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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
555096 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131324 Views
74 replies
12 likes
Hellow 3 days ago my account was hacked, I sent several messages to you, but I didn't get any help, my e-mail and my pw was changed(claraeliashuerta@outlook.es),
Hellow 3 days ago my account was hacked, I sent several messages to you, but I didn't get a...
Community Legend
186 Views
1 replies
0 likes
Hey guys, Today I bought a premium account for Spotify, but one thing isn't clear for me.What is Spotify's period of notice? Can you stop your premium account one day before the new month or should you have 3 weeks between it or...?If anyone could he...
Hey guys, Today I bought a premium account for Spotify, but one thing isn't clear for me. What is Spotify's period of notice? Can you stop your premium account one day before the new month ...
Community Legend
4220 Views
2 replies
0 likes
I recently checked my bank statement and it appears that I pay for Spotify twice a month. How can this be fixed?
I recently checked my bank statement and it appears that I pay for Spotify twice a month. How can this be fixed?
Community Legend
310 Views
1 replies
0 likes
I got a new account but tried to use my same credit card. I tried for the 3 month for 99 cents, and when i had put all my info in, it said i already had that offer and i couldnt get it. Well it said its pending to charge me in my bank account twice f...
I got a new account but tried to use my same credit card. I tried for the 3 month for 99 cents, and when i had put all my info in, it said i already had that offer and i couldnt get it. Well it said ...
Not applicable
174 Views
1 replies
0 likes
HiSo my question is a bit more complicated, but I will try and do my best, and just write me any follow up questions if any should surface.So here goes:Today I wanted to add my dad to my Spotify account, by simply adding a new member to my Family pla...
Hi So my question is a bit more complicated, but I will try and do my best, and just write me any follow up questions if any should surface. So here goes: Today I wanted to add my dad to my Sp...
Community Legend
512 Views
3 replies
0 likes
Estimados: El día de hoy en la mañana me llego un mensaje por la oferta de Spotify 3 meses por $290. Ingrese a mi cuenta y al momento de realizar la suscripción me aparece un aviso: "Parece que ya has utilizado esta promoción". Para mi eso quiere dec...
Estimados: El día de hoy en la mañana me llego un mensaje por la oferta de Spotify 3 meses por $290. Ingrese a mi cuenta y al momento de realizar la suscripción me aparece un av...
Community Legend
373 Views
1 replies
0 likes
I tried to sign up for spoti today for the first time and found out that someone has an account using my email already. I want it deleted so that I can open my own account. I find that this is fraudulent use of my email. Sent a request using the norm...
I tried to sign up for spoti today for the first time and found out that someone has an account using my email already. I want it deleted so that I can open my own account. I find that this is fraudu...
Spotify Star
343 Views
1 replies
0 likes
I had to create this account because my original premium account "fatalaid" was hacked into 3 days ago....and I still don't have access to it. Why? All because the hacker changed the email address, which essentially locks me out of my own account - w...
I had to create this account because my original premium account "fatalaid" was hacked into 3 days ago....and I still don't have access to it. Why? All because the hacker changed the email addre...
Regular
2414 Views
15 replies
5 likes
I would like to delete this account. I've made it by a mistake(logging in with facebook) and I'm using another account and I would like to connect my FB account on my another account.
I would like to delete this account. I've made it by a mistake(logging in with facebook) and I'm using another account and I would like to connect my FB account on my another account.
Community Legend
210 Views
1 replies
0 likes
Hi,I don't really want an account anymore. How do I delete it?
Hi, I don't really want an account anymore. How do I delete it?
Community Legend
281 Views
1 replies
1 likes
Hey i bought a premium card for one month and you advertised i would get an extra 30 days for free however i dis not, whats the deal
Hey i bought a premium card for one month and you advertised i would get an extra 30 days for free however i dis not, whats the deal
Roadie
232 Views
1 replies
0 likes
How do I get my discount if I've already been paying the 999 a month?
How do I get my discount if I've already been paying the 999 a month?
Community Legend
259 Views
1 replies
0 likes
I cancelled my subscription on 3/12/2016 and received an email confirming the cancellation. The website also confirmed that by show that "Your Premium subscription will end on 4/11/16" under account overview. However, today I was charged $9.99 for th...
I cancelled my subscription on 3/12/2016 and received an email confirming the cancellation. The website also confirmed that by show that "Your Premium subscription will end on 4/11/16" under account ...
Not applicable
677 Views
5 replies
0 likes
Hi, I joined spotify 6 hours ago and decided to use the offer of 3 months of premium subscription for 0.99€. I have done the payment (it is reflected in my bank account) but spotify stil says that I'm not premium. As I said, the payment is done and r...
Hi, I joined spotify 6 hours ago and decided to use the offer of 3 months of premium subscription for 0.99€. I have done the payment (it is reflected in my bank account) but spotify stil say...
Newbie
374 Views
4 replies
0 likes
There was this offer back in April where you could get 3 Months of Premium Subscription then it'll be P129/month. (Got this offer on Facebook ads) I subscribed 27th of April, today, I got an email saying that my subscription will end on 27th of May. ...
There was this offer back in April where you could get 3 Months of Premium Subscription then it'll be P129/month. (Got this offer on Facebook ads) I subscribed 27th of April, today, I got a...
Casual Listener
314 Views
2 replies
1 likes
I experienced that the cancel subscription function doesn't work if your account uses really long, really complex passwords.(such as: V^EJW%|n7Bs?~!ip]vnGllfCPv[A/N7N or _MTjD#aXkQMF_>wrjmQfHmJzg9OlpCvlpg"FW8("xxhdQkeWiBt!RccGxqB`fDyO - These are not...
I experienced that the cancel subscription function doesn't work if your account uses really long, really complex passwords. (such as: V^EJW%|n7Bs?~!ip]vnGllfCPv[A/N7N or _MTjD#aXkQMF_>...
181 Views
0 replies
0 likes
Hola, quisiera que me ayudaran a borrar mi cuenta ya que no tengo interés en el servicio, además de las constantes interrupciones, los cuelgues, la falta de artistas por ser "poco conocidos" y otros temas personales, me interesaría si pudiera control...
Hola, quisiera que me ayudaran a borrar mi cuenta ya que no tengo interés en el servicio, además de las constantes interrupciones, los cuelgues, la falta de artistas por ser "poco conocidos" y otros ...
Not applicable
1203 Views
2 replies
2 likes
I paid 99p with PayPal to get three months on my new account. The money has came off my account, but i have no premium on any of my accounts, I have checked them all. I have went through each tip on the Spotify website, and my issue still isn't fixed...
I paid 99p with PayPal to get three months on my new account. The money has came off my account, but i have no premium on any of my accounts, I have checked them all. I have went through each tip on ...
Casual Listener
228 Views
1 replies
0 likes
I live in the Philippines and I have a mobile plan with Globe Telecom. Part of my plan is a free Premium Spotify subscription which is linked to my Facebook account. My concern is, how can I unlink my Facebook account from Spotify without compromisin...
I live in the Philippines and I have a mobile plan with Globe Telecom. Part of my plan is a free Premium Spotify subscription which is linked to my Facebook account. My concern is, how can I unlink m...
162 Views
0 replies
0 likes
Hi, Spotify fails to renew my subscription. It has done so the last six months (at least). I choose to update payment details, enter the same card againg, and the payment goes through. Next month, the problem returns. What is going on? Regards,Erik
Hi, Spotify fails to renew my subscription. It has done so the last six months (at least). I choose to update payment details, enter the same card againg, and the payment goes through. Next ...
Newbie
255 Views
1 replies
0 likes
