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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1576 Views
  • 0 replies
  • 7 likes
  • Security
  • 1576 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445690 Views
  • 970 replies
  • 108 likes
  • Account
  • 445690 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198962 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198962 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108227 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108227 Views
  • 70 replies
  • 11 likes

"Dieser Premium Code ist leider nicht gültig" Sollte er aber.

Hallo, ich habe mir um halb 10 bei Müller eine Premium Giftcard gekauft, für 10€, zuhause den Code eingegeben und es erscheint die oben genannte Fehlermeldung. Mehrmals eingegeben, nichts funktioniert. Der Code ist auch richtig eingeben, mehrmals gec...

  • Casual Listener
  • Hallo, ich habe mir um halb 10 bei Müller eine Premium Giftcard gekauft, für 10€, zuhause den Code eingegeben und es erscheint die oben genannte Fehlermeldung. Mehrmals eingegeben, nichts funktionier...
  • daniel_denk
  • Newbie
  • 1082 Views
  • 7 replies
  • 0 likes
  • Premium
    Subscription
  • 1082 Views
  • 7 replies
  • 0 likes

Facebook Login Doesn't work

I used to always log into Spotify using my facebook Account. However, now it suddenly says there is no spotify account attached to my facebook. I have tried removing Spotify from FB and then adding it again, reinstalling it on my PC and logging in wi...

  • Casual Listener
  • I used to always log into Spotify using my facebook Account. However, now it suddenly says there is no spotify account attached to my facebook. I have tried removing Spotify from FB and then adding i...
  • Nico
  • Community Legend
  • 397 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
  • 397 Views
  • 4 replies
  • 0 likes

Bought premium for 3 months but the code doesn't work

I bought a 3 month subscription with the internet bank, but when I try to redeem the code it doesn't work. There is a message that I should contact the support. How do I solve this?

  • Newbie
  • I bought a 3 month subscription with the internet bank, but when I try to redeem the code it doesn't work. There is a message that I should contact the support. How do I solve this?
  • Mondoria
  • Casual Listener
  • 213 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 213 Views
  • 2 replies
  • 0 likes

Wrong Code

Hey Listeners, recently I bought a 3 Month Spotify Gift Card. I tried to redeem it, but apparently the code isnt valid. What should I do? Thanks

  • Casual Listener
  • Hey Listeners,   recently I bought a 3 Month Spotify Gift Card. I tried to redeem it, but apparently the code isnt valid. What should I do?   Thanks
  • 109 Views
  • 0 replies
  • 0 likes
  • Premium
  • 109 Views
  • 0 replies
  • 0 likes

Double charged

I was charges twice for one subscription. On the same day 5/9/16 two $9.99 charges 4 hours apart. I have tried emailing them, with no response and I only have 1 account. Do I need to go dispute the charges? I have since cancelled my subscription.

  • Newbie
  • I was charges twice for one subscription. On the same day 5/9/16 two $9.99 charges 4 hours apart. I have tried emailing them, with no response and I only have 1 account. Do I need to go dispute the c...
  • 176 Views
  • 0 replies
  • 0 likes
  • Account
  • 176 Views
  • 0 replies
  • 0 likes

Delete email address

Hi! Is it possible for you to delete my account for me to start again? I cant take advantage of the free Spotify from my provider because of my email address.

  • Newbie
  • Hi! Is it possible for you to delete my account for me to start again? I cant take advantage of the free Spotify from my provider because of my email address.
  • 250 Views
  • 0 replies
  • 0 likes
  • Account
  • 250 Views
  • 0 replies
  • 0 likes

Linking Facebook to ACTIVE account.

My active account is this one: xbeautymarvelsx along with my gmail address.My Facebook has it's own account using my aol address. I have already UN-synced my facebook from the aol account, and disabled/deleted it.I then went on my active account and ...

  • Visitor
  • My active account is this one: xbeautymarvelsx along with my gmail address. My Facebook has it's own account using my aol address. I have already UN-synced my facebook from the aol account, and disa...
  • user-removed
  • Not applicable
  • 227 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 227 Views
  • 2 replies
  • 0 likes

All my playlists are dissapear.

All my playlists are dissapear somewhere. I can see those my in mobile, but pc software they are gone.Can someone help me?Here is couple screenshots. http://imgur.com/tl7xg7Vhttp://imgur.com/kCaBukF

  • Newbie
  • All my playlists are dissapear somewhere. I can see those my in mobile, but pc software they are gone. Can someone help me? Here is couple screenshots.   http://imgur.com/tl7xg7V http://img...
  • Nico
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Other
  • 149 Views
  • 1 replies
  • 0 likes

Lost premium subscription, although https://www.spotify.com/se/account/says i have premium

Hello!Today it appears as if i have lost my premium subscription On https://www.spotify.com/se/account/subscription/ it says that I have Premium and that I will be charged 99 SEK today (May 9:th) but I dont have Premium on any of my devices.I have up...

  • Casual Listener
  • Hello! Today it appears as if i have lost my premium subscription 😕 On https://www.spotify.com/se/account/subscription/ it says that I have Premium and that I will be charg...
  • TheGrandmother
  • Casual Listener
  • 314 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 314 Views
  • 4 replies
  • 0 likes

Solved!! Payed premium on old e-mail, but it was suppose to go to actual account

I payed a 3 month subscription on my old e-mail, but it was supposed to go to the new account that is linked to the same facebook that I had when I signed up, now my account is still free. I haven't found any way to live chat or open a ticket to solv...

