to delete the account because I do not want to get ...
Newbie
I downloaded the spotify app and signed up and apparently I got a premium trial anyway it's almost over and I don't want to be charged I just wanted to listen to spotify for free but now I just want ...
Peter__
Community Legend
1108 Views
1 replies
0 likes
Hello.My premium account has been hacked, and also my e-mail. Which means I can't recieve a new password. I did fill a contact form (Case # 00721041), but no answer yet (did it yesterday). I need to either get a new password and change my e-mail, or ...
Casual Listener
Hello. My premium account has been hacked, and also my e-mail. Which means I can't recieve a new password. I did fill a contact form (Case # 00721041), but no answer yet (did it yesterday). I need...
Adam
Roadie
912 Views
4 replies
0 likes
Hello Spotify Community, After having been inactive on Spotify for a longer period of time (approximately 2-3 months) I today logged into my account via Facebook. However, all my playlists are now gone? Is anyone familiar with this problem or know an...
Newbie
Hello Spotify Community, After having been inactive on Spotify for a longer period of time (approximately 2-3 months) I today logged into my account via Facebook. However, all my playlists...
Taylor
Community Legend
369 Views
1 replies
0 likes
A few minutes ago i tried to buy a gift card for my friend via PayPal, and that's a message I got:"Niestety wystąpił problem. Spróbuj ponownie później" something like 'unfortunately an error occurs, try again later'Everything worked great today morni...
Regular
A few minutes ago i tried to buy a gift card for my friend via PayPal, and that's a message I got: "Niestety wystąpił problem. Spróbuj ponownie później" something like 'unfortunately an error o...
Peter__
Community Legend
924 Views
6 replies
0 likes
Hi, I'v had spotify for a number of years and starting to get really annoyed with the fact that spotify seems to take ages or dosn't put on the latest dance tracks, both remixes and originals. Or they put the remixes on but no originals, have you tho...
Casual Listener
Hi, I'v had spotify for a number of years and starting to get really annoyed with the fact that spotify seems to take ages or dosn't put on the latest dance tracks, both remixes and original...
Zak90
Casual Listener
1501 Views
2 replies
0 likes