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Help: Wife's name shows up on my account

Although there are other threads about this issue, I am starting a new one: a) those have been closed as solved, b) this issue needs constant escalation so it is fixed. At some point I attached my account to my wife's Facebook account. Now despite ha...

Regular

Although there are other threads about this issue, I am starting a new one: a) those have been closed as solved, b) this issue needs constant escalation so it is fixed.   At some point I att...

Peter__

Community Legend

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
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Problems with logging in

Hello, I'm having trouble logging in after I reinstalled my OS. The issue is that I don't remember my password, and when I go to the login page and ask for the password to be emailed to me, I get no email. In the app, I tried logging in with what I t...

Newbie

Hello, I'm having trouble logging in after I reinstalled my OS.  The issue is that I don't remember my password, and when I go to the login page and ask for the password to be emailed to me, I...

Peter__

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Why won't you take my money?!

So I've been using Sptify premium for a while now, using the same card the whole time with zero problems. Recently, a grocery store in my area had a security issue, which caused a ton of credit card numbers to be leaked out. My card was one of them, ...

Regular

So I've been using Sptify premium for a while now, using the same card the whole time with zero problems.  Recently, a grocery store in my area had a security issue, which caused a ton of cred...

meahtenoha

Spotify

3447 Views

14 replies

0 likes

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  • 14 replies
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Facebook/Spotify logging in issues.

I deleted my facebook today, and since my spotify is attached to my facebook login I couldnt listen to music unless I reactivated my facebook. Which I did until I can find a way to change it so my facebook is not tied with my spotify account. Is ther...

Casual Listener

I deleted my facebook today, and since my spotify is attached to my facebook login I couldnt listen to music unless I reactivated my facebook. Which I did until I can find a way to change it so my fa...

figglywiggly72

Casual Listener

603 Views

2 replies

0 likes

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  • 2 replies
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Upgraded to premium and playlists were erased.

I originally had a free spotify account that I created with my facebook crededtials with all of my playlists on it. I recently created a new premium spotify account to remove ads for my open house and foolishly connected it to the same facebook accou...

Casual Listener

I originally had a free spotify account that I created with my facebook crededtials with all of my playlists on it. I recently created a new premium spotify account to remove ads for my open house an...

bake

Casual Listener

455 Views

2 replies

0 likes

  • 455 Views
  • 2 replies
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Due to a bug thousands of playlists created - please remove

Hi, There's a bug when you press 'Like it' when listening to a radio - it ends in created thousands of empty playlists. I managed to run a script which removed all of them on my PC Spotify client, however on moblile they're still visible (for me and ...

Newbie

Hi,   There's a bug when you press 'Like it' when listening to a radio - it ends in created thousands of empty playlists. I managed to run a script which removed all of them on my PC Spotify...

Adam

Roadie

546 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Activity feed not showing at all

My activity feed is not showing up and i am following several people already but the updates have not been showing up for weeks now on my pc, im logged in with facebook and everything but i have no feed of the people im following or what they are lis...

Casual Listener

My activity feed is not showing up and i am following several people already but the updates have not been showing up for weeks now on my pc, im logged in with facebook and everything but i have no f...

Peter__

Community Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

I purchased a premium account ecard as a gift and the recipient never received the ecard with code?

Hi I purchased an ecard as a gift for my daughter on 24th May and paid for a full year subscription. I have the reference number and when ordering stipulated the account must start on 28th May which is her birthday. She hasn't received the ecard and ...

Casual Listener

Hi   I purchased an ecard as a gift for my daughter on 24th May and paid for a full year subscription. I have the reference number and when ordering stipulated the account must start on 28th...

Adam

Roadie

686 Views

3 replies

0 likes

  • 686 Views
  • 3 replies
  • 0 likes

Spotify for Facebook Pages

Is there a way to create a Spotify account using a Facebook brand page? That way, the username would refelct a company name rather than a personal name?

Newbie

Is there a way to create a Spotify account using a Facebook brand page? That way, the username would refelct a company name rather than a personal name?

Hubiedoo

Newbie

4200 Views

8 replies

2 likes

  • 4200 Views
  • 8 replies
  • 2 likes

Can not upgrade? Lost premium subscription

I was a premium subscriber. My bank card was stolen and deactivated causing my premium membership to be cancelled. I am trying to login with Facebook to repurchase. When I hit 'confirm purchase' it takes me to Facebook browser and just hangs. How do ...