  • Casual Listener
  • I payed a 3 month subscription on my old e-mail, but it was supposed to go to the new account that is linked to the same facebook that I had when I signed up, now my account is still free.   I...
  • hipnos114
  • Casual Listener
  • 397 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
  • 397 Views
  • 3 replies
  • 0 likes

Being Charged for account, that I don't have

Hi, Im being charged for a spotify premium account that I dont have. I have a receipt for spotify, that was sent to my email, so the transaction clearly went through. But on the subscription page on my account, it shows nothing. When I do the "redown...

  • Newbie
  • Hi, Im being charged for a spotify premium account that I dont have. I have a receipt for spotify, that was sent to my email, so the transaction clearly went through. But on the subscription page on ...
  • 131 Views
  • 0 replies
  • 0 likes
  • Account
  • 131 Views
  • 0 replies
  • 0 likes

Starbucks Trial offer

Spotify Team, Okay so here's the deal, I was just sent an link from the good folks at Starbucks Coffee for a 3 month free premium subscription to your service, I followed the signing up process entered my info but when I clicked done it said I signed...

  • Newbie
  • Spotify Team,                        Okay so here's the deal, I was just sent an link ...
  • 153 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 153 Views
  • 0 replies
  • 0 likes

Retry payment on same card

Hi, I got a message that a payment was denied. It was due to timing and miscalculation when moving funds around in my bank. The funds are there as of a few days ago, which means the payment will go through this time. However, I'm showing that there w...

  • Regular
  • Hi,   I got a message that a payment was denied. It was due to timing and miscalculation when moving funds around in my bank. The funds are there as of a few days ago, which means the payment ...
  • 4247 Views
  • 0 replies
  • 65 likes
  • Account
    Premium
    Subscription
  • 4247 Views
  • 0 replies
  • 65 likes

I switched phones now my playlists are gone!

I recently switched phones same carrier. I downloaded Spotify tried to log in but forgot my user name and password. So I was able to login through Facebook but it shows my account on free and my playlists are gone. I've been paying for premium and I ...

  • Newbie
  • I recently switched phones same carrier. I downloaded Spotify tried to log in but forgot my user name and password. So I was able to login through Facebook but it shows my account on free and my play...
  • user-removed
  • Not applicable
  • 141 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 141 Views
  • 1 replies
  • 0 likes

Change Country

At my account details, there a country selected which is not my country but I'm unable to change it because it's the only country in the list. All payments are show as "Kr" instead of Euro.

  • Visitor
  • At my account details, there a country selected which is not my country but I'm unable to change it because it's the only country in the list. All payments are show as "Kr" instead of Euro.
  • user-removed
  • Not applicable
  • 222 Views
  • 4 replies
  • 0 likes
  • Account
  • 222 Views
  • 4 replies
  • 0 likes

How to delete recovered Playlist finally?

Hi, i want to delete my Playlist that i have deleted from Spotify and there are now in the recovered Playlists finally. I can't find anything that i can do this. Maybe somebody here can help me. I know maybe it's sounds funny but i wan't that my dele...

  • Casual Listener
  • Hi,   i want to delete my Playlist that i have deleted from Spotify and there are now in the recovered Playlists finally.   I can't find anything that i can do this. Maybe somebody here...
  • MicroDanger
  • Newbie
  • 6085 Views
  • 4 replies
  • 1 likes
  • Account
  • 6085 Views
  • 4 replies
  • 1 likes

Solved!! Premium Trial not loading

I got a Starbucks offer to try three free months of Premium, but when I try, the "Start Trial" page doesn't load correctly. Everything loads except something having to do with payment, which means I can't click the "Start trial" button, since there's...

  • Casual Listener
  • I got a Starbucks offer to try three free months of Premium, but when I try, the "Start Trial" page doesn't load correctly.  Everything loads except something having to do with payment, which me...
  • user-removed
  • Not applicable
  • 426 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 426 Views
  • 3 replies
  • 0 likes

Changing Country Issues

I recently moved from Ireland to the USA and tried changing my premium subscription to a USA one to no avail. I was not able to change my payment method to a US card, nor was I able to change the country in my profile - it was grayed out. After follo...

  • Newbie
  • I recently moved from Ireland to the USA and tried changing my premium subscription to a USA one to no avail.  I was not able to change my payment method to a US card, nor was I able to change t...
  • user-removed
  • Not applicable
  • 129 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 129 Views
  • 1 replies
  • 0 likes

Spotify deactivated my account

Spotify deactivated my old facebook generated spotify account i want my old account back it had all of my music i had to make a whole new account i just want to conect to my facebook account and listen to my music thats what i paid for!!!

  • Newbie
  • Spotify deactivated my old facebook generated spotify account i want my old account back it had all of my music i had to make a whole new account i just want to conect to my facebook account and list...
  • user-removed
  • Not applicable
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
  • 153 Views
  • 1 replies
  • 0 likes

Please delete account

I just got an email thanking me for my subscription to your website. The problem being I have never been on your site before. I was able to get in by using the password reset and cancel the subscription. I would like the entire account deletedboth co...

  • Casual Listener
  • I just got an email thanking me for my subscription to your website. The problem being I have never been on your site before. I was able to get in by using the password reset and cancel the subs...
  • Maxim
  • Spotify Star
  • 263 Views
  • 3 replies
  • 0 likes
  • Account
  • 263 Views
  • 3 replies
  • 0 likes