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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 351802 Views
  • 901 replies
  • 105 likes
  • Account
  • 351802 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152116 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152116 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88228 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88228 Views
  • 68 replies
  • 10 likes

Problem with changing to Premium

Hello, I have a problem with changing my free account to a premium student version: I would like to change my current account to a premium account but I subscribed to my original account not with my student account. Therefore I tried to register a ne...

  • Newbie
  • Hello,   I have a problem with changing my free account to a premium student version:   I would like to change my current account to a premium account but I subscribed to my original ac...
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Premium
  • 140 Views
  • 1 replies
  • 0 likes

Just moved, would like an adjusted rate

Hi, I just moved from Singapore to Indonesia. I hear that the subscription price is cheaper. Can I get the adjusted rate? Thank you

  • Newbie
  • Hi, I just moved from Singapore to Indonesia. I hear that the subscription price is cheaper. Can I get the adjusted rate? Thank you
  • KatesHere
  • Community Legend
  • 108 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 108 Views
  • 2 replies
  • 0 likes

Refund and cancel my subscription

Why am I still getting charged when I'm on the free subsciption. This is a joke. I follow all the steps to unsubscribe and all it gives,me is just the run arounds.i would like a refund for 2 months now of not even using the app and deleting it. I tal...

  • Casual Listener
  • Why am I still getting charged when I'm on the free subsciption. This is a joke. I follow all the steps to unsubscribe and all it gives,me is just the run arounds.i would like a refund for 2 months n...
  • m_abeyta84
  • Casual Listener
  • 106 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 106 Views
  • 2 replies
  • 0 likes

Release payment through paypal for Brazil

Hi,I will no longer use a credit card and I'm losing my premium account, would it be possible to pay through paypal, I'm living in Brazil. I'm already a premium, just need to renew my subscription.I would be glad if you guys make this possible, becas...

  • Casual Listener
  • Hi, I will no longer use a credit card and I'm losing my premium account, would it be possible to pay through paypal, I'm living in Brazil. I'm already a premium, just need to renew my subscription....
  • stief
  • Casual Listener
  • 151 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 151 Views
  • 2 replies
  • 0 likes

Solved!! payment not confirmed by spotify service

Good morning, I've spotify premium signature since past year, but on this month April 4, the payment was not confirmed by the spotify, the service is telling me that it was not possible to identify the payment using my main card information.But the p...

  • Casual Listener
  • Good morning, I've spotify premium signature since past year, but on this month April 4, the payment was not confirmed by the spotify, the service is telling me that it was not possible to identify t...
  • whiplk
  • Casual Listener
  • 226 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 226 Views
  • 2 replies
  • 0 likes

Solved!! I was TRIPLE charged this month....

Hi,I'm writing here hoping to reach a spotify staff, and I saw some posts with similar problems.When I checked my bills I saw that I paid spotify 3 times for a single accound premium membership.On the same day April 3 (my payment day) 48HKD$ (usual m...

  • Newbie
  • Hi, I'm writing here hoping to reach a spotify staff, and I saw some posts with similar problems. When I checked my bills I saw that I paid spotify 3 times for a single accound premium membership. ...
  • Dreadlord
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 190 Views
  • 1 replies
  • 0 likes

Unable to set device password

I'm not recieving the emails to set device password. I've tried over a dosen times, and I can't change my email address because I created it with a facebook account. Even though I changed my email address on my facebook account it's still shows the o...

  • Casual Listener
  • I'm not recieving the emails to set device password. I've tried over a dosen times, and I can't change my email address because I created it with a facebook account. Even though I changed my email ad...
  • user-removed
  • Not applicable
  • 274 Views
  • 4 replies
  • 0 likes
  • Account
  • 274 Views
  • 4 replies
  • 0 likes

Cancelling Spotify Premium

Hi guysSo i accidentally clicked on free trial because I was just exploring the different setting, and now when I want to cancel that it wont let me. Will the premium carry on after the free trial and if so how do I cancel it? Thank youu

  • Newbie
  • Hi guys So i accidentally clicked on free trial because I was just exploring the different setting, and now when I want to cancel that it wont let me. Will the premium carry on after the free trial ...
  • JCdotnl
  • Roadie
  • 247 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 247 Views
  • 1 replies
  • 0 likes

Track I listened to yesterday has disappeared....

Yesterday I was playing Spotify on shuffle (I was just on the free Spotify) and a track came up that I loved - I took note of it, but today, now that I have signed up for premium, the track seems to have vanished completely! I know its on Spotify som...

  • Newbie
  • Yesterday I was playing Spotify on shuffle (I was just on the free Spotify) and a track came up that I loved - I took note of it, but today, now that I have signed up for premium, the track seems to ...
  • M0HX
  • Community Legend
  • 697 Views
  • 1 replies
  • 1 likes
  • Premium
  • 697 Views
  • 1 replies
  • 1 likes

Student Discount Charged Twice!

I'm having so many issues with Spotify that it's actually comical...1st, my 12 month student discount premium subscription was set to expire at the end of March. I tried several times to renew and update, but got an "Oops something went wrong message...

