Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi my subscription is not working could u please do it for me
A few days ago, my spotify was paused due to the current credit card being changed so the old verios went inactive. I do not want to downgrade to keep the offline sync. When I try to update with a new credit card, it says "your provider is having a b...
I can't find myself when I search on other people's profiles. It's making it impossible for people to find me. How do I rememdy? I don't have Facebook but I can't tell if there is a privacy toggle I've switched.
Hi, I just signed up for a family sub with my son. But when he try to log on from the link I send him he get this answer "Cannot join Spotify family"? He logged in with my username/password. What did he do wrong?
Hello, last month i have sent a message to spotify via mail (of course) to permantly deactivate my account, but unfortunately they have not sent a single message to me. I would like a need of help. Now, how do i deactivate my account? It bothers me.
I have been charged for an annual Premium subcription but I cannot log into my Premium account. My account remains on Free. I've tried logging out and back in again and also reinstalled the Spotify app but without out any luck. I've tried emailing cu...
I changed my Vodafone to a 'sim only' contract today still inclusive of Spotify premium, but my account has changed back to free. Does anyone know how I can get my premium account back?
HI, I would like to delete my spotify account permanently, how to do it ? Thank you, Regards
Because we don't have much more money than students, but are also cultural influencers.
I have a family plan but every time I try to listen it knocks my daughter off...how can we all listen at once, I pay for three users
Hi!I have a problem where ive somehow ended up with 2 accounts connected to my email. I think one of them is connected through my facebook and the other set up as a regular account. Problem is i bought premium for the one connected to facebook but no...
I contacted Spotify about moving from a Facebook account to a standard user account close to 2 weeks ago now. After going through the stupid 'Contact Spotify' loop I eventually found a form to fill in and quoted the 'I want to use Spotify without Fac...
Wie viele Offline-Geräte kann man Besitzen, wenn man ein Familien Konto Besitzt, das aus 2 Personen besteht?
I have two spotify accounts. One I made with my email and one signed in through facebook. I don't really use the facebook account but I have recently found out you can put your facebook account onto a existing account to merge them (so you can post o...
I purchased a new Spotify account on Jan 8th roughly (the three months for 99p) and all has been fine so far. However I logged in today and my account has reverted back to free. Anyone have any ideas why? I have tried: Logging out and back in again D...
Hi,Firstly, im pretty disappointed that there is no phone number where i can call to 'speak' to someone regarding my issue. I think a lot of the spotify subscribers feel the same.my issue is that when I signed up with new Cellular plan with Rogers. I...
Tengo una cuenta premium y quiero hacer el "upgrade" a family, cuando pongo los datos de mi tarjeta me dice que no se puede, pero es la misma tarjeta a donde me han estado cobrando mi cuenta premium, no se que está pasando??
Hello! The payment of my premium account was not succesful And I has to go free And all my music is gone (the playlists and the saved music). I want to go premium but Im not sure all my music will come back. How is this possible?
Hello, I offered a Spotify card to a friend on your website. She still hasn't received the email or any notification from you, while I have been billed! I have already sent an email to the support to find how to resend email. I do not want to give an...
Hi Not sure how to solve this, but when I try to change the email, Spotify tells me (in Swedish) that the email address is wrongI have changed my domain from a .com to a .se, and I also want personal settings in spotify to relfect this, but it fails....
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