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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
555096 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131324 Views
74 replies
12 likes
Hi Also meine Freundin hat 2 Geschenk Karten bekommen und die eingelöst und das Family Angebot ausgewählt. Wenn Sie hört kann kein anderer höheren. Ausserdem steht da das das Geld über PayPal abgebucht wird. Was kannman sa machen ?
Hi Also meine Freundin hat 2 Geschenk Karten bekommen und die eingelöst und das Family Angebot ausgewählt. Wenn Sie hört kann kein anderer höheren. Ausserdem steht da das das Geld über PayPal...
390 Views
0 replies
0 likes
Hi My bank statement is showing two payments for Spotify premium per month - for many months and I only have one account. My Itunes statement only shows one payment. I have the only family itunes account making payment. Please can somebody rectify th...
Hi My bank statement is showing two payments for Spotify premium per month - for many months and I only have one account. My Itunes statement only shows one payment. I have the o...
Regular
456 Views
4 replies
0 likes
A certain subset of my playlists (those created before 2015) are unresponsive to several changes I've tried to make regarding their availability:1. Changing the playlist from public to secret has no effect and it can still be accessed by searching my...
A certain subset of my playlists (those created before 2015) are unresponsive to several changes I've tried to make regarding their availability: 1. Changing the playlist from public to secret has n...
Music Fan
338 Views
1 replies
0 likes
Hi, could you please reset my devices. Thanks in advance. Best regardsgospat83
Hi, could you please reset my devices. Thanks in advance. Best regards gospat83
Not applicable
578 Views
4 replies
0 likes
I just recently changed my single account to a family one. I got the links for family members but don't really understand how they can log in and sign in for it. How do they go about getting it on their phone and beginning to download their own music...
I just recently changed my single account to a family one. I got the links for family members but don't really understand how they can log in and sign in for it. How do they go about getting it on th...
Spotify Star
203 Views
1 replies
0 likes
This morning (while I was still asleep) I got a confirmation email saying Welcome to Premium for Family. However, I have a normal Premium account and did not ask for an upgrade to Family.When I went to my account, I also saw 2 invitations waiting for...
This morning (while I was still asleep) I got a confirmation email saying Welcome to Premium for Family. However, I have a normal Premium account and did not ask for an upgrade to Family. When I w...
Not applicable
1015 Views
2 replies
0 likes
Hello! How can i invite again a family member that has been "banned" from the plan? We recently join the family subscription a week ago and my brother mistyped the postal code when applying to my invitation to the plan and today he received a mail th...
Hello! How can i invite again a family member that has been "banned" from the plan? We recently join the family subscription a week ago and my brother mistyped the postal code when applying to my inv...
Community Legend
228 Views
1 replies
0 likes
I signed up for the free trial on my spotify app. I entered my credit card number and it told me welcome to premium, gave me a confirmation number and said I will start getting charged on April 15th. I'm not getting a recept in my email and on my acc...
I signed up for the free trial on my spotify app. I entered my credit card number and it told me welcome to premium, gave me a confirmation number and said I will start getting charged on April 15th....
Community Legend
375 Views
1 replies
0 likes
I am having trouble adding another member to our premium account! it keeps saying that they are unable to verify the address or its not the same as the account holder. can someone please assist me?
I am having trouble adding another member to our premium account! it keeps saying that they are unable to verify the address or its not the same as the account holder. can someone please assist me?
Community Legend
210 Views
1 replies
0 likes
I had accidentally signed up for two accounts, on accident, one which I did a free trial on. The free trial is over, and is charging my card, however, for the life of me I cannot figure out the username or password. Is there a way to cancel it via cr...
I had accidentally signed up for two accounts, on accident, one which I did a free trial on. The free trial is over, and is charging my card, however, for the life of me I cannot figure out the usern...
Community Legend
199 Views
1 replies
0 likes
I have a premium account that I lost the password too. So I set up another account to the same email as the first. Now when I request a new password for the first account it doesn't send the form. How do I get back into my first account?
I have a premium account that I lost the password too. So I set up another account to the same email as the first. Now when I request a new password for the first account it doesn't send the form. Ho...
Community Legend
218 Views
1 replies
0 likes
When i first joined spotify, i paid the monthly fee. In october i joined premium for family and that payment comes from my mums account. Im still paying the $9.99 per month from my own account and cant find how to cancel this. When i look up account ...
When i first joined spotify, i paid the monthly fee. In october i joined premium for family and that payment comes from my mums account. Im still paying the $9.99 per month from my own account and ca...
Community Legend
208 Views
1 replies
0 likes
yesterday i was forced to reset my spotify password because i somehow got logged off, after resdeting it, i found out that my playlists are all gone and my premium subriscription changed to free. any help? thanks
yesterday i was forced to reset my spotify password because i somehow got logged off, after resdeting it, i found out that my playlists are all gone and my premium subriscription changed to free. any...
Community Legend
212 Views
1 replies
0 likes
Hi am new to spotify and I subscribed to the premium subscription which charges me monthly. I entered my card information and clicked enter. It stated it would give me a receipt information in my email but I never got it. Also my account info receipt...
Hi am new to spotify and I subscribed to the premium subscription which charges me monthly. I entered my card information and clicked enter. It stated it would give me a receipt information in my ema...
Community Legend
382 Views
5 replies
0 likes
Basically I forgot that it is end of month for my premium. I got charged even though I do not use it spotify anymore. Is there any way to get my money back?
Basically I forgot that it is end of month for my premium. I got charged even though I do not use it spotify anymore. Is there any way to get my money back?
Community Legend
211 Views
1 replies
0 likes
Hey, I started a family premium account even though I already had premium for myself. My siblings are asking for an invitation code, I don't know where to find the code. Also it's charging me for my normal premium as well as family, even though I'm p...
Hey, I started a family premium account even though I already had premium for myself. My siblings are asking for an invitation code, I don't know where to find the code. Also it's charging me for my ...
Music Fan
2192 Views
2 replies
1 likes
Hello, i cancelled my 3 months of premium for 0.99€ like a few days before it ended so i wouldnt get charged for a normal premium, but i still got charged, how do i get my money back if its possible?
Hello, i cancelled my 3 months of premium for 0.99€ like a few days before it ended so i wouldnt get charged for a normal premium, but i still got charged, how do i get my money back if its possible?
Regular
488 Views
8 replies
0 likes
I have had a FREE account for a long time. Now, when I attempt to connect using the URL that has worked previously I get"Sorry, couldn't find that." I have cleared my history and deleted all spotify cookies with the same results and tried to log in o...
I have had a FREE account for a long time. Now, when I attempt to connect using the URL that has worked previously I get "Sorry, couldn't find that." I have cleared my history and del...
Casual Listener
6094 Views
3 replies
0 likes
Hello, i lost my playlist from other account.. I made another account so i could listen to Spotify in the garage without knocking anyone else offline. when i tried to log back in it won't show any playlist. I logged everyone out. How do i find out my...
Hello, i lost my playlist from other account.. I made another account so i could listen to Spotify in the garage without knocking anyone else offline. when i tried to log back in it won't show any pl...
Casual Listener
232 Views
2 replies
0 likes
Good day. Today, I noticed that for whatever reason, my Spotify subscription seems to have canceled itself, even though it worked around 5 hours ago. Any Ideas on why this is?
Good day. Today, I noticed that for whatever reason, my Spotify subscription seems to have canceled itself, even though it worked around 5 hours ago. Any Ideas on why this is?
Casual Listener
196 Views
2 replies
0 likes
