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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
82920 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
103741 Views
10 replies
3 likes
I payment applied three times at the same process, in my banck appear 3 payments to spotify, and when I log in to my account looks like a free version not premiun, Please let mw Know how can I get back my money for the others 2 payments and how can I...
I payment applied three times at the same process, in my banck appear 3 payments to spotify, and when I log in to my account looks like a free version not premiun, Please let mw Know how can I get ba...
Roadie
295 Views
1 replies
0 likes
Kan inte byta land på mitt konto FAQ säger att jag skall göra det under premium inställningar men där står det bara att jag har Telia som leverantör hur gör man ?
Kan inte byta land på mitt konto FAQ säger att jag skall göra det under premium inställningar men där står det bara att jag har Telia som leverantör hur gör man ? 🙂
Roadie
991 Views
1 replies
0 likes
Hello, I'm a free user. I need help with my account which i do not understand why the songs in my playlist (or any other playlists) will not stop shuffling until at one point Spotify stops playing at all. Has it been hacked or are there some virus in...
Hello, I'm a free user. I need help with my account which i do not understand why the songs in my playlist (or any other playlists) will not stop shuffling until at one point Spotify stops p...
Casual Listener
580 Views
4 replies
0 likes
Hello there,I'm a student and subscribed to Spotify Premium. I looked at my Paypal today and there was a transaction of 10€ instead of 5€. Do you know why it switched to the higher price and what can I do to switch back to 5€?Thanks a lot
Hello there, I'm a student and subscribed to Spotify Premium. I looked at my Paypal today and there was a transaction of 10€ instead of 5€. Do you know why it switched to the higher price and what c...
Community Legend
333 Views
1 replies
0 likes
Hi there, Lots of email addresses and their passwords for spotify were leaked online today (400+ of them) mine being one of them. My account has now been compromised and the email address has been changed along with the password. As a premium user I ...
Hi there, Lots of email addresses and their passwords for spotify were leaked online today (400+ of them) mine being one of them. My account has now been compromised and the email a...
Roadie
780 Views
6 replies
0 likes
Hi: I am signed up for the family plan and have a couple of questions I could not find on the boards... Under the family plan, how many users can be logged in (or play music) at once?As me as the admin of the group, do i need to send myself a link to...
Hi: I am signed up for the family plan and have a couple of questions I could not find on the boards... Under the family plan, how many users can be logged in (or play music) at on...
Casual Listener
1123 Views
2 replies
0 likes
Hello, I created an account while I was abroad to test out the service. I have moved to Canada recently and am having issues with my account. The country drop down on my profile only have US as an option, I cannot enter a Canadian postal code as it s...
Hello, I created an account while I was abroad to test out the service. I have moved to Canada recently and am having issues with my account. The country drop down on my profile ...
Casual Listener
575 Views
5 replies
0 likes
I've always used my account logging in through facebook but decided to log off on one of my devices yesterday, while logging back in I noticed that the email associated with my account had been changed as well as the password, although my facebook re...
I've always used my account logging in through facebook but decided to log off on one of my devices yesterday, while logging back in I noticed that the email associated with my account had been chang...
Community Legend
697 Views
5 replies
0 likes
Hello! One day I opened my Spotify and all my lists were erased, also someone had added new playlists of musicians who I don't know and were not even in my language. All my account was changed, new friends, new followings... I closed my session on al...
Hello! One day I opened my Spotify and all my lists were erased, also someone had added new playlists of musicians who I don't know and were not even in my language. All my account was c...
Community Legend
291 Views
1 replies
0 likes
I already do the steps to change my country but it doesn't work
I already do the steps to change my country but it doesn't work
Not applicable
328 Views
1 replies
0 likes
When I discovered Spotify has a student discount option, I opted out of auto-renew and waited for my last month of full price premium membership to finish so I could apply for the student price. Last night I tried applying several times on my phone, ...
When I discovered Spotify has a student discount option, I opted out of auto-renew and waited for my last month of full price premium membership to finish so I could apply for the student price. &nb...
