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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 479 Views
  • 0 replies
  • 7 likes
  • Security
  • 479 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 441311 Views
  • 968 replies
  • 108 likes
  • Account
  • 441311 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1196191 Views
  • 119 replies
  • 116 likes
  • Account
  • 1196191 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107134 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107134 Views
  • 70 replies
  • 11 likes

Re: The Tip-off: Ringo Deathstarr

I payment applied three times at the same process, in my banck appear 3 payments to spotify, and when I log in to my account looks like a free version not premiun, Please let mw Know how can I get back my money for the others 2 payments and how can I...

  • Newbie
  • I payment applied three times at the same process, in my banck appear 3 payments to spotify, and when I log in to my account looks like a free version not premiun, Please let mw Know how can I get ba...
  • gnovella16
  • Roadie
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

change country

Kan inte byta land på mitt konto FAQ säger att jag skall göra det under premium inställningar men där står det bara att jag har Telia som leverantör hur gör man ?

  • Casual Listener
  • Kan inte byta land på mitt konto FAQ säger att jag skall göra det under premium inställningar men där står det bara att jag har Telia som leverantör hur gör man ? 🙂    
  • gnovella16
  • Roadie
  • 802 Views
  • 1 replies
  • 0 likes
  • Premium
  • 802 Views
  • 1 replies
  • 0 likes

Songs will not stop shuffling until they finally stop playing at all (Free account)

Hello, I'm a free user. I need help with my account which i do not understand why the songs in my playlist (or any other playlists) will not stop shuffling until at one point Spotify stops playing at all. Has it been hacked or are there some virus in...

  • Casual Listener
  • Hello,   I'm a free user. I need help with my account which i do not understand why the songs in my playlist (or any other playlists) will not stop shuffling until at one point Spotify stops p...
  • Aidil_Gunawan
  • Casual Listener
  • 310 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Security
  • 310 Views
  • 4 replies
  • 0 likes

Suddenly have to pay 10€ instead of 5€

Hello there,I'm a student and subscribed to Spotify Premium. I looked at my Paypal today and there was a transaction of 10€ instead of 5€. Do you know why it switched to the higher price and what can I do to switch back to 5€?Thanks a lot

  • Newbie
  • Hello there, I'm a student and subscribed to Spotify Premium. I looked at my Paypal today and there was a transaction of 10€ instead of 5€. Do you know why it switched to the higher price and what c...
  • CakeNetwork
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
    Unlimited
  • 222 Views
  • 1 replies
  • 0 likes

Account Hacked (400+ others too)

Hi there, Lots of email addresses and their passwords for spotify were leaked online today (400+ of them) mine being one of them. My account has now been compromised and the email address has been changed along with the password. As a premium user I ...

  • Casual Listener
  • Hi there,   Lots of email addresses and their passwords for spotify were leaked online today (400+ of them) mine being one of them.   My account has now been compromised and the email a...
  • gnovella16
  • Roadie
  • 476 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 476 Views
  • 6 replies
  • 0 likes

Solved!! Do I (admin) have to invite myself?

Hi: I am signed up for the family plan and have a couple of questions I could not find on the boards... Under the family plan, how many users can be logged in (or play music) at once?As me as the admin of the group, do i need to send myself a link to...

  • Casual Listener
  • Hi:   I am signed up for the family plan and have a couple of questions I could not find on the boards...   Under the family plan, how many users can be logged in (or play music) at on...
  • Pmsquillace
  • Casual Listener
  • 882 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 882 Views
  • 2 replies
  • 0 likes

Issues with account

Hello, I created an account while I was abroad to test out the service. I have moved to Canada recently and am having issues with my account. The country drop down on my profile only have US as an option, I cannot enter a Canadian postal code as it s...

  • Casual Listener
  • Hello,   I created an account while I was abroad to test out the service.  I have moved to Canada recently and am having issues with my account.  The country drop down on my profile ...
  • ericthibault_1
  • Casual Listener
  • 360 Views
  • 5 replies
  • 0 likes
  • Account
  • 360 Views
  • 5 replies
  • 0 likes

Solved!! My Premium account was Hacked

I've always used my account logging in through facebook but decided to log off on one of my devices yesterday, while logging back in I noticed that the email associated with my account had been changed as well as the password, although my facebook re...

  • Casual Listener
  • I've always used my account logging in through facebook but decided to log off on one of my devices yesterday, while logging back in I noticed that the email associated with my account had been chang...
  • CakeNetwork
  • Community Legend
  • 413 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 413 Views
  • 5 replies
  • 0 likes

Someone is using my account!

Hello! One day I opened my Spotify and all my lists were erased, also someone had added new playlists of musicians who I don't know and were not even in my language. All my account was changed, new friends, new followings... I closed my session on al...

  • Newbie
  • Hello!  One day I opened my Spotify and all my lists were erased, also someone had added new playlists of musicians who I don't know and were not even in my language.  All my account was c...
  • CakeNetwork
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 160 Views
  • 1 replies
  • 0 likes

I want to change my country

I already do the steps to change my country but it doesn't work

  • Newbie
  • I already do the steps to change my country but it doesn't work
  • user-removed
  • Not applicable
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
  • 211 Views
  • 1 replies
  • 0 likes

Charged Twice with no warning

When I discovered Spotify has a student discount option, I opted out of auto-renew and waited for my last month of full price premium membership to finish so I could apply for the student price. Last night I tried applying several times on my phone, ...

