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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287911 Views

529 replies

34 likes

Account
Free
  • 287911 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13640 Views

6 replies

11 likes

Security
  • 13640 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540541 Views

990 replies

114 likes

Account
  • 540541 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129619 Views

74 replies

12 likes

Account
Login
Premium
  • 129619 Views
  • 74 replies
  • 12 likes

Solved!! iPhone doesn't recognize Premium account

I restart my iPhone and when opening it asked me to sign in. I did it but now it says I don't have Premium account. I tried accessing with a computer and in my iPhone but vía internet and have the Premium account. It seems that just the app is not re...

Casual Listener

I restart my iPhone and when opening it asked me to sign in. I did it but now it says I don't have Premium account. I tried accessing with a computer and in my iPhone but vía internet and have the Pr...

deboervanlynden

Newbie

423 Views

4 replies

0 likes

Account
Premium
Subscription
  • 423 Views
  • 4 replies
  • 0 likes

Charged and still free account..

 Please delete this message. Problem solved.

Newbie

  Please delete this message. Problem solved.

202 Views

0 replies

0 likes

Account
Subscription
  • 202 Views
  • 0 replies
  • 0 likes

Can´t log in for like 1 month already. Errorcode 3

English: I cannot login through Facebook neither with my Username (Error: 3). I can log in the website, for example to complete a Contactmessage, at which i get not answer. Neiher can i delete my Premium Abonnement which i can´t use (as said i can´t ...

Casual Listener

English:   I cannot login through Facebook neither with  my Username (Error: 3). I can log in the website, for example to complete a Contactmessage, at which i get not answer. Neiher can ...

MattSuda

Spotify Star

358 Views

3 replies

0 likes

Login
Other
Premium
  • 358 Views
  • 3 replies
  • 0 likes

Discount

Hi.I subscribed and was promised 3 months of Spotify for only Kr(Norway) 9,- and 99,-/month after that.Spottify charged me for Kr 99, and I did not get any information by mail regarding the 3 months for Kr 9,-. Spotify, please make sure that I get wh...

Newbie

  Hi. I subscribed and was promised 3 months of Spotify for only Kr(Norway) 9,- and 99,-/month after that. Spottify charged me for Kr 99, and I did not get any information...

MattSuda

Spotify Star

189 Views

1 replies

0 likes

Premium
  • 189 Views
  • 1 replies
  • 0 likes

3 months offer

I already have subscription for Spotify Premium, and now Spotify offer discount (0.99eur/month for 3 months) for the new users. How can i use this discount if i already pay full price in a month ? Cancel my premium and reinit subscription ?

Newbie

I already have subscription for Spotify Premium, and now Spotify offer discount (0.99eur/month for 3 months) for the new users. How can i use this discount if i already pay full price in a month ? Ca...

MattSuda

Spotify Star

482 Views

3 replies

0 likes

Account
Premium
Subscription
  • 482 Views
  • 3 replies
  • 0 likes

Solved!! Cannot change Country in Profile Settings

Hi! I wanted to upgrade my account to premium, but as I have an Austrian credit card, i need to change my country to Austria. But it's not possible. In the settings I cannot choose anything else but Belgium (which is where I am currently). Would be g...

Regular

Hi!   I wanted to upgrade my account to premium, but as I have an Austrian credit card, i need to change my country to Austria. But it's not possible. In the settings I cannot choose...

geschirr

Regular

609 Views

8 replies

0 likes

Account
Premium
  • 609 Views
  • 8 replies
  • 0 likes

Artist verification...been 10 weeks

I applied for artist verification 10 weeks ago and have not heard back from the Spotify Artist Verification team, even after several attempts to get a hold of someone. Any ideas as to what I can do to actually become a verified artist? Any help or su...

Casual Listener

I applied for artist verification 10 weeks ago and have not heard back from the Spotify Artist Verification team, even after several attempts to get a hold of someone. Any ideas as to what I can do t...

Maxim

Spotify Star

321 Views

5 replies

0 likes

Account
Other
  • 321 Views
  • 5 replies
  • 0 likes

Premium Subscription Not Working

My Spotify account has reverted back to the Free Version even though I've been on the Premium Version for a number of months. The account states that "Your subsciption renews automatically on 23/05/2016. You'll be charged $17.99." which is today. The...

Newbie

My Spotify account has reverted back to the Free Version even though I've been on the Premium Version for a number of months.   The account states that "Your subsciption renews automatically o...

163 Views

0 replies

0 likes

Premium
Subscription
  • 163 Views
  • 0 replies
  • 0 likes

Premium 3 meses por 29 pesos

Buenos días, ayer pagué por PRIMEEA VEZ mi suscripción premium para aprovechar esta oferta de 3 meses. Hoy se activó mi cuenta premium, pero me aparece sólo un mes de vigencia, en vez de los 3 que dicen en la página.Repito, es la primera vez que me s...

Newbie

Buenos días, ayer pagué por PRIMEEA VEZ mi suscripción premium para aprovechar esta oferta de 3 meses. Hoy se activó mi cuenta premium, pero me aparece sólo un mes de vigencia, en vez de los 3 que di...

MiguelRojero

Newbie

4288 Views

9 replies

1 likes

Other
Premium
Subscription
  • 4288 Views
  • 9 replies
  • 1 likes

Payment

I used to pay with my credit card. Now, I just cant. It does have money and it is the one I already registered on my account...What´s wrong??

