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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I added two members to my Family plan. My wife hardly uses it so I need to reduce to just one. I could only remove her from the members list but I guess I'll continue to be charged. How do I ensure I will be charged only for one family member and not...
My Premium account is hacked by the others, or I don't know why they can change my email address & pw too.I only can post this "MayDay MayDay" message though Facebook login.I have sent lots of email to spotify and contact form, but did not get any re...
So some lovely individual has hacked & hijacked! my account, theyve changed the email address and password so im stuck and cant get them off! Ive sent a couple of forms in to explain the problem as the email is going to go through to the hacker lovel...
Hello, This morning i woke up with my whole Spotify library deleted. There's absolutely no more music, as if i was starting with a new account. I didn't do anything special.. I've got the same problem on my laptop & iPhone. Everything has just disapp...
HelloI've recently logged out of my spotify account and logged back in and found that I no longer have my premium account. I am still paying for spotify and don't have any other accounts. I don't want to pay again for spotify premium and be charged t...
If I do the free 30 day trial, can I still do the discounted student plan if I decide to keep it? Or by choosing the free 30 day trial do I automatically have to stick to a $9.99/mo plan?
Hello! So I got a gift card for 10 € on spotify. Now of course I want to get the most out of it.Then I learn that its not compatable to my student discount.And then I see when I activated it that I just have blown out 10 € for one month spotify premi...
I recently tried to upgrade my subscription to free on Spotify, but I was charged for a account in New York for $4.99. My account is still not premium. Please help.
After purchasing a new iPhone with my backed up Spotify, I have tried to log in to my premium account and it states I cannot use Spotify abroad. Doesn't make sense for two reasons I pay for a premium account (have done for years), and I'm still in my...
I am no longer a student and need to update my payment details, but for some reason it will not let me update my details without also verifying that I am still a student, which I am not. I no longer need the student discount and just want to TURN IT ...
Hi, I avail of the premium account and I was charge of the promo. My question is how come I'm still on my free trial and I can still see the Upgrade to Premium at the top right of my board.? I don't get it. Trie d looging out and in in your suggestio...
Is it permanent until we cancel the Spotify premium family pack or is it like one of those offers that only last for two months or so?
Well look at me, I'm late to the party, a rather infuriating one might I add.Today I woke up after a long week of work and overtime to get home and find I had to login again to spotify. Was fine, I log in with facebook so I got in easily without any ...
Have by mistake downloaded the app charged to my visa acct and want to reverse it
I use my facebook email to login to Spotify. So... I know my username and password are right. However, my Spotify client says "login failed" the username or password is incorrect. When I click on forgot password and enter my email, it says "The usern...
My Spotify logged out and when I tried logging back in it said "can only use Spotify abroad for 14 days" everything as far as costumer support is in a different language and I cannot change it.
Hello, I just created a new premium spotify account and spent a while creating some new playlists. I decided I wanted to link it to my facebook page, but apparently i already created a spotify account on my facebook 4 years ago. I cannot link my new ...
Hi, I'm from belgium. I want to change my tax number, but I don't seem to find that option...
hello guysim paying for premium through vodafone but want to change to a direct payment so i can do a family subscription, however vodafone is not showing this on my bill so i cant cancel through them, if i cancel my account with spotify then reopen ...
Como pueden darme un reembolso