  • Newbie
  • When I discovered Spotify has a student discount option, I opted out of auto-renew and waited for my last month of full price premium membership to finish so I could apply for the student price. &nb...
  • DasPeter
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 154 Views
  • 1 replies
  • 0 likes

Premium

Hallo, ich habe für Spotify-Premium bezahlt (mit einer Aufladekarte/Code). Als ich zahlte hieß es 30 Tage kostenlos. Also müsste es mir ja eigentlich erst nach 30 Tagen die Summe von 9.99 berechnen oder? Weil bei meinem Konto steht das mein Premium i...

  • Newbie
  • Hallo, ich habe für Spotify-Premium bezahlt (mit einer Aufladekarte/Code). Als ich zahlte hieß es 30 Tage kostenlos. Also müsste es mir ja eigentlich erst nach 30 Tagen die Summe von 9.99 berechnen o...
  • Maxim
  • Spotify Star
  • 330 Views
  • 1 replies
  • 0 likes
  • Premium
  • 330 Views
  • 1 replies
  • 0 likes

Can't redeem Spotify Gift Card €30

Yesterday I bought a Spotify Gift Card for €30 at an offical shop.Today I tried to redeem this card. It says the code is invalid.I am wondering what to do, since I am sure I can read and I am sure I flll in the right symbols. I have tried it many tim...

  • Newbie
  • Yesterday I bought a Spotify Gift Card for €30 at an offical shop. Today I tried to redeem this card. It says the code is invalid. I am wondering what to do, since I am sure I can read and I am sur...
  • user-removed
  • Not applicable
  • 322 Views
  • 3 replies
  • 0 likes
  • 322 Views
  • 3 replies
  • 0 likes

Cannot Login

Hello everyone, I just setup an account with Spotify, but I am unable to login with my username/password. Please advise. Note the following: I DO NOT have a facebook account so that is not the issueNo firewall settings on my laptop (or my phone)I sig...

  • Regular
  • Hello everyone,   I just setup an account with Spotify, but I am unable to login with my username/password.  Please advise.  Note the following:   I DO NOT have a facebook acc...
  • Maxim
  • Spotify Star
  • 597 Views
  • 11 replies
  • 0 likes
  • Login
  • 597 Views
  • 11 replies
  • 0 likes

Recuperar lista actualizada

Hola. Tal día como hoy nació mi hijo y durante el parto estuvimos escuchando la playlist de Café y Libros. El caso es que la lista se ha ido actualizando con el tiempo y nos gustaría tener la que estaba programada en el mes de mayo del año pasado. ¿E...

  • Newbie
  • Hola.   Tal día como hoy nació mi hijo y durante el parto estuvimos escuchando la playlist de Café y Libros. El caso es que la lista se ha ido actualizando con el tiempo y nos gustaría tener l...
  • 223 Views
  • 0 replies
  • 1 likes
  • Premium
  • 223 Views
  • 0 replies
  • 1 likes

i deleted spotify to make space and now it will not re-download from app store to iPhone 5s

I have tried turning it off and on again - I have tried soft reset and I've tried signing out of itunes and signing back in again. In the app store, I tap the cloud button and it goes to the download circle for less than a second before turnign back ...

  • Regular
  • I have tried turning it off and on again - I have tried soft reset and I've tried signing out of itunes and signing back in again. In the app store, I tap the cloud button and it goes to the download...
  • Nicky7
  • Newbie
  • 217 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 217 Views
  • 2 replies
  • 0 likes

I follow 8 guys and it appears 3

https://open.spotify.com/user/11175748072 My profile is here, I think I'm little bit bugged What should I'm gonna do?

  • Newbie
  • https://open.spotify.com/user/11175748072   My profile is here, I think I'm little bit bugged 😛 What should I'm gonna do?
  • Maxim
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
  • 138 Views
  • 1 replies
  • 0 likes

Account hacked

My account has been hacked. My account details shows an email address that I do not recognise, so I am unable to change the email address as the password has also changed!I went through the get help and sent my question/problem but the message said t...

  • Casual Listener
  • My account has been hacked. My account details shows an email address that I do not recognise, so I am unable to change the email address as the password has also changed! I went through the get h...
  • CakeNetwork
  • Community Legend
  • 369 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 369 Views
  • 5 replies
  • 0 likes

Payment issue

Hey, I'm having some problems with my Premium payment since last month. When I try to get Premium again it shows that's something wrong with my personal data and thats nothing wrong with it. What should I do?

  • Newbie
  • Hey, I'm having some problems with my Premium payment since last month. When I try to get Premium again it shows that's something wrong with my personal data and thats nothing wrong with it. What sho...
  • Maxim
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Live and work in one country but office IP address recognized as from other country

Hi, I live and work in Czech republic but our office is connected either through UK or Germany - so our IP address is recognized either as a UK or Germany based IP. Was wondering if I can expect issues if I upgrade to Premuim as a customer from Czech...

  • Newbie
  • Hi,   I live and work in Czech republic but our office is connected either through UK or Germany - so our IP address is recognized either as a UK or Germany based IP.   Was wonderi...
  • Maxim
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Premium
  • 199 Views
  • 1 replies
  • 0 likes