Casual Listener

I used to pay with my credit card. Now, I just cant. It does have money and it is the one I already registered on my account... What´s wrong??

user-removed

Not applicable

238 Views

3 replies

0 likes

  • 238 Views
  • 3 replies
  • 0 likes

Premium stopped working - HELP PLEASE

My premium account stop working in all my devices, if I log in the Spotify website it says I have premium, but in my devices it says I don't, I've been using Spotify premium for quite long time and my none of my play list stopped working.

Newbie

My premium account stop working in all my devices, if I log in the Spotify website it says I have premium, but in my devices it says I don't, I've been using Spotify premium for quite long time and m...

181 Views

0 replies

0 likes

Premium
  • 181 Views
  • 0 replies
  • 0 likes

Pagar spotify premium en oxxo con la oferta de 9 pesos

Quiero tener spotify premium y pagar en oxxo con la promocion de 3 meses por 9 pesos pero la nota que me de para imprimir y pagar en el oxxo me da un costo de 99 pesos.Si voy a pagar solamente me cobraran los 9 pesos? o me cobraran los 99?

Newbie

Quiero tener spotify premium y pagar en oxxo con la promocion de 3 meses por 9 pesos pero la nota que me de para imprimir y pagar en el oxxo me da un costo de 99 pesos. Si voy a pagar solamente me c...

1777 Views

0 replies

3 likes

Premium
  • 1777 Views
  • 0 replies
  • 3 likes

Lost my premium account and can't get a new one

Hello! I lost my premium account because i forgot to pay that credit card. Now y have payed it, but i can't upgrade to premium with that or any other card. When i enter thedata it keeps saying that my card "is having a bad day" and won't take it. I'm...

Newbie

Hello!   I lost my premium account because i forgot to pay that credit card. Now y have payed it, but i can't upgrade to premium with that or any other card. When i enter thedata it keeps sayi...

Bittencourt

Spotify Star

197 Views

1 replies

0 likes

Account
Premium
  • 197 Views
  • 1 replies
  • 0 likes

Deleting a Spotify account/unlinking account from Facebook

I created a spotify account a couple years a ago and I forgot that I did. How do I delete that account/unlink it from my facebook so that I can link my new account to my facebook. Thanks!

Newbie

I created a spotify account a couple years a ago and I forgot that I did. How do I delete that account/unlink it from my facebook so that I can link my new account to my facebook. Thanks!

user-removed

Not applicable

194 Views

1 replies

0 likes

Account
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! Cancel my monthly subscription

I like to cancel my my monthly subscription. $10.79 was debited from my debit account without my authorization.

Casual Listener

I like to cancel my my monthly subscription. $10.79 was debited from my debit account without my authorization.

imesquita2482

Casual Listener

501 Views

6 replies

0 likes

Subscription
  • 501 Views
  • 6 replies
  • 0 likes

Solved!! Family plan

It's legal or ilegal invite family members that no live in the same residence? I don't found nothing about on legal notes. Can someone answer me and show me on contract?

Newbie

It's legal or ilegal invite family members that no live in the same residence? I don't found nothing about on legal notes. Can someone answer me and show me on contract?

Bittencourt

Spotify Star

534 Views

1 replies

0 likes

Account
Premium
  • 534 Views
  • 1 replies
  • 0 likes

Can't log in

My phone died, everything is gone. New phone re downloaded spotify, the email and user name I though t I had used when I was given my gift family subscription don't work at all. How do I get hold of somebody who can help with this. Used the contact f...

Casual Listener

  My phone died, everything is gone. New phone re downloaded spotify, the email and user name I though t I had used when I was given my gift family subscription don't work at all.   How do...

Bittencourt

Spotify Star

377 Views

3 replies

0 likes

Subscription
  • 377 Views
  • 3 replies
  • 0 likes

00.99 for 3 months

When I tried to get the 3 month deal I was told I could not do it with my card as I had already did it yet I was still charged.

Newbie

When I tried to get the 3 month deal I was told I could not do it with my card as I had already did it yet I was still charged.

nazarenewife

Newbie

688 Views

2 replies

0 likes

Account
Premium
Subscription
  • 688 Views
  • 2 replies
  • 0 likes

Lack of music

How come you refuse to include The Dave Clark Five in your available music ,with exception of one song.They were one of most influential groups of the British Invasion of the sixties...poor choice to omit...

Newbie

How come you refuse to include The Dave Clark Five in your available music ,with exception of one song.They were one of most influential groups of the British Invasion of the sixties...poor choice to...

user-removed

Not applicable

342 Views

1 replies

0 likes

Account
Free
  • 342 Views
  • 1 replies
  • 0 likes

False Advertising?

I just began using Spotify, it's the 5th day of my week free trial. I was emailed about getting "Another 30 Days Free", all it requested was to click the link. However, the link doesn't do anything. Just tell me bluntly, is this free 30 days real or ...

Newbie

I just began using Spotify, it's the 5th day of my week free trial. I was emailed about getting "Another 30 Days Free", all it requested was to click the link. However, the link doesn't do anything. ...

168 Views

0 replies

0 likes

Account
Free
Premium
  • 168 Views
  • 0 replies
  • 0 likes