Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Check out the family help guide here:
https://support.spotify.com/learn-more/guides/#!/article/spotify-family
Also check out this thread for information:
https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Spotify-Family-Q-amp-A/td-p/988520
I added my wife thinking she would like spotify because i use it a lot. She just doesn't use it. I am trying to remove her but according to the policy it sounds like once i go to family plan i am stuck with the 15.99 and can't go back to just me as a user. This will cause me to terminate my use of spotify because i don't mind paying 9.99 a month but paying for another user is bullshet.
Hey @1238305932
You will first need to cancel the family plan, and then resubscribe to the regular premium. Then on the next billing cycle it will be 9.99 for just one user.
See the family help guide for more information:
https://support.spotify.com/learn-more/guides/#!/article/spotify-family
Subscription page:
https://www.spotify.com/account/subscription/
To switch from a '+2 Family Member' plan to a '+1 Family Member' plan, follow this simple and intuitive 10-step plan to success;
1. Go to 'Manage Family'.
2. Realize you can't actually do anything to actually remove someone.
3. Completely and utterly cancel your membership.
4. Re-subscribe as a Spotify Premium member without a family plan.
5. Go to 'Manage Family'
6. Realize you still can't actually do anything to remove someone, even though you have cancelled your family membership, because the billing cycle has not finished.
7. Wait for your billing cycle to end and for your family member's Spotify to suddenly stop working.
8. Re-subscribe to Spotify Family (+1).
9. Send your now un-subscribed family member an invitation to join your Spotify Family.
10. Enjoy!
lolz!!
Yeah. Love their simplicity of this. I upgraded to a +2 by accident because....well, it's just so easy and fun to do. Now I'm in the same situation
Really hesitant to do the '10 step plan to happiness' because I don't trust them not to kill my playlists. Apparently they're working on a fix for this now so I might just wait a month or so to see if they sort it out properly first.
Amazing how they didnt think of this before!!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…