Lost spotify giftcard

[LinniTheLioness]

Hi,

I managed to either lose my giftcard, or I didn't get it back from the cashier. My question is.. Is there any way to activate my giftcard with only a reciept from the store? I was told that spotify was able to deactivate my card, so is there any chance you'd be able to do that? It sucks to have spent 300NOK on something I never got to activate.. 

- Linni

[KatesHere]

Hey there @LinniTheLioness and welcome to the community!

Have you checked if the receipt you got has the code on it? You can check this article on how to redeem it or go here.

Let me know how this helped!

K

[Maxim]

Hey @LinniTheLioness,

Please get in touch with Spotify Support through one of the channels listed below. They can take a look backstage for you. And I recommend sending them a scan/photo of the reciept.

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 48 hours.

[LinniTheLioness]

Unfortunately it doesn't have the code on it..

[KatesHere]

@LinniTheLioness
Hey again!
In this case, you should do as @Maxim advices 🙂

Let us know how it worked!
K