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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84963 Views

9 replies

2 likes

Account
Login
  • 84963 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

662243 Views

13 replies

4 likes

Account
  • 662243 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

744414 Views

18 replies

29 likes

  • 744414 Views
  • 18 replies
  • 29 likes

Spotify charged me, and didn't give me Spotify Student

I applied for Spotify Student. I had to verify my student access because the college list didn't have my university: Wingate University. I get confirmed by Sherrid, and it redirected me back to the offer. When I went to put in my information, it had ...

Newbie

I applied for Spotify Student. I had to verify my student access because the college list didn't have my university: Wingate University. I get confirmed by Sherrid, and it redirected me back to the o...

SuperWisdom

Community Legend

466 Views

1 replies

0 likes

Account
Premium
Subscription
  • 466 Views
  • 1 replies
  • 0 likes

Can you permenantly delete my Spotify account please l?

Can you delete my account please. Looking for this to happen ASAP

Newbie

Can you delete my account please. Looking for this to happen ASAP

MattSuda

Spotify Star

222 Views

1 replies

0 likes

Account
Subscription
  • 222 Views
  • 1 replies
  • 0 likes

3 downloads

just trying to download spotify to my phone and it's telling me it wont download as i've already downloaded it to three devices. WHAT!!! i dont even possess three devices and the device i'm trying to download to has had it downloaded before. it's the...

Newbie

just trying to download spotify to my phone and it's telling me it wont download as i've already downloaded it to three devices. WHAT!!! i dont even possess three devices and the device i'm trying to...

OviiiOne

Community Legend

260 Views

1 replies

0 likes

Account
  • 260 Views
  • 1 replies
  • 0 likes

Solved!! Ecouter la musique d'un autre pays

Bonjours, je souhaiterai écouter certaine playliste qui sont sur spotify italia mais impossible car elles sont bloquées pour l'italie je crois et n'apparaissent pas sur la playliste de l'artiste. Je souhaiter savoir comment faire pour les avoir? Merc...

Casual Listener

Bonjours, je souhaiterai écouter certaine playliste qui sont sur spotify italia mais impossible car elles sont bloquées pour l'italie je crois et n'apparaissent pas sur la playliste de l'artiste. &n...

rocca02040

Casual Listener

1568 Views

2 replies

0 likes

Premium
  • 1568 Views
  • 2 replies
  • 0 likes

Solved!! Question on Premium to Family Plan

I was just invited to join into a family plan today (18March 2016 - The family plan is created today and the next payment is on 17April 2016 ) but I already made payment for my premium on 10March2016. So what happens to the remaining days that I am s...

Casual Listener

I was just invited to join into a family plan today (18March 2016 - The family plan is created today and the next payment is on 17April 2016 ) but I already made payment for my premium on 10March2016...

driveflanger

Community Legend

719 Views

6 replies

0 likes

Account
Premium
Subscription
  • 719 Views
  • 6 replies
  • 0 likes

Paying two premium subscriptions

My husband and I are pay for two subscriptions for 9.99 monthly which total to 20.00 monthly we should be charged only the the 9.99 for the family plan it comes out the one PayPal account. If this is not correct I have no choice but to terminate our ...

Newbie

My husband and I are pay for two subscriptions for 9.99 monthly which total to 20.00 monthly we should be charged only the the 9.99 for the family plan it comes out the one PayPal account. If this is...

MattSuda

Spotify Star

195 Views

1 replies

0 likes

Premium
  • 195 Views
  • 1 replies
  • 0 likes

Discount Family Subscriptions!

I am trying to add my wife to spotify as have taken family discount option. We use the same laptop and share an email account. It wont let her use the "invite" from hotmail or her gmail account. Not sure how to proceed. Any ideas out there.

Newbie

I am trying to add my wife to spotify as have taken family discount option.  We use the same laptop and share an email account.  It wont let her use the "invite" from hotmail or  her g...

jean3601

Community Legend

158 Views

1 replies

0 likes

Other
  • 158 Views
  • 1 replies
  • 0 likes

Premium for 2 devices

Hello,I want to switch to premium sporify but I would use it on two different Android smartphone, one should put him in the car fixed, and download and listen to music offline and the other is my personal smartphone, now I ask you, if I switch to pre...

Casual Listener

Hello,I want to switch to premium sporify but I would use it on two different Android smartphone, one should put him in the car fixed, and download and listen to music offline and the other is my per...

polletto11

Casual Listener

303 Views

2 replies

0 likes

Premium
  • 303 Views
  • 2 replies
  • 0 likes

Can't login

Hi, I have a Premium account and I can't login to spotify in all my devices. The way that I'm able to login is through web browser. Could you help me please? Thanks!

