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Why am I paying for Premium?

At least half of the songs thatcome up from a search are unavailable. This wasn't always case. Please explain and advise.

Casual Listener

At least half of the songs thatcome up from a search are unavailable.  This wasn't always case.  Please explain and advise.

Liam

Community Legend

959 Views

8 replies

0 likes

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Solved!! Wrong Artist linked to my CD

My CD "Put the Top Down" released in 2008 is linked to the wrong artist, a different "Paul Holmes". The picture below is NOT me, I wish I had that much hair on top!! So, it's not correct one for "Put the Top Down" Please correct the link and if you w...

Casual Listener

My CD "Put the Top Down" released in 2008 is linked to the wrong artist, a different "Paul Holmes".    The picture below is NOT me, I wish I had that much hair on top!! So, it's n...

Peter__

Community Legend

885 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Help recovering a deleted playlist

Hello! I accidently deleted a playlist "Upbeat" recently and do not have a Mac/TimeMachine. Is there any way I can get this back? -Felicia

Newbie

Hello!   I accidently deleted a playlist "Upbeat" recently and do not have a Mac/TimeMachine. Is there any way I can get this back?   -Felicia

Peter__

Community Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Facebook & Spotify

Hi all I have spent numerous hours this morning looking through threads for my problem but have not managed to get a firm answer. The problem is I want spotify to post what I am listening to on my timeline without having to approve each song manually...

Newbie

Hi all   I have spent numerous hours this morning looking through threads for my problem but have not managed to get a firm answer.   The problem is I want spotify to post what I am...

Peter__

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

LOST PLAYLISTS

Casual Listener

Peter__

Community Legend

608 Views

5 replies

0 likes

  • 608 Views
  • 5 replies
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Reset devices

Hi there. I need my devices reset as I can't get premium - can u please reset Many thanksBrad

Newbie

Hi there. I need my devices reset as I can't get premium - can u please reset Many thanks Brad

Patricia

Spotify Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
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Lost e-mail account and Spotify password and want to upgrade.

Hi! I have forgotten my Spotify password and the e-mail address I used to sign up to Spotify does not exist anymore. Therefore I can't change the password. Recently I got a new bank card and my Spotify was down graded to Spotify Free. I really want t...

Newbie

Hi! I have forgotten my Spotify password and the e-mail address I used to sign up to Spotify does not exist anymore. Therefore I can't change the password. Recently I got a new bank card and my S...

Patricia

Spotify Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Redeemed $10 Gift Card - Now says I have to Pay with my CC

I am extremely extremely upset! I had redeemed a spotify $10 gift card code, stating that I had a 1 Month Credit onto my account. This was done prior to my expiration date, that indicated 5/31/2013. When I redeemed my code, it changed the date to 6/1...

Casual Listener

I am extremely extremely upset! I had redeemed a spotify $10 gift card code, stating that I had a 1 Month Credit onto my account. This was done prior to my expiration date, that indicated 5/31/2...

Taylor

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
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Solved!! spotify

White screen

Regular

White screen

Taylor

Community Legend

780 Views

5 replies

0 likes

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  • 5 replies
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Sonos password issues

Similar to others I am not getting a password email despite requesting a week ago and again today. Trying to use the contact form to contact Spotify but the contact form won't progress beyond the first subject box Help Gary

Newbie

Similar to others I am not getting a password email despite requesting a week ago and again today. Trying to use the contact form to contact Spotify but the contact form won't progress beyond the fir...

Peter__

Community Legend

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Deleted songs in playlist

Hello, I wanted to listen to my main playlist ("Bas") this morning, but someone deleted all my songs and replaced them with other songs. I also just noticed it was a "shared playlist", so other people were able to edit it.. the user "jaapvanveen" del...

Casual Listener

Hello,   I wanted to listen to my main playlist ("Bas") this morning, but someone deleted all my songs and replaced them with other songs. I also just noticed it was a "shared playlist", so ...

Peter__

Community Legend

525 Views

3 replies

0 likes

  • 525 Views
  • 3 replies
  • 0 likes

Charger twice 9,99 euros

Godd morning, spotify charged my premium account twice. I want my money back please.

Casual Listener

Godd morning, spotify charged my premium account twice. I want my money back please.

Peter__

Community Legend

568 Views

3 replies

0 likes

  • 568 Views
  • 3 replies
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Lost Playlists

On my Android and iOS devices my some of my playlists isn't showing but it's Ok on my desktop. What can I do?

Regular

On my Android and iOS devices my some of my playlists isn't showing but it's Ok on my desktop.   What can I do?

Peter__

Community Legend

821 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Can't upgrade to premium-error message

I'm a US Spotify free user who in the past used the premium free trial and paid for premium for a few months. I'm traveling abroad for a month total and just used up the 14 out of the country days, and am now in a country without Spotify. I would now...

Casual Listener

I'm a US Spotify free user who in the past used the premium free trial and paid for premium for a few months. I'm traveling abroad for a month total and just used up the 14 out of the country days, ...

shlomo705

Casual Listener

899 Views

6 replies

0 likes

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  • 6 replies
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what happened to the spotify members playlists ?

When I joined Spotify, there was the option on the homepage showing playlists of members, I think it was headed "what people are listening to in your area" .... I've got a few fantastic playlists this way and discovered some awesome music. Sine the S...

Newbie

When I joined Spotify, there was the option on the homepage showing playlists of members, I think it was headed  "what people are listening to in your area" .... I've got a few fantastic playlis...

Peter__

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

double account

Hello,I've registered my Spotify account when I was in UK for a few months. Now I tried to use Spotify in Poland, but I had a problem, because I was in a different country and I couldn't go online. I changed my settings, but it didn't help. It was st...

Visitor

Hello, I've registered my Spotify account when I was in UK for a few months. Now I tried to use Spotify in Poland, but I had a problem, because I was in a different country and I couldn't go online....

Taylor

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Solved!! Duplicated Spotify and Facebook accounts

Hi there,it seems I have two accounts: one with my Spotify Id and one with my Facebook username. There should be only one. I have read the posts and I haven't found the solution. Both accounts should be merged.Thanks in advance and kind regards,

Visitor

Hi there, it seems I have two accounts: one with my Spotify Id and one with my Facebook username. There should be only one. I have read the posts and I haven't found the solution. Both accounts shou...

Taylor

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
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Solved!! Need to reset or find out what my off-line devices are

Hi, this is my first post, I have been a premium member in the past, and had various off-line devices. I no longer have some of those phones, and wish to look into signing up for premuim with my new devices, how do I do that and how do I find out wha...

Regular

Hi, this is my first post, I have been a premium member in the past, and had various off-line devices. I no longer have some of those phones, and wish to look into signing up for premuim with my new ...

Liam

Community Legend

1312 Views

9 replies

0 likes

  • 1312 Views
  • 9 replies
  • 0 likes

My Spotify Premium is not activating

I signed up for premium but when I go to preferences and select high quality streaming, it asks me to sign up for premium. Any suggestions?

Newbie

I signed up for premium but when I go to preferences and select high quality streaming, it asks me to sign up for premium.   Any suggestions?

Taylor

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
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Using multiple computers with same account looks like different accounts on each computer

I normally use Spotify free on a home computer under 2 different Windows Vista profile, on my work laptop, and my work desktop. I log into all 4 computers with the same account info (and not at the same time). Until recently they all saw the same pla...

Newbie

  I normally use Spotify free on a home computer under 2 different Windows Vista profile, on my work laptop, and my work desktop.  I log into all 4 computers with the same account info (and...

Taylor

Community Legend

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes