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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ironhoodie
  • Visitor
  • 224851 Views
  • 733 replies
  • 70 likes
  • Account
  • 224851 Views
  • 733 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1112674 Views
  • 118 replies
  • 106 likes
  • Account
  • 1112674 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 59103 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 59103 Views
  • 61 replies
  • 8 likes

Trying to Change my Email

Hi, I no longer have access to the email on my account. I wanted to change it but when I go to the Edit Profile page, it gives me an error saying that my country isn't selected (even though I can see it greyed out and unclickable). I'm currently in a...

  • Newbie
  • Hi,    I no longer have access to the email on my account. I wanted to change it but when I go to the Edit Profile page, it gives me an error saying that my country isn't selected (even t...
  • user-removed
  • Not applicable
  • 62 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 62 Views
  • 1 replies
  • 0 likes

Signed up for 24 month Vodafone Aus plan with 6 months free premium. Now have a non-premium account

So I have been a subscriber by credit card for a couple of years now and I took Vodafone up on their offer to give me 6 months free premium. Followed the steps to link the deal to my account and cancelled my credit card payment. I now only have a fre...

  • Casual Listener
  • So I have been a subscriber by credit card for a couple of years now and I took Vodafone up on their offer to give me 6 months free premium. Followed the steps to link the deal to my account and...
  • demeanan
  • Casual Listener
  • 195 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 195 Views
  • 4 replies
  • 0 likes

Spotify premium offer ended early

I signed up to the 99p for 3 months premium offer in the beginning of December. I signed up my Dad before New year and my Mum signed up too! Unfortunately my premium reverted to free at the end of January, about 6 weeks earlier than it was due. My pa...

  • Regular
  • I signed up to the 99p for 3 months premium offer in the beginning of December. I signed up my Dad before New year and my Mum signed up too! Unfortunately my premium reverted to free at the end of Ja...
  • rhianna_drury
  • Regular
  • 308 Views
  • 10 replies
  • 0 likes
  • Premium
    Subscription
  • 308 Views
  • 10 replies
  • 0 likes

cannot renew my premium account; this is what I keep getting : Oh nee! Er is iets misgegaan!

Dear, I cannot renew my premium account which stops on februari 17th. This is what i keep getting : Oh nee!Er is iets misgegaan! Geen reden tot verdriet.Je kunt het zo opnieuw proberen. (means : oh no, something went wrong, no problem, you can retry)...

  • Casual Listener
  • Dear, I cannot renew my premium account which stops on februari 17th.  This is what i keep getting :  Oh nee! Er is iets misgegaan! Geen reden tot verdriet. Je kunt het zo opnieuw prober...
  • mhmoney1
  • Casual Listener
  • 228 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 228 Views
  • 2 replies
  • 0 likes

Unable to buy Spotify premium

Whenever I click "get premium", the little green bubble goes dark and nothing happens. I tried resetting my phone and numerous other things however the result remains constant.

  • Newbie
  • Whenever I click "get premium", the little green bubble goes dark and nothing happens. I tried resetting my phone and numerous other things however the result remains constant.
  • kbrooksc
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • Premium
  • 114 Views
  • 1 replies
  • 0 likes

Premium account

I have been a premium account holder for over a year, and my credit card is credited every month. However my account setting show that I have spotify free. Why?

  • Newbie
  • I have been a premium account holder for over a year, and my credit card is credited every month. However my account setting show that I have spotify free. Why?
  • kbrooksc
  • Community Legend
  • 68 Views
  • 1 replies
  • 0 likes
  • Account
  • 68 Views
  • 1 replies
  • 0 likes

Can't log into my account

I tried logging into my account and when I put my username it says that my account doesn't exist.

  • Visitor
  • I tried logging into my account and when I put my username it says that my account doesn't exist.
  • Bittencourt
  • Spotify Star
  • 117 Views
  • 3 replies
  • 0 likes
  • Premium
  • 117 Views
  • 3 replies
  • 0 likes

Created account with Facebook, email is nonexistent

Hello everyone.I created my account using Facebook for a couple of years ago, and now I would like to be sure that all of my information is correct on my account. But I cannot change anything because I cannot remember my password (in fact, I can´t ev...

  • Casual Listener
  • Hello everyone. I created my account using Facebook for a couple of years ago, and now I would like to be sure that all of my information is correct on my account. But I cannot change anything bec...
  • kbrooksc
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 136 Views
  • 1 replies
  • 0 likes

Connecting to Facebook

Hi, I'm just trying to link my Spotify account onto my Facebook, but when I try to do that it tells me that my Facebook is already linked to another account. How can I transfer accounts?

  • Newbie
  • Hi, I'm just trying to link my Spotify account onto my Facebook, but when I try to do that it tells me that my Facebook is already linked to another account. How can I transfer accounts?
  • kbrooksc
  • Community Legend
  • 86 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 86 Views
  • 1 replies
  • 0 likes

Spotify keeps charging Premium despite cancellation

I cancelled my Premium account but every month Spotify is taking the money but my account only allows the "free" level access.There is no access to the "help" button on the website and no "contact us" button either. Hmmmm......

