Archived content

Name on spotify

By accident my sisters facebook was connected to my spotify and now it shows her name in the program instead of the username I had there before (I have never connected my spotify to facebook before). I have disconnected facebook, tried to reinstall s...

Gift Card for anotehr country.

Hey. I would like to buy a 6 month gift card for a friend from another country. He's in Denmark, I'm in Poland. I'm going to pay in PLN.Is it going to work?

53 minutes left today, new month

Hi. Last month I reached a 10 hour limit, was allowed 5 more minutes, and then nothing. I waited it out for this month, and I just checked to see that I have 53 minutes remaining. What's that all about? I thought it was 10 hours a month, unless I've ...

payment won't go through

i've been having issues for two days now with spotify and trying to resubscribe to premium. even though my facebook is signed in it won't verify the payment. my card is good and it should have gone through the first time, i'e had spotify premium for ...

Charged twice since April

I reported that I have been charged twice in April but I did not get a reply. I checked my May statement and I have been charged twice again. Can someone at Spotify help me please?

Why am I paying for Premium?

At least half of the songs thatcome up from a search are unavailable. This wasn't always case. Please explain and advise.

Help recovering a deleted playlist

Hello! I accidently deleted a playlist "Upbeat" recently and do not have a Mac/TimeMachine. Is there any way I can get this back? -Felicia

Facebook & Spotify

Hi all I have spent numerous hours this morning looking through threads for my problem but have not managed to get a firm answer. The problem is I want spotify to post what I am listening to on my timeline without having to approve each song manually...

LOST PLAYLISTS

Reset devices

Hi there. I need my devices reset as I can't get premium - can u please reset Many thanksBrad

Lost e-mail account and Spotify password and want to upgrade.

Hi! I have forgotten my Spotify password and the e-mail address I used to sign up to Spotify does not exist anymore. Therefore I can't change the password. Recently I got a new bank card and my Spotify was down graded to Spotify Free. I really want t...

Redeemed $10 Gift Card - Now says I have to Pay with my CC

I am extremely extremely upset! I had redeemed a spotify $10 gift card code, stating that I had a 1 Month Credit onto my account. This was done prior to my expiration date, that indicated 5/31/2013. When I redeemed my code, it changed the date to 6/1...

Sonos password issues

Similar to others I am not getting a password email despite requesting a week ago and again today. Trying to use the contact form to contact Spotify but the contact form won't progress beyond the first subject box Help Gary

Deleted songs in playlist

Hello, I wanted to listen to my main playlist ("Bas") this morning, but someone deleted all my songs and replaced them with other songs. I also just noticed it was a "shared playlist", so other people were able to edit it.. the user "jaapvanveen" del...

Charger twice 9,99 euros

Godd morning, spotify charged my premium account twice. I want my money back please.

Lost Playlists

On my Android and iOS devices my some of my playlists isn't showing but it's Ok on my desktop. What can I do?

Can't upgrade to premium-error message

I'm a US Spotify free user who in the past used the premium free trial and paid for premium for a few months. I'm traveling abroad for a month total and just used up the 14 out of the country days, and am now in a country without Spotify. I would now...

what happened to the spotify members playlists ?

When I joined Spotify, there was the option on the homepage showing playlists of members, I think it was headed "what people are listening to in your area" .... I've got a few fantastic playlists this way and discovered some awesome music. Sine the S...