Community Legend
260 Views
1 replies
0 likes
Hallo, ich habe für Spotify-Premium bezahlt (mit einer Aufladekarte/Code). Als ich zahlte hieß es 30 Tage kostenlos. Also müsste es mir ja eigentlich erst nach 30 Tagen die Summe von 9.99 berechnen oder? Weil bei meinem Konto steht das mein Premium i...
Hallo, ich habe für Spotify-Premium bezahlt (mit einer Aufladekarte/Code). Als ich zahlte hieß es 30 Tage kostenlos. Also müsste es mir ja eigentlich erst nach 30 Tagen die Summe von 9.99 berechnen o...
Spotify Star
451 Views
1 replies
0 likes
Yesterday I bought a Spotify Gift Card for €30 at an offical shop.Today I tried to redeem this card. It says the code is invalid.I am wondering what to do, since I am sure I can read and I am sure I flll in the right symbols. I have tried it many tim...
Yesterday I bought a Spotify Gift Card for €30 at an offical shop. Today I tried to redeem this card. It says the code is invalid. I am wondering what to do, since I am sure I can read and I am sur...
Not applicable
525 Views
3 replies
0 likes
Hello everyone, I just setup an account with Spotify, but I am unable to login with my username/password. Please advise. Note the following: I DO NOT have a facebook account so that is not the issueNo firewall settings on my laptop (or my phone)I sig...
Hello everyone, I just setup an account with Spotify, but I am unable to login with my username/password. Please advise. Note the following: I DO NOT have a facebook acc...
Spotify Star
960 Views
11 replies
0 likes
Hola. Tal día como hoy nació mi hijo y durante el parto estuvimos escuchando la playlist de Café y Libros. El caso es que la lista se ha ido actualizando con el tiempo y nos gustaría tener la que estaba programada en el mes de mayo del año pasado. ¿E...
Hola. Tal día como hoy nació mi hijo y durante el parto estuvimos escuchando la playlist de Café y Libros. El caso es que la lista se ha ido actualizando con el tiempo y nos gustaría tener l...
339 Views
0 replies
1 likes
I have tried turning it off and on again - I have tried soft reset and I've tried signing out of itunes and signing back in again. In the app store, I tap the cloud button and it goes to the download circle for less than a second before turnign back ...
I have tried turning it off and on again - I have tried soft reset and I've tried signing out of itunes and signing back in again. In the app store, I tap the cloud button and it goes to the download...
Newbie
393 Views
2 replies
0 likes
https://open.spotify.com/user/11175748072 My profile is here, I think I'm little bit bugged What should I'm gonna do?
https://open.spotify.com/user/11175748072 My profile is here, I think I'm little bit bugged 😛 What should I'm gonna do?
Spotify Star
232 Views
1 replies
0 likes
My account has been hacked. My account details shows an email address that I do not recognise, so I am unable to change the email address as the password has also changed!I went through the get help and sent my question/problem but the message said t...
My account has been hacked. My account details shows an email address that I do not recognise, so I am unable to change the email address as the password has also changed! I went through the get h...
Community Legend
697 Views
5 replies
0 likes
Hey, I'm having some problems with my Premium payment since last month. When I try to get Premium again it shows that's something wrong with my personal data and thats nothing wrong with it. What should I do?
Hey, I'm having some problems with my Premium payment since last month. When I try to get Premium again it shows that's something wrong with my personal data and thats nothing wrong with it. What sho...
Spotify Star
202 Views
1 replies
0 likes
Hi, I live and work in Czech republic but our office is connected either through UK or Germany - so our IP address is recognized either as a UK or Germany based IP. Was wondering if I can expect issues if I upgrade to Premuim as a customer from Czech...
Hi, I live and work in Czech republic but our office is connected either through UK or Germany - so our IP address is recognized either as a UK or Germany based IP. Was wonderi...
Spotify Star
323 Views
1 replies
0 likes