Casual Listener

Hi,   I have a Premium account and I can't login to spotify in all my devices. The way that I'm able to login is through web browser.   Could you help me please?   Thanks!

jean3601

Community Legend

212 Views

1 replies

0 likes

Account
Premium
Subscription
  • 212 Views
  • 1 replies
  • 0 likes

Unable to enter creditcard details

Trying to upgrade to premium, but will not allow me to enter creditcard details.

Newbie

Trying to upgrade to premium, but will not allow me to enter creditcard details.

KatesHere

Community Legend

209 Views

1 replies

0 likes

Account
Premium
Subscription
  • 209 Views
  • 1 replies
  • 0 likes

Hi

Can Someone HELP Me . I Want to Stop payments coming out of my bankAnd just go back to the FREE ONE l have Done Everthing .I Will Close my bank

Newbie

Can Someone HELP Me . I Want to Stop payments coming out of my bank And just go back to the FREE ONE l have Done Everthing . I Will Close my bank

OviiiOne

Community Legend

240 Views

1 replies

0 likes

Free
  • 240 Views
  • 1 replies
  • 0 likes

Subscribtion has accidently been renewed

Hello, yesterday I thought I had cancelled my subscribtion, but apparently I missed something. I recieved a e-mail from PayPal the I authorized a transaction for Spotify for a new subscribtion, but I do not want it.Is there any way to reverse that, t...

Newbie

Hello,   yesterday I thought I had cancelled my subscribtion, but apparently I missed something. I recieved a e-mail from PayPal the I authorized a transaction for Spotify for a new subscribti...

MaryS

Roadie

226 Views

1 replies

0 likes

Account
Premium
Subscription
  • 226 Views
  • 1 replies
  • 0 likes

Try start premium

I'm trying to put my account on the premium. but every time it says " not in a good day." I've tried two cards and I know that the problem is not with them. What to do?

Newbie

I'm trying to put my account on the premium. but every time it says " not in a good day." I've tried two cards and I know that the problem is not with them. What to do?

osornios

Spotify Star

336 Views

3 replies

0 likes

  • 336 Views
  • 3 replies
  • 0 likes

Direct number

Is there a DIRECT NUMBER to speak to a Rep or tech support

Newbie

Is there a DIRECT NUMBER to speak to a Rep or tech support

Steph_B

Roadie

248 Views

1 replies

0 likes

Other
  • 248 Views
  • 1 replies
  • 0 likes

Upgraded to a Family Plan and have no idea how to set up the second account

So, I have been paying for Spotify for a while now for my daughter. She is the primary user of the account and listens on her iphone and ipad. I have spotify on my laptop and phone and will log in every once in a while to hear a song or two. Of cours...

Newbie

So, I have been paying for Spotify for a while now for my daughter. She is the primary user of the account and listens on her iphone and ipad. I have spotify on my laptop and phone and will log in ev...

osornios

Spotify Star

706 Views

5 replies

0 likes

Premium
Subscription
  • 706 Views
  • 5 replies
  • 0 likes

Getting billed monthly on my credit card for premium - but I have free account

I emailed Spotify about 10 days ago about this and never got a reply. I'm getting billed monthly $10 but my account is a free one. I'm not sure what the problem is but I'm trying to find out which account is associated with my credit card # - because...

Casual Listener

I emailed Spotify about 10 days ago about this and never got a reply.  I'm getting billed monthly $10 but my account is a free one.  I'm not sure what the problem is but I'm trying to find ...

osornios

Spotify Star

396 Views

5 replies

0 likes

Account
Premium
Security
Subscription
  • 396 Views
  • 5 replies
  • 0 likes

Hacked

My girlfrienda spotify premium got hacked they changed the email address so we cant change it back. she had emailed spotify with no response for 3 days. she can log into contact form because it says her account isn't linked to fb and the person chang...

Casual Listener

My girlfrienda spotify premium got hacked they changed the email address so we cant change it back. she had emailed spotify with no response for 3 days. she can log into contact form because it says ...

mfloodemtp

Casual Listener

368 Views

3 replies

0 likes

Security
  • 368 Views
  • 3 replies
  • 0 likes

Booted From Student Premium

It switched me automatically from my student discount premium to a regular premium. What is the easiest way to switch bacK

Newbie

It switched me automatically from my student discount premium to a regular premium. What is the easiest way to switch bacK

Steph_B

Roadie

199 Views

1 replies

0 likes

Subscription
  • 199 Views
  • 1 replies
  • 0 likes