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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76436 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94275 Views
9 replies
2 likes
My spotify account is connected to facebook, and I want to creat an user and a password. When I click the link I received to create a password, and try to do it, none of the passwords I choose work. What can I do?
My spotify account is connected to facebook, and I want to creat an user and a password. When I click the link I received to create a password, and try to do it, none of the passwords I choose w...
Community Legend
240 Views
1 replies
0 likes
My email addressed was changed by someone in Russia. I'm based in Singapore and am logged in via Facebook. I now cannot change the email address back, nor can I access the password. I'm on a Premium account and am worried that my payment details coul...
My email addressed was changed by someone in Russia. I'm based in Singapore and am logged in via Facebook. I now cannot change the email address back, nor can I access the password. I'm on a Premium ...
Community Legend
784 Views
1 replies
1 likes
When I try to continue my subscription, I was prompt with an error. "Oops! Something went wrong, please try again or check out our testing help area"
When I try to continue my subscription, I was prompt with an error. "Oops! Something went wrong, please try again or check out our testing help area"
Community Legend
257 Views
1 replies
0 likes
So when Spotify had their 99 cents 3 months New Year's deal, I used my $30 gift card to pay for it. The 3 months are ovbiously up by now, and there is definitley more money on my gift card since I only paid 99 cents. I although, cannot seem to use th...
So when Spotify had their 99 cents 3 months New Year's deal, I used my $30 gift card to pay for it. The 3 months are ovbiously up by now, and there is definitley more money on my gift card since I on...
Casual Listener
375 Views
4 replies
0 likes
Yesterday I tried get the student discount and upon realizing that my school was not listed I did not go through with the transaction. However, I was still charged $4.99 yet my spotify still shows that I need to "update my payment method". I would li...
Yesterday I tried get the student discount and upon realizing that my school was not listed I did not go through with the transaction. However, I was still charged $4.99 yet my spotify still shows th...
Community Legend
209 Views
1 replies
0 likes
I have already received confirmation of payment by e-mail, have followed the steps of the manual several times, however the account not upgrade to premium, what should I do ???
I have already received confirmation of payment by e-mail, have followed the steps of the manual several times, however the account not upgrade to premium, what should I do ???
Casual Listener
534 Views
6 replies
0 likes
How do I change my user name? It's showing my full name which I don't want on there
How do I change my user name? It's showing my full name which I don't want on there
Not applicable
240 Views
1 replies
0 likes
Every time I try to go to https://partner-provisioning.spotify.com/starbucks/register/ it just says "Something went wrong, try again later."I followed the instructions on the spotify support hub, where it says to log into the starbucks hub but I coul...
Every time I try to go to https://partner-provisioning.spotify.com/starbucks/register/ it just says "Something went wrong, try again later." I followed the instructions on the spotify support h...
Spotify Star
5240 Views
4 replies
0 likes
I signed up for premium last week. I was charged for it but it's not working. It doesn't show that I have premium and it keeps asking me to upgrade. I've tried reinstalling the app and signing in and out but nothing is working.
I signed up for premium last week. I was charged for it but it's not working. It doesn't show that I have premium and it keeps asking me to upgrade. I've tried reinstalling the app and signing in and...
Spotify Star
274 Views
1 replies
0 likes
Hello.When i use spotify i got all the songs downloaded and i stay in offlinemode, but I assure that i have remained connected to the online servers before the 30 days.Now the problem that appears, now several times is pretty ***** annoying. Sometime...
Hello. When i use spotify i got all the songs downloaded and i stay in offlinemode, but I assure that i have remained connected to the online servers before the 30 days. Now the problem that appear...
Roadie
616 Views
7 replies
0 likes
My subscription has been cut short. Ive had 2 12 month subscriptions from Vodafone. The first was in July 2014, then I renewed my phone early in May 2015. I entered the new 12 month subscription code in May 2015 only to find that it doesnt tag it on ...
My subscription has been cut short. Ive had 2 12 month subscriptions from Vodafone. The first was in July 2014, then I renewed my phone early in May 2015. I entered the new 12 month subscription code...
Community Legend
303 Views
1 replies
0 likes
SO we got nz$12.99 leaving her account every month for the last few monthsFeb 21 Spotify 212414297086-5Ref# 60517915615612 March Spotify 244972498087-2ref#6071751561989 April 263270788080-1ref #6099771561579 May P000BFFAEref# 612971156144Is there any...
SO we got nz$12.99 leaving her account every month for the last few months Feb 21 Spotify 212414297086-5 Ref# 605179156156 12 March Spotify 244972498087-2 ref#607175156198 9 April 263270788080-1...
Community Legend
277 Views
1 replies
0 likes
I had a trial - I cancelled it , but you still charged me. Can I have my £9.99 back?
I had a trial - I cancelled it , but you still charged me. Can I have my £9.99 back?
Not applicable
252 Views
1 replies
0 likes
I subscribed to Spotify Premium with Boku as the payment method (using my Globe Telecom Prepaid SIM card). There is currently a promo right now where the first month of Premium is free, and I will be charged Php129 (+VAT, AFAIK) after the first month...
I subscribed to Spotify Premium with Boku as the payment method (using my Globe Telecom Prepaid SIM card). There is currently a promo right now where the first month of Premium is free, and I will be...
Community Legend
1136 Views
1 replies
0 likes
I see the same question all over user forums and nothing in the way of a solution which is disgraceful customer service.Someone has changed email and password to my premium Spotify account. I can log in with Facebook and connect to my account but any...
I see the same question all over user forums and nothing in the way of a solution which is disgraceful customer service. Someone has changed email and password to my premium Spotify account. I can...
Community Legend
408 Views
1 replies
0 likes
Can someone please tell me if it is possible to have a family account with someone who lives in another country.
Can someone please tell me if it is possible to have a family account with someone who lives in another country.
Spotify Star
232 Views
1 replies
0 likes
Hello, I have Spotify Premium, but lately I have been having trouble playing artists' radio stations, or even the artists themselves. Most recently, I was not able to play Eve 6 or Alt-J. The error I receive says "This song is not available. If you h...
Hello, I have Spotify Premium, but lately I have been having trouble playing artists' radio stations, or even the artists themselves. Most recently, I was not able to play Eve 6 or Alt...
Community Legend
535 Views
7 replies
0 likes
Hi.How dom i get my hacked premium acc back?
Hi. How dom i get my hacked premium acc back?
Spotify Star
519 Views
1 replies
0 likes
Eu paguei 1 mês na promoção na promessa de ganhar 60 dias à mais grátis,porém , passou se 1 mês e não tenho mais os benefícios do Premium,isso para min se chama calote
Eu paguei 1 mês na promoção na promessa de ganhar 60 dias à mais grátis,porém , passou se 1 mês e não tenho mais os benefícios do Premium,isso para min se chama calote
381 Views
0 replies
0 likes
A couple weeks a go my phone reset it's self and I lost everything.and now I don't know my username or password to my account. Please help
A couple weeks a go my phone reset it's self and I lost everything.and now I don't know my username or password to my account. Please help
Not applicable
241 Views
1 replies
0 likes
