Lots of ads for premium?

[bjaytiamsic26]

This is insane. I am a Globe plan subscriber and been upgraded to premium for free but im fetting 3 ads after every music played. Weeeeew .

[Madshoey]

Seems to me that maybe it has not updated properly yet? Have you checked in your account and it says premium?

[bjaytiamsic26]

It says GET PREMIUM. Why? After Spotify app updated, I got a message that
I've been upgraded to premium for free because of my Globe Plan subscription

[Madshoey]

Then I do not know. Maybe someone can answer you better. All I know is that it says Get Premium for me too, but I have had a premium sub for about 7 years now

[user-removed]

Same for me. All of a sudden it does not recognize that I have a premium account except  even though I was just charged for it.

[Jacob]

Hey guys, thanks for coming to the Spotify Community!

If you subscribed through an external source such as Globe, you will need to contact them to ensure your Premium is working. If you subscribed directly through Spotify, all you need to do is get in contact with Spotify support and they can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