  • Regular
  • I'm having so many issues with Spotify that it's actually comical... 1st, my 12 month student discount premium subscription was set to expire at the end of March. I tried several times to renew an...
  • SuperWisdom
  • Community Legend
  • 819 Views
  • 26 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 819 Views
  • 26 replies
  • 0 likes

Being charged for Spotify student!! I don't want it thought

I originally signed up for Spotify student thinking high school students can sign up but then I came to realize that it is only for college students so I closed the tab but in the beginning I filled out my card information. the next Day I check my ba...

  • Visitor
  • I originally signed up for Spotify student thinking high school students can sign up but then I came to realize that it is only for college students so I closed the tab but in the beginning I filled ...
  • Maxim
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 252 Views
  • 1 replies
  • 0 likes

Solved!! Receiving Spotify Emails in wrong language

I've had spotify premium for over a year, but just in the last two months I've started receiving Spotify Marketing emails that are written in spanish? I dont mind marketing emails so I dont want to unsubscribe but I dont want to have to translate all...

  • Casual Listener
  • I've had spotify premium for over a year, but just in the last two months I've started receiving Spotify Marketing emails that are written in spanish?   I dont mind marketing emails so I dont ...
  • marcusss
  • Casual Listener
  • 18139 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 18139 Views
  • 2 replies
  • 0 likes

Playlist not syncing between different computers

I have Spotify on two different PCs. Recently I created a playlist on one PC, but then added and rearranged songs on my other PC later. Now my changes aren't showing up or syncing between both PCs! A little help here pleaaase?

  • Newbie
  • I have Spotify on two different PCs. Recently I created a playlist on one PC, but then added and rearranged songs on my other PC later. Now my changes aren't showing up or syncing between both PCs! A...
  • xdddre2
  • Casual Listener
  • 2822 Views
  • 9 replies
  • 1 likes
  • 2822 Views
  • 9 replies
  • 1 likes

Iam being charged monthly but not subscribed

PLS spotify management!!! Why are you charging me every month thru my credit card while I did not Subscribe to premium and the most irritating thing is you are charging me but my Spotify is not Premium. This is terrible. You are taking advantage of u...

  • Newbie
  • PLS spotify management!!! Why are you charging me every month thru my credit card while I did not Subscribe to premium and the most irritating thing is you are charging me but my Spotify is not Premi...
  • osornios
  • Spotify Star
  • 167 Views
  • 2 replies
  • 0 likes
  • Account
  • 167 Views
  • 2 replies
  • 0 likes

Family plan multiple device playback?

Me and my brother have been sharing my account, but it's really annoying when only 1 of us can listen at a time. So we upgraded to family plan assuming we can now stream on 2-3 devices at the same time (kind of like Netflix). But this is not the case...

  • Casual Listener
  • Me and my brother have been sharing my account, but it's really annoying when only 1 of us can listen at a time.   So we upgraded to family plan assuming we can now stream on 2-3 devices at th...
  • osornios
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 214 Views
  • 1 replies
  • 0 likes

error code 3

i keep getting this error code if i want to log in with facebook on my phone and desktop i saw the other forum post about it tried everything nothing seems to work but im sure my log in details of facebook are correct cuz i can log in on the website ...

  • Casual Listener
  • i keep getting this error code if i want to log in with facebook on my phone and desktop   i saw the other forum post about it tried everything nothing seems to work but im sure my log in deta...
  • osornios
  • Spotify Star
  • 255 Views
  • 3 replies
  • 0 likes
  • Login
  • 255 Views
  • 3 replies
  • 0 likes

My premium account has been hacked. I have no accsess

I am using my wife’s account to post this. I have been hacked, I have no access to my account at all. When i first realised that I had been hacked, i could use Facebook to log inn. But now I have lost everything. My biggest worry is my credit card in...

  • Casual Listener
  • I am using my wife’s account to post this. I have been hacked, I have no access to my account at all. When i first realised that I had been hacked, i could use Facebook to log inn. But now I have los...
  • kbrooksc
  • Community Legend
  • 178 Views
  • 3 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 178 Views
  • 3 replies
  • 0 likes

Moving back to a single subscription

I've decided to no longer be on a family plan, I'm the administrator and my family member no longer wants to subscribe (he never claimed his activation link). Do I need to cancel my subscription in its entirety and then sign up again?

  • Newbie
  • I've decided to no longer be on a family plan, I'm the administrator and my family member no longer wants to subscribe (he never claimed his activation link). Do I need to cancel my subscription in i...
  • Maxim
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 112 Views
  • 1 replies
  • 0 likes

Ooops, seems your card or payment provider is having a bad day...

hello!! i try to get the premium pack but i can't pay for it. I use my card for shopping and i have no problem with it. Can some one help with this error? thx

  • Newbie
  • hello!! i try to get the premium pack but i can't pay for it. I use my card for shopping and i have no problem with it. Can some one help with this error? thx
  • kbrooksc
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Premium
  • 178 Views
  • 1 replies
  • 0 likes

No Confirmation Email

I cannot log in due to the fact that I have not received a conformation email. I can use spotify on my phone just fine, but cannot log into my computer throught the same account because of an error that says I havent confirmed my account.

  • Casual Listener
  • I cannot log in due to the fact that I have not received a conformation email. I can use spotify on my phone just fine, but cannot log into my computer throught the same account because of an error t...
  • kbrooksc
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
  • 230 Views
  • 1 replies
  • 0 likes