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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080967 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080967 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50024 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50024 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146537 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146537 Views
  • 4840 replies
  • 118 likes

Premium Spotify acct through sprint

I got my premium Spotify acct through sprint and I have another phone with T-Mobile but when I sign in on the T-Mobile for my Spotify acct is the free version,why?

  • Newbie
  • I got my premium Spotify acct through sprint and I have another phone with T-Mobile but when I sign in on the T-Mobile for my Spotify acct is the free version,why?
  • Jason
  • Spotify Legend
  • 91 Views
  • 1 replies
  • 0 likes
  • Premium
  • 91 Views
  • 1 replies
  • 0 likes

Premium

At first I thought there was an issue with my card because there had been trouble with that card but then I got a new card today and it wasn't working. I keep trying and trying and literally nothing is working I don't know what to do.

  • Newbie
  • At first I thought there was an issue with my card because there had been trouble with that card but then I got a new card today and it wasn't working. I keep trying and trying and literally nothing ...
  • Bittencourt
  • Spotify Star
  • 42 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 42 Views
  • 1 replies
  • 0 likes

password confusion/missing playlists

So recently I updated the Spotify app on my iPhone, and now I can't find any of my playlists under "playlists" on the phone. They're there on my Spotify on my Mac, but when I'm on my phone and try to add music to my playlists I'm told they don't exis...

  • Casual Listener
  • So recently I updated the Spotify app on my iPhone, and now I can't find any of my playlists under "playlists" on the phone. They're there on my Spotify on my Mac, but when I'm on my phone and try to...
  • Bittencourt
  • Spotify Star
  • 73 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 73 Views
  • 3 replies
  • 0 likes

Can't change account from US

I am unable to change my account from US. I have never used a US account and it seems to be the only option in the dropdown? Can you please reset to Canada

  • Newbie
  • I am unable to change my account from US. I have never used a US account and it seems to be the only option in the dropdown? Can you please reset to Canada
  • Bittencourt
  • Spotify Star
  • 70 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Subscription
  • 70 Views
  • 1 replies
  • 1 likes

Can't log in to app

Can't log in to the app because the email I use was used to sign in with an old Facebook account.What should I do, this is so annoying

  • Casual Listener
  • Can't log in to the app because the email I use was used to sign in with an old Facebook account. What should I do, this is so annoying
  • dylanbarnes75
  • Casual Listener
  • 72 Views
  • 2 replies
  • 0 likes
  • Login
  • 72 Views
  • 2 replies
  • 0 likes

Implemented ideas and updates

Hey, everyone. I have a question, about the application updates, in reference, to our ideas. I noticed, that someone's idea status is posted, as "implemented". (https://community.spotify.com/t5/Implemented-Ideas/Shuffle-all-music-on-mobile-device/idi...

  • Roadie
  • Hey, everyone.   I have a question, about the application updates, in reference, to our ideas. I noticed, that someone's idea status is posted, as "implemented". (https://community.spotify.com...
  • 86 Views
  • 0 replies
  • 1 likes
  • Account
    Other
  • 86 Views
  • 0 replies
  • 1 likes

Error message when I try to set password

I am trying to set a device password so my spotify premium account will work without facebook. I follow the link and the email and delete it tells me there is an error without an explanation or a link for help. I am about to just cancel spotify all t...

  • Newbie
  • I am trying to set a device password so my spotify premium account will work without facebook. I follow the link and the email and delete it tells me there is an error without an explanation or a lin...
  • Bittencourt
  • Spotify Star
  • 131 Views
  • 4 replies
  • 0 likes
  • Premium
  • 131 Views
  • 4 replies
  • 0 likes

'protect your selfie' commercial

Did anyone find this commercial very noisy and annoying? Please don't play noise for listeners !

  • Newbie
  • Did anyone find this commercial very noisy and annoying? Please don't play noise for listeners !
  • megzfultz
  • Newbie
  • 2186 Views
  • 3 replies
  • 12 likes
  • Other
  • 2186 Views
  • 3 replies
  • 12 likes

Payed the December's 3 months premium for $99MXN offer, but today I'm no longer premium

I already have used a December's promotion in the 2014 and this year it showed that I could use the 3mo. for $99MXN and took the oportunity.Now, one month later, I'm a free subscriptor again.

  • Music Fan
  • I already have used a December's promotion in the 2014 and this year it showed that I could use the 3mo. for $99MXN and took the oportunity. Now, one month later, I'm a free subscriptor again. &n...
  • 189 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 189 Views
  • 0 replies
  • 0 likes

Can't play Current Track

I have Spotify Premium and am running OSX El Captiain. Every time i click on a searched song, playlist, you name it it will not play. No sound. Nothing. It doesn't matter if I have local files...(which I don't) I don't have any playlists. Yes, I am c...

  • Newbie
  • I have Spotify Premium and am running OSX El Captiain. Every time i click on a searched song, playlist, you name it it will not play. No sound. Nothing. It doesn't matter if I have local files...(whi...
  • aaronrgray
  • Newbie
  • 111 Views
  • 2 replies
  • 1 likes
  • Premium
  • 111 Views
  • 2 replies
  • 1 likes

I'm being overcharged, again.

So i signed up for the 99p deal for three months not that long ago (Just before christmas) All was well, and i thought i was getting a good deal until i received my bank statement, and i was charged £9.99 I am a student and before signing up to the 9...

