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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4992 Views
  • 1 replies
  • 9 likes
  • Security
  • 4992 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468322 Views
  • 977 replies
  • 111 likes
  • Account
  • 468322 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206590 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206590 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117930 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117930 Views
  • 72 replies
  • 12 likes

Student Discount charged immediately w/o verification

I was not aware that student premium was for those only in college. I ended up getting charged 3 times for $15, will and if so, when will I get my money back?Thank you.

  • Newbie
  • I was not aware that student premium was for those only in college. I ended up getting charged 3 times for $15, will and if so, when will I get my money back? Thank you.
  • osornios
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Wife invited to the Family Premium but Spotify not allowing her to connect

Updated my plan to Family Premium and invited my wife but she was not able to connect because the zip code didn't match. Indeed there as an error in her zip code which is now fixed. Invited her again and even with the new invitation and the correct z...

  • Newbie
  • Updated my plan to Family Premium and invited my wife but she was not able to connect because the zip code didn't match. Indeed there as an error in her zip code which is now fixed. Invited her ...
  • osornios
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Questions about premium account

If i pay again before the limit time ended it will be reset to 30 days or give more 30 day ?

  • Newbie
  • If i pay again before the limit time ended it will be reset to 30 days or give more 30 day ?
  • osornios
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • Premium
  • 169 Views
  • 1 replies
  • 0 likes

Forgot login details

Hi I'm sorry to trouble you but I was hoping you could help me I have had ordinary Spotify on my tablet for a while now and can log in no problem. I have got premium on my iPhone but when I created this account it wouldn't allow me to use my normal e...

  • Newbie
  • Hi I'm sorry to trouble you but I was hoping you could help me I have had ordinary Spotify on my tablet for a while now and can log in no problem. I have got premium on my iPhone but when I created t...
  • osornios
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

username or email you provided is not associated with an active Spotify account.

Hi I can't login to my account , it was active till last thursday , suddenly my account logged out on my iphone and since that day i cant login to spotify and i am getting this error The username or email you provided is not associated with an active...

  • Newbie
  • Hi I can't login to my account , it was active till last thursday , suddenly my account logged out on my iphone and since that day i cant login to spotify and i am getting this error The username or ...
  • osornios
  • Spotify Star
  • 1255 Views
  • 1 replies
  • 0 likes
  • 1255 Views
  • 1 replies
  • 0 likes

Logging in

Can't log in through my TV. Also I've paid for the premium package and have my receipt but when log in with my phone it says payment wasn't made

  • Newbie
  • Can't log in through my TV. Also I've paid for the premium package and have my receipt but when log in with my phone it says payment wasn't made
  • osornios
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Ingresar a spotify

Tengo problemas para ingresar a spotify me cambiaron a plan familiar e ingreso todos los datos correctos y no me deja que la direccion no es correcta .. Ya intente varias veces que puedo hacer ?!

  • Newbie
  • Tengo problemas para ingresar a spotify me cambiaron a plan familiar e ingreso todos los datos correctos y no me deja que la direccion no es correcta .. Ya intente varias veces que puedo hacer ?!
  • osornios
  • Spotify Star
  • 1707 Views
  • 1 replies
  • 0 likes
  • 1707 Views
  • 1 replies
  • 0 likes

No es posible validar la dirección familiar

Tengo plan premium familiar y a todos los usuarios les llegó el mensaje de validar dirección con el código postal. De los 5 miembros solo uno pudo hacer la validación. El resto de mi familia no puede usar premium. Spotify ya cobró mi mensualidad de m...

  • Newbie
  • Tengo plan premium familiar y a todos los usuarios les llegó el mensaje de validar dirección con el código postal. De los 5 miembros solo uno pudo hacer la validación. El resto de mi familia no puede...
  • osornios
  • Spotify Star
  • 635 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 635 Views
  • 1 replies
  • 0 likes

Password reset, my new account

I recently purchased a family premium 'scperkins1@hotmail.com'. I got so excited I forgot my username and password. But I did get my wife connected 'gosoxer@hotmail.com". HISTORY: I had a free account with my work that I created many years ago with t...

