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Mac app still showing free account after changing subscription to Premium

Mac app still showing free account after changing subscription to Premium

Just changed my subscription to premium but still getting ads in the mac app and gives me the option to upgrade. If I click it ,it says that I am a premium member. I have quit and relaunched the app but still no joy.

Please advise. Very irritating!!

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Hi GMellor - We've forwarded your query to the customer service department. A member of our support team will be in touch shortly--keep an eye on your personal inbox.

If you think you're also experiencing this issue, please get in touch via the contact form

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