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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Today at 9.50 AM I received message from spotify that my email was changed. I didn't change my account details so it means someone hijacked my account. Now I can't log in or do anything. I sent mail to account-details-changed@spotify.com with details...
I have been hacked, God know when, and there is no way I can reach anything related to spotify security since all forms redirect to the email (which is not mine). This just gives info to the hacker about me trying to get back my account, and them mak...
Today I was trying to sign up for the student discount and everything was fine when I would enter my card, it would then take me to a section to verify that I was a student, I kept getting the same error that it wouldn't work at that time. I continue...
I have recently finished a subscription for 99p for 3 months and was going to sign up for the student £4.99 subscription although it has automatically charged me for the next month for £9.99. P.s I have not yet ordered the 499 sub and the 99p one end...
At the 27th of November I subscribed for a Premium trial account of 3 months. On the 28th of February I unsubscribed from this Premium trial and got a notification email. A couple of days ago I noticed that I've still got Spotify Premium and that 9,9...
I can't log in to my spotify account.I already tryed to reset the password but it still says that it is the wrong password.Please help
Oh wait, but then you would have to pay someone to answer the phone.... Due to financial difficulties I have cancelled my Spotify premium, then I noticed that I have been charged my membership twice. On the same day. So much for saving money!? I don'...
I was thought I Can still enjoy my one month trial premium after my 7 days free. Then i click GET ANOTHER 30 DAYS FOR FREE i am directly in the Options for payment! And it said again only 9php for just 3months when i click it, it appears that i need ...
I didn't even know my account was on automatic renewal, how can I get my money back? I would like a refund, and I can't find a contact page anywhere, else I will be opening a dispute with my credit card holder.
Hello Spotify, please help me. Can I transfer my premium to another account and avail to the P9 premium subsciption. I thought when I upgraded to premium in this account I could avail the P9 4 months premium subscription but it was only for a month a...
My email has changed. I want to quit subscription but it won't let me. Still active. Why?
I was charged for premium and I only have free showing on my app. I don't use this and have no clue why I was charged last month. I would like to not be charged again next month.
Comprei o soptify Premium e o ativamento foi feito no dia 16/03/2016 ... No entanto, no meu perfil mostra que o Premium só irá até dia 16/04/2106... E quanto a propaganda dos 60 dias grátis? Depois só 14,90 ??? Comprei porque gostei do spotify e ache...
I signed up for the 9.99 a month 30 day free membership. When I turned it on today it made me log in through I tunes. And now says I have a 13.99 charge for that. When I already used my credit card for the 9.99 subscription. What's going on is this g...
Hello, I have a few friends that wasn't to share their playlist with me. How can we do this?
Hi, I forgot to activate my student discount and have been charged 9,99€ a few minutes ago after I tested premium. Is it possible to get another free month next month and then continue to pay 4,99€ as quoted in my account page? I made a note for the ...
I renewed my contract with Rogers Wireless today, and I chose to have Spotify for free for 2 years. I had a one month free trial I activated a few days ago, which it had asked me to cancel in order to get the 2 years free. So I did that, but it is no...
I thought I was initiating a 99c subscription trial. Instead, I was charged $9.99 immediately. If I was wrong about the 99c trial, I can cancel my $9.99 subscription and get a refund? EDIT: No one seems to be responding. I have no choice but to cance...
Hello,I have a playlist with 2,953 songs stored on the SD memory of my smartphone .. because every week I have to re-download the songs ? ( I have a premium account )
This is my last attempt. If this fails, don't know what else to do. In the beginning, everything was good. So much so, I upgraded to Premium and have paid $9.99 ever since. Some time ago, Spotify made the incredibly stupid desicion of forcing us to c...