  • Visitor
  • I recently purchased a family premium 'scperkins1@hotmail.com'. I got so excited I forgot my username and password. But I did get my wife connected 'gosoxer@hotmail.com". HISTORY: I had a free acco...
  • osornios
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
  • 167 Views
  • 1 replies
  • 0 likes

Donde aparece el domicilio completo (dirección ) ? Problemas para ingresar cuentas de familires

Buen día.Tengo problemas para encontrar mi domicilio completo, mis familiares no pueden ingresar con el Plan familiar...

  • Casual Listener
  • Buen día. Tengo problemas para encontrar mi domicilio completo, mis familiares no pueden ingresar con el Plan familiar...
  • osornios
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • Account
  • 347 Views
  • 1 replies
  • 0 likes

Solved!! I have been charged for this month £9.99 despite cancelling my subscription

I paid for the 3 months for 99p, 3 months ago, and the day I did this I cancelled my subscription to premium, I know this worked as when it came to re-pay for premium I got error messages saying my premium would run out etc. However, I check my onlin...

  • Visitor
  • I paid for the 3 months for 99p, 3 months ago, and the day I did this I cancelled my subscription to premium, I know this worked as when it came to re-pay for premium I got error messages saying my p...
  • osornios
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Solved!! Hacked account

Hello there, someone logged into my account and changed the Email adress as well as the password. I can still access my account by logging in via Facebook. How can my Email adress be changed back? The support emails are not sent to my address, so I h...

  • Casual Listener
  • Hello there, someone logged into my account and changed the Email adress as well as the password. I can still access my account by logging in via Facebook. How can my Email adress be changed back? Th...
  • osornios
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • Security
  • 298 Views
  • 1 replies
  • 0 likes

Bank charged $10 per month even though my two accounts are not premium. How I can stop payment?

Bank charged $10 per month even though my two accounts are not premium.How I can stop monthly payment?How I can find out which account is charging? I looked my mail box and couldn't find any information besides two accounts.

  • Newbie
  • Bank charged $10 per month even though my two accounts are not premium. How I can stop monthly payment? How I can find out which account is charging?   I looked my mail box and couldn't find...
  • osornios
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount & New Accounts

Hello! My spotify account is registered with my facebook, but I would like to create a new, unlinked one due to internet restriction issues at college. My facebook account is connected with my UNIDays student discount- if I delete my facebook linked ...

  • Newbie
  • Hello! My spotify account is registered with my facebook, but I would like to create a new, unlinked one due to internet restriction issues at college. My facebook account is connected with my UNIDay...
  • osornios
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Being charged even though I'm on Spotify free

Spotify has been charging me monthly for the past 5 months without me being subscribed. The website says I am on Spotify free and it has done the entire 5 months so I know I have unsubscribed but I have tried almost everything else including emailing...

  • Visitor
  • Spotify has been charging me monthly for the past 5 months without me being subscribed. The website says I am on Spotify free and it has done the entire 5 months so I know I have unsubscribed but I h...
  • osornios
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Artist Account

Is there a way to see who is following my artist account? I currently have 23 followers and I wanted to see who they were. I am trying to do some giveaways with my new single and I need to be able to enter people who are following me into a drawing.

  • Casual Listener
  • Is there a way to see who is following my artist account? I currently have 23 followers and I wanted to see who they were. I am trying to do some giveaways with my new single and I need to be able to...
  • willyblicious
  • Casual Listener
  • 211 Views
  • 2 replies
  • 0 likes
  • Account
  • 211 Views
  • 2 replies
  • 0 likes

Superuser Contribution Plan familiar

Tenía spotify familiar pero me llegó un correo de verificación lo abrí y llené los datos otra vez pero dice que no concuerdan con el titular, el titular es mi hermano y vivimos en la mi misma casa no se que hacer

  • Newbie
  • Tenía spotify familiar pero me llegó un correo de verificación lo abrí y llené los datos otra vez pero dice que no concuerdan con el titular, el titular es mi hermano y vivimos en la mi misma casa no...
  • AndyJoel
  • Spotify Legend
  • 158 Views
  • 1 replies
  • 1 likes
  • 158 Views
  • 1 replies
  • 1 likes