Newbie

I was a premium subscriber. My bank card was stolen and deactivated causing my premium membership to be cancelled. I am trying to login with Facebook to repurchase. When I hit 'confirm purchase' ...

Peter__

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Updating credit card

I am trying to update my credit card, have been for a few days now, and I am unable to finish the process. I enter in the new details and it tells me it is unable to update. Any help?

Music Fan

I am trying to update my credit card, have been for a few days now, and I am unable to finish the process.  I enter in the new details and it tells me it is unable to update.   Any help?

Adam

Roadie

486 Views

1 replies

0 likes

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  • 1 replies
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Logged into Spotify and my playlists that I've worked on for months are gone.

I only have one login, and I use my Facebook account to login. Other playlists that I've created are still there, but the most important ones have vanished. Is there a way to get these back? I don't have a premium account, only the free one. This is ...

Music Fan

I only have one login, and I use my Facebook account to login. Other playlists that I've created are still there, but the most important ones have vanished. Is there a way to get these back? I don't ...

joeballs

Music Fan

1266 Views

10 replies

0 likes

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  • 10 replies
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Solved!! SPOTIFY PREMIUM RECEIT

Hey, I need receits for my Spotify Premium account for 2012 for my taxes. I work in music, so this a business expense for me. Any idea how I can get this asap? Will

Casual Listener

Hey, I need receits for my Spotify Premium account for 2012 for my taxes. I work in music, so this a business expense for me. Any idea how I can get this asap?   Will

Will86

Casual Listener

745 Views

2 replies

0 likes

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Solved!! Deleting my spotlight account

I downloaded the spotify app and signed up and apparently I got a premium trial anyway it's almost over and I don't want to be charged I just wanted to listen to spotify for free but now I just want to delete the account because I do not want to get ...

Newbie

I downloaded the spotify app and signed up and apparently I got a premium trial anyway it's almost over and I don't want to be charged I just wanted to listen to spotify for free but now I just want ...

Peter__

Community Legend

1152 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Hacked premium account

Hello.My premium account has been hacked, and also my e-mail. Which means I can't recieve a new password. I did fill a contact form (Case # 00721041), but no answer yet (did it yesterday). I need to either get a new password and change my e-mail, or ...

Casual Listener

Hello. My premium account has been hacked, and also my e-mail. Which means I can't recieve a new password. I did fill a contact form (Case # 00721041), but no answer yet (did it yesterday). I need...

Adam

Roadie

959 Views

4 replies

0 likes

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  • 4 replies
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Lost all playlists

Hello Spotify Community, After having been inactive on Spotify for a longer period of time (approximately 2-3 months) I today logged into my account via Facebook. However, all my playlists are now gone? Is anyone familiar with this problem or know an...

Newbie

Hello Spotify Community,   After having been inactive on Spotify for a longer period of time (approximately 2-3 months) I today logged into my account via Facebook. However, all my playlists...

Taylor

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Can't buy a gift card

A few minutes ago i tried to buy a gift card for my friend via PayPal, and that's a message I got:"Niestety wystąpił problem. Spróbuj ponownie później" something like 'unfortunately an error occurs, try again later'Everything worked great today morni...

Regular

A few minutes ago i tried to buy a gift card for my friend via PayPal, and that's a message I got: "Niestety wystąpił problem. Spróbuj ponownie później" something like 'unfortunately an error o...

Peter__

Community Legend

1006 Views

6 replies

0 likes

  • 1006 Views
  • 6 replies
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why do you release remix versions of tracks before or without the original?

Hi, I'v had spotify for a number of years and starting to get really annoyed with the fact that spotify seems to take ages or dosn't put on the latest dance tracks, both remixes and originals. Or they put the remixes on but no originals, have you tho...

Casual Listener

Hi,   I'v had spotify for a number of years and starting to get really annoyed with the fact that spotify seems to take ages or dosn't put on the latest dance tracks, both remixes and original...

Zak90

Casual Listener

1580 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

I keep getting paused by others logged in my accounts

I keep gettin gmy music paused and It's getting real anoying. I've changed my password already. IS there a way to kick off the people on my account?

Regular

I keep gettin gmy music paused and It's getting real anoying. I've changed my password already. IS there a way to kick off the people on my account?

monets

Regular

1435 Views

8 replies

0 likes

  • 1435 Views
  • 8 replies
  • 0 likes