  • Casual Listener
  • So i signed up for the 99p deal for three months not that long ago (Just before christmas)  All was well, and i thought i was getting a good deal until i received my bank statement, and i was c...
  • ZakDendy
  • Casual Listener
  • 85 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 85 Views
  • 2 replies
  • 0 likes

Family - can't choose plan type?

Hi - am trying to upgrade to a family plan but when I click on the "upgrade" link it takes me to a payment page to sign up for premium with no plan options. I already have premium and am logged in. Does family plan not exist in Canada yet?

  • Newbie
  • Hi - am trying to upgrade to a family plan but when I click on the "upgrade" link it takes me to a payment page to sign up for premium with no plan options.   I already have premium and am log...
  • Cylac
  • Gig Goer
  • 312 Views
  • 7 replies
  • 0 likes
  • Account
    Subscription
  • 312 Views
  • 7 replies
  • 0 likes

My Account Hacked

Hi i have an account " and someone hacked my account and changed my email and password. I got the following email in Greek: Γεια χαρά. Εδώ Spotify.Θέλαμε να σε ενημερώσουμε ότι η διεύθυνση email στο λογαριασμό σου στο Spotify άλλαξε πρόσφατα.Η προηγο...

  • Regular
  • Hi i have an account " and someone hacked my account and changed my email and password. I got the following email in Greek:   Γεια χαρά. Εδώ Spotify. Θέλαμε να σε ενημερώσουμε ότι η διεύθυνση...
  • OviiiOne
  • Community Legend
  • 147 Views
  • 3 replies
  • 0 likes
  • Account
  • 147 Views
  • 3 replies
  • 0 likes

Facebook friend

Hi Everybody, Here's my problem, I have (by mistake) unchecked the "share friend option " in the facebook Spotify application : Since there the unchecked option has juste disapeared and I can't get it back !The checkbox is juste missing... And I Can'...

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  • Casual Listener
  • Hi Everybody,   Here's my problem, I have (by mistake) unchecked the "share friend option " in the facebook  Spotify application :  Since there the unchecked option has j...
  • 129 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Other
  • 129 Views
  • 0 replies
  • 0 likes

Changing Country from US to CAN bug

When I try to change my country of residence from US to Canada, the process never succeeds. I suspect it has to do with the fact that it is automatically selecting Euros (which is not the right currency for Canada): Change payment details9.99 EUR + t...

  • Casual Listener
  • When I try to change my country of residence from US to Canada, the process never succeeds.   I suspect it has to do with the fact that it is automatically selecting Euros (which is not t...
  • OviiiOne
  • Community Legend
  • 132 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 132 Views
  • 3 replies
  • 0 likes

Contact Form Link is Broken - need email address released

I created my Spotify account using Facebook, but now I need to disconnect my Facebook and Spotify accounts, as I am planning to deactivate my Facebook permanently.I could create a new account, but I only have one email address, and I am not intereste...

  • Visitor
  • I created my Spotify account using Facebook, but now I need to disconnect my Facebook and Spotify accounts, as I am planning to deactivate my Facebook permanently. I could create a new account, bu...
  • user-removed
  • Not applicable
  • 264 Views
  • 2 replies
  • 0 likes
  • Account
  • 264 Views
  • 2 replies
  • 0 likes

Premium is not working (HELP!!)

I purchased premium threw iTunes and now when I go on Spotify it's showing they I have the free version

  • Visitor
  • I purchased premium threw iTunes and now when I go on Spotify it's showing they I have the free version
  • KatesHere
  • Community Legend
  • 90 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 90 Views
  • 1 replies
  • 0 likes

Spotify devices

Hi so I'm with Rogers and got the Spotify offer that lets me use Spotify premium on 3 devices. My two daughters are using it with me but when we try to listen to our music someone's will stop and only play on of the devices. Is there a way we can all...

  • Newbie
  • Hi so I'm with Rogers and got the Spotify offer that lets me use Spotify premium on 3 devices. My two daughters are using it with me but when we try to listen to our music someone's will stop and onl...
  • uberpinscher
  • Newbie
  • 137 Views
  • 2 replies
  • 0 likes
  • Premium
  • 137 Views
  • 2 replies
  • 0 likes

Solved!! Premium account but can't play songs offline

Yeah so I bought premium for my account recently... When I tried to play a song offline on my computer today it came up and said "This action is not possible in offline mode"... Did I misunderstand something when I read the following on the "company'...

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  • Casual Listener
  • Yeah so I bought premium for my account recently...  When I tried to play a song offline on my computer today it came up and said "This action is not possible in offline mode"...   Did ...
  • mlemoine77
  • Newbie
  • 3239 Views
  • 4 replies
  • 0 likes
  • Premium
  • 3239 Views
  • 4 replies
  • 0 likes

Can't log in via Facebook

Hi, I can't log in via facebook on Desktop spotify anymore. Never had any issues, now when I open Spotify and click Log in via acebook (don't know why it logged me out) it takes me to an internet explorer page to log in, blurgh. If it's being nice I ...

  • Newbie
  • Hi, I can't log in via facebook on Desktop spotify anymore. Never had any issues, now when I open Spotify and click Log in via acebook (don't know why it logged me out) it takes me to an internet e...
  • Ifolud
  • Newbie
  • 4470 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 4470 Views
  • 3 replies
  • 0 likes