  • Casual Listener
  • I cancelled my Premium account but every month Spotify is taking the money but my account only allows the "free" level access. There is no access to the "help" button on the website and no "contact ...
  • roger216
  • Casual Listener
  • 90 Views
  • 2 replies
  • 0 likes
  • Account
  • 90 Views
  • 2 replies
  • 0 likes

Holiday premium deal - globe telecom

if i pay for 1 month of premium through globe telecom will i be able to get the holiday premium deal? or do i only get it if i pay through credit card?

  • Newbie
  • if i pay for 1 month of premium through globe telecom will i be able to get the holiday premium deal? or do i only get it if i pay through credit card?
  • adrianvasquez61
  • Newbie
  • 268 Views
  • 1 replies
  • 1 likes
  • 268 Views
  • 1 replies
  • 1 likes

FAQ: Questions and Answers about Spotify

I pay everey month for spotify premium but i have just free! Which started after I had canceled my Facebook profile. What can i do???I have already logged out and logged back in. Have already uninstalled and reinstalled.

  • Newbie
  • I pay everey month for spotify premium but i have just free! W hich started after I had canceled my Facebook profile. What can i do???I have already logged out and logged back in . Have alr...
  • kbrooksc
  • Community Legend
  • 475 Views
  • 1 replies
  • 0 likes
  • Other
  • 475 Views
  • 1 replies
  • 0 likes

double payment

This month ( february) Spotify charged my credit card two times. How can I get my money back?

  • Newbie
  • This month ( february) Spotify charged my credit card two times. How can I get my money back?
  • kbrooksc
  • Community Legend
  • 79 Views
  • 1 replies
  • 0 likes
  • Account
  • 79 Views
  • 1 replies
  • 0 likes

student discount for high school student in Germany

Hi, I attend the Theresien-Gymnasium in Munich in 10th grade and would like to switch to the student discout premium subscription. During the registration for the student discount I got a list with german high schools known to spotify (unidays) but m...

  • Newbie
  • Hi,   I attend the Theresien-Gymnasium in Munich in 10th grade and would like to switch to the student discout premium subscription. During the registration for the student discount I got a li...
  • kbrooksc
  • Community Legend
  • 73 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 73 Views
  • 1 replies
  • 0 likes

Spotify Frustration

I really enjoy my new year long subscription, but I am very annoyed right now with how the login process works. For some reason Spotify forces me to log into facebook in order to use it. Since I don't want to be forced to log in I am trying to find a...

  • Newbie
  • I really enjoy my new year long subscription, but I am very annoyed right now with how the login process works. For some reason Spotify forces me to log into facebook in order to use it. Since I don'...
  • kbrooksc
  • Community Legend
  • 101 Views
  • 1 replies
  • 0 likes
  • Account
  • 101 Views
  • 1 replies
  • 0 likes

I've paid for premium, but it's not applied to my account.

I keep getting a monthly notification from PayPal confirming that I'm paying for premium, but it's not applied to my account.I'm guessing those payments are on a different account, possibly one with an incorrect email as I've never received a receipt...

  • Newbie
  • I keep getting a monthly notification from PayPal confirming that I'm paying for premium, but it's not applied to my account. I'm guessing those payments are on a different account, possibly one w...
  • kbrooksc
  • Community Legend
  • 84 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 84 Views
  • 1 replies
  • 0 likes

Unable to log into app

Hi I have been unable to log into the app on my iPad pro and iPhone. I can log onto my account through safari but the app keeps saying that the login failed and asking if I have an account - I have tried deleting and reloading the app as well as rese...

  • Casual Listener
  • Hi I have been unable to log into the app on my iPad pro and iPhone. I can log onto my account through safari but the app keeps saying that the login failed and asking if I have an account - I have t...
  • Nico
  • Community Legend
  • 103 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 103 Views
  • 3 replies
  • 0 likes

i want my account delted

i just need it delted and i cant figure out how to

  • Visitor
  • i just need it delted and i cant figure out how to
  • Klaudiaaa
  • Newbie
  • 127 Views
  • 2 replies
  • 0 likes
  • Account
  • 127 Views
  • 2 replies
  • 0 likes

Premium enabled in Account Overview but not in App (iOS) or on PC (Windows 10)

Hi, I've got a rather strange problem since last thursday, where Spotify shows that I am premium enable but I can't use it as such in the desktop client nor my moble phone. Screenshot attached - any help?

  • Casual Listener
  • Hi,   I've got a rather strange problem since last thursday, where Spotify shows that I am premium enable but I can't use it as such in the desktop client nor my moble phone.   Screensh...
  • arcas_che
  • Casual Listener
  • 127 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 127 Views
  • 2 replies
  • 0 likes

How can I cancel my premium

Hi,How can I cancel my premium cause i want to try their free trial but they will charged me.. and if i will not cancel it they will charged it to me monthly

  • Newbie
  • Hi, How can I cancel my premium cause i want to try their free trial but they will charged me.. and if i will not cancel it they will charged it to me monthly
  • Dreadlord
  • Community Legend
  • 82 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 82 Views
  • 1 replies
